To thrive in a CBD dispensary, you need knowledge of CBD products, retail operations, and relevant state and local regulations, often supported by retail experience or a background in pharmacy or healthcare. Familiarity with point-of-sale (POS) systems, inventory management software, and possibly state-mandated certification or training is typical. Strong interpersonal, customer service, and communication skills are essential for educating customers and creating a welcoming environment. These skills ensure regulatory compliance, efficient dispensary operations, and satisfied, informed clientele.