Case Management Intern Jobs in Elgin, IL (NOW HIRING)

As a part of the global industrial organization Marmon Holdings-which is backed by Berkshire Hathaway-you'll be doing things that matter, leading at every level, and winning a better way. We're committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone's empowered to be their best.

Position Summary

The AI organization is seeking an AI Project Management Intern to support the coordination and delivery of artificial intelligence initiatives across business, technology, data, security, and support teams. This internship is designed for a student who is currently attending school and interested in learning how AI projects are identified, planned, developed, tested, deployed, governed, and adopted in a corporate environment.

This role will work closely with AI project managers, business stakeholders, data and engineering teams, application teams, cybersecurity, vendors, and end users to help keep AI projects organized, documented, measurable, and moving forward. The ideal candidate is organized, curious, detail-oriented, comfortable communicating with others, and eager to learn practical project management skills in an AI delivery environment.

What You Will Support

• AI Project Coordination: Assist with AI project plans, timelines, milestones, meeting notes, action items, risks, issues, dependencies, and follow-ups.

• Use Case Intake & Prioritization: Help organize AI use case requests, business requirements, expected outcomes, stakeholder input, and prioritization materials.

• Stakeholder Communication: Help prepare meeting summaries, status updates, project documentation, demos, communications, and adoption materials for business and IT teams.

• Testing & User Feedback: Support user acceptance testing, prompt or workflow validation, issue tracking, feedback collection, and readiness checklists.

• Responsible AI & Governance Support: Help maintain documentation related to data sources, access, risks, approvals, review checkpoints, and responsible AI considerations.

• Process Improvement: Help organize templates, trackers, project files, lessons learned, reusable artifacts, and repeatable AI delivery practices.

Key Responsibilities

• Support AI project managers and team members with day-to-day project coordination activities.

• Help maintain project plans, task trackers, timelines, status reports, decision logs, risk logs, and meeting materials.

• Capture meeting notes, decisions, action items, owners, target dates, open questions, and follow-ups.

• Assist with documenting AI use cases, business requirements, user stories, acceptance criteria, process notes, and stakeholder feedback.

• Help coordinate discovery sessions, demos, testing sessions, training discussions, and project check-ins.

• Support testing and validation activities, including test scripts, UAT feedback logs, defect tracking, prompt or workflow observations, and readiness items.

• Organize and maintain AI project materials in shared workspaces so project teams can easily find current information.

• Assist with adoption planning, communication drafts, training material preparation, user guides, and post-launch feedback collection.

• Help track project metrics, business outcomes, adoption signals, and lessons learned where available.

• Learn and follow IT governance, cybersecurity, privacy, compliance, documentation, and responsible AI practices.

• Contribute ideas to improve AI project coordination, communication, repeatable delivery methods, and stakeholder experience.

What You Bring

• Organization & Follow-Through: Ability to manage details, track action items, keep information organized, and help move tasks forward.

• Communication Skills: Clear written and verbal communication with the ability to summarize information professionally for business and technical audiences.

• Curiosity About AI: Interest in AI, automation, data, business processes, user experience, and how technology can improve work.

• Attention to Detail: Ability to capture accurate notes, maintain documentation, identify missing information, and spot inconsistencies.

• Collaboration: Comfortable working with business users, IT teams, data teams, engineers, project stakeholders, and vendors.

• Problem-Solving Mindset: Ability to ask thoughtful questions, identify blockers, organize next steps, and learn from feedback.

• Responsible AI Awareness: Willingness to learn about data sensitivity, access, security, privacy, compliance, transparency, and safe use of AI solutions.

Education & Experience

• Currently pursuing a degree in Business, Information Systems, Computer Science, Data Science, Engineering, Project Management, or a related field.

• Able to provide own housing and transportation for the duration of the internship.

• Must be actively enrolled in a degree seeking program during the internship or returning to school afterward. Successfully complete a background check and drug screen as a condition of employment.

• Interest in AI project management, business analysis, technology delivery, data-driven solutions, automation, or digital transformation.

• Prior internship, school project, volunteer, or part-time experience involving coordination, documentation, technology, data, or teamwork is helpful but not required.

• Familiarity with Microsoft Office tools such as Outlook, Teams, Word, Excel, and PowerPoint.

• Exposure to project management tools, Agile, Scrum, Waterfall, business analysis concepts, AI tools, data visualization, or low-code platforms is a plus but not required.

• No expectation to independently build AI models or lead complex projects; this role is focused on learning, coordination, documentation, testing support, and stakeholder communication.

Success in This Role Looks Like

• AI project notes, action items, trackers, and documentation are accurate, organized, and kept up to date.

• Project managers and team members have better visibility into open tasks, decisions, risks, dependencies, and next steps.

• Stakeholder meetings, demos, testing sessions, and follow-ups are supported with clear materials and communication.

• Testing, adoption, training, and deployment readiness activities are easier to coordinate.

• Responsible AI, security, compliance, and documentation considerations are captured and escalated appropriately.

• The intern gains practical experience in AI project delivery, stakeholder collaboration, project management fundamentals, and responsible AI practices.

Internship Expectations

This role is intended to provide a meaningful learning experience while supporting real AI project work. The intern will not be expected to independently lead complex projects or serve as the owner of AI solution delivery, but will be expected to take ownership of assigned coordination tasks, communicate clearly, meet agreed deadlines, ask questions, and actively learn from AI project managers and team members.

Pay Range:

We offer a comprehensive benefits package that may include medical, dental, vision, 401k matching, and more!

Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to careers@marmon.com, and please be sure to include the title and the location of the position for which you are applying.