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Case Management Director Jobs in Maple Grove, MN

Operating across fifteen states, our team members-from direct support professionals to ... This position will participate in management leadership, fiscal responsibilities, and the assurance ...

Operating across fifteen states, our team members-from direct support professionals to ... This position will participate in management leadership, fiscal responsibilities, and the assurance ...

We believe each person deserves to direct their own life, and we work to ensure their voices are ... This position will participate in management leadership, fiscal responsibilities, and the assurance ...

We believe each person deserves to direct their own life, and we work to ensure their voices are ... the case management department, and general office including, but not limited to the following ...

We believe each person deserves to direct their own life, and we work to ensure their voices are ... the case management department, and general office including, but not limited to the following ...

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Case Management Director information

See Maple Grove, MN salary details

$46.1K

$126.6K

$204.3K

How much do case management director jobs pay per year?

As of Sep 7, 2026, the average yearly pay for case management director in Maple Grove, MN is $126,571.00, according to ZipRecruiter salary data. Most workers in this role earn between $100,300.00 and $144,900.00 per year, depending on experience, location, and employer.

What does a case management director do?

As a case management director, you typically work in a hospital or healthcare facility, ensuring that the patient care meets organizational standards. Duties in a case management director role involve overseeing a team of case managers, guiding and training personnel, developing policies and procedures for the work, establishing and adhering to budgets, communicating with physicians and nurses, providing educational resources to patients, and managing related in-facility projects and patient outreach. Responsibilities can also include analytical tasks such as producing and evaluating reports, tracking department progress, reviewing treatment plans and goals, and providing feedback to case managers.

What does a case management director do?

A Case Management Director oversees the case management department within a healthcare facility, ensuring that patients receive coordinated and effective care. They manage a team of case managers, develop care policies, and collaborate with physicians and other healthcare professionals to optimize patient outcomes. Their responsibilities also include monitoring compliance with regulations, improving care transition processes, and managing department budgets. Ultimately, the Case Management Director plays a crucial role in enhancing patient satisfaction and the efficiency of healthcare delivery.

What are the key skills and qualifications needed to thrive as a case management director, and why are they important?

To thrive as a Case Management Director, you need a comprehensive background in healthcare, social work, or nursing, often supported by a bachelor's or master's degree and relevant licensure such as RN or LCSW. Familiarity with case management software, electronic health records (EHRs), and certifications like ACM or CCM is highly valued. Leadership, strategic thinking, and strong communication skills help drive team performance and coordinate care effectively. These competencies are crucial for ensuring optimal patient outcomes, regulatory compliance, and efficient resource management across healthcare settings.

What are some common challenges faced by case management directors, and how can they effectively address them?

Case Management Directors often encounter challenges such as coordinating multidisciplinary teams, managing caseloads efficiently, and ensuring compliance with evolving healthcare regulations. To address these issues, strong communication and leadership skills are essential, as is staying up to date with regulatory changes and best practices in care coordination. Building collaborative relationships across departments and implementing data-driven strategies can help streamline processes and improve patient outcomes.

What is the difference between Case Management Director vs Case Manager?

AspectCase Management DirectorCase Manager
CredentialsRelevant certifications (e.g., CCM, ACM), bachelor’s or master’s degree in healthcare or social servicesRelevant certifications (e.g., CCM), bachelor’s degree in related field
Work EnvironmentHealthcare facilities, insurance companies, social service agencies, overseeing teamsHospitals, clinics, community agencies, directly working with clients
ResponsibilitiesOverseeing case management programs, strategic planning, staff supervisionAssessing client needs, developing care plans, coordinating services

The main difference is that a Case Management Director oversees the entire program and manages staff, while a Case Manager works directly with clients to coordinate care. The director has broader responsibilities and strategic oversight, whereas the case manager focuses on individual client needs.

Is case management a good career?

A career as a case management director involves overseeing case managers and coordinating services in healthcare, social services, or legal settings. It requires strong organizational, communication, and leadership skills, often supported by relevant certifications and a background in the field. The role offers opportunities for advancement and meaningful work helping clients access resources and support.

What is a case management director?

A case management director is a healthcare or social services professional responsible for overseeing case management programs, coordinating services for clients, and ensuring compliance with regulations. They typically manage staff, develop policies, and utilize case management software to improve client outcomes. Strong leadership, communication skills, and relevant certifications are often required.

What job categories do people searching Case Management Director jobs in Maple Grove, MN look for?

The top searched job categories for Case Management Director jobs in Maple Grove, MN are:

What cities near Maple Grove, MN are hiring for Case Management Director jobs?

Cities near Maple Grove, MN with the most Case Management Director job openings:

Infographic showing various Case Management Director job openings in Maple Grove, MN as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $126,571 per year, or $60.9 per hour.

Case Manager II - Waiver Case Management

People Incorporated Mental Health Services

Eagan, MN • Hybrid

$24.25 - $25.75/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 19 days ago


Key responsibilities

  • Attend bi-annual meetings with clients to monitor services.

  • Develop and maintain a collaborative relationship with clients and assess their needs to ensure continuity of care.

  • Make referrals and authorize services based on client needs and personal outcomes.


Job description

Case Manager II - Waiver Case Management

People Incorporated is seeking Case Manager II to join our Waiver Case Management team to work with clients who are diagnosed with chronic mental illness or other ongoing health conditions. We connect people with services by developing person-centered Support Plans and authorizing services that help them live as independently as possible and integrated within their communities. Waiver Case Management involves more behind-the-scenes service coordination than traditional case management Our Case Managers see clients twice annually and develop long term relationships by developing dynamic service plans. Our staff operate autonomously, creating their own hybrid schedules after completing initial training. We value work-life balance and have manageable caseload sizes that serve 30 individuals on average!

Hours: Full-Time, Monday- Friday, business hours 8am-4:30pm

Location: This position is based in the Twin Cities and serves clients throughout the metro area, with rare travel to St. Louis County (approximately 10%).

Hiring Range: $24.25 - $25.75 hour

Hiring Bonus: $1,000 to external candidates

People Incorporated Mental Health Services is the largest nonprofit mental health provider in Minnesota. For over 50 years, we have been a leading community partner, transforming the health of our communities through innovative solutions.

Main Job Duties:
•    Attending bi-annual meetings with clients to monitor services
•    Develop and maintain a collaborative relationship with clients serving as a role model for clients by demonstrating positive, proactive and respectful communications
•    Assessing client needs and ensuring continuity of care. 
•    Maintain regular contact with collaborative partners.
•    Making referrals and authorizing services based on client needs and personal outcomes.
•    Maintaining records and documenting all services provided.
•    Excels at documenting all interventions, interactions, and relevant information to the Support Plan consistent with professional and organizational standards
•    Must reside within the metro area

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These essential duties include:

  • Passing all background and requirements for facility and position; and
  • The ability to pass the screening required by Federal Human Services Office of Inspector General to assure that person has not been excluded from working in the Health Care Programs which receive federal funding.
  • Must have a valid and current driver’s license and auto insurance.


Requirements for All Case Manager II positions:

  • Valid driver’s license, excellent driving record and current auto insurance
  • Education and Experience Required for Targeted Case Manager II position:
  • Bachelor’s Degree in behavioral science or related field
  • 2,000 hours of supervised experience working with adults with severe and persistent mental illness
  • OR
  • Master’s Degree in behavioral science or related field.


Preferred Qualifications for Targeted Case Manager II position:

  • Experience providing direct services to adults with serious and persistent mental illness
  • Experience with case management and commitment proceedings
  • Knowledge of Recovery, Motivational Interviewing and Person-Centered approach

Education and Experience Required for Hennepin and Dakota County & Saint Louis County Waiver Case Manager II positions:

  • Bachelor’s Degree from an accredited 4-year college with a major in social work, psychology, sociology or a closely related field;
  • OR
  • Bachelor’s Degree from an accredited four-year college with a major in any field, AND
  • One year of experience as a social worker/case manager/care coordinator in a public or private social service agency


Education and Experience Required for Ramsey County Waiver Case Manager II positions:

  • Bachelor’s Degree in Social Work, Special Education, Psychology, Nursing, Human Services or other fields related to the education or treatment of persons with developmental disabilities or related conditions, AND
  • One year of experience in the education or treatment of persons with developmental disabilities or related conditions

Benefits:

•    Benefits include up to 112 hours of Paid Time Off (PTO)
•    Up to 48 hours of Earned Sick and Safe Time (ESST) in accordance with state and local requirements
•    For full-time employees, up to 8 paid holidays per calendar year (4 company-designated holidays and 4 floating holidays that are prorated based on date of hire).
•    403(b) Retirement Savings Plan with a 3% employer-match
•    Multiple health and dental insurance plan choices available?
•    Lifestyle Benefit – choice between company contribution to health savings account, student loan repayment assistance, or flex time
•    Employer-paid Short & Long-Term Disability Insurance & Life Insurance
•    Free access to People Incorporated's Training Institute, offering free CEUs and a wide array of learning and education opportunities
•    Eligibility for state and federal loan forgiveness programs

We are committed to providing salary ranges for all open positions. Please note that the specific compensation for this role will be determined based on your experience, qualifications, location, and internal equity considerations.

People Incorporated is committed to improving the wellness of our clients, staff, and the communities that we serve by providing a tobacco-free environment.

People Incorporated is proud to be an Equal Employment Opportunity and Affirmative Action Employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

People Incorporated values a diverse workplace and strongly encourages women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.