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Case Management Director Jobs in Jackson, MS (NOW HIRING)

FMOLHS

Supervisor Case Management - RN

Jackson, MS

BLS 1. Assist the director of the department with support of clinical and administrative case management and social service roles through participation, problem solving and scheduling of staff in ...

Baptist

Manager-Case Management RN

Jackson, MS · On-site

$70 - $90/hr

Case Management Administration Job Summary Manages the case management team for optimal operation ... This is achieved by assisting the Director to create a culture of learning and collaboration with ...

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Case Management Director information

See Jackson, MS salary details

$39.2K

$107.7K

$173.8K

How much do case management director jobs pay per year?

As of Aug 26, 2026, the average yearly pay for case management director in Jackson, MS is $107,717.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,400.00 and $123,300.00 per year, depending on experience, location, and employer.

What does a case management director do?

As a case management director, you typically work in a hospital or healthcare facility, ensuring that the patient care meets organizational standards. Duties in a case management director role involve overseeing a team of case managers, guiding and training personnel, developing policies and procedures for the work, establishing and adhering to budgets, communicating with physicians and nurses, providing educational resources to patients, and managing related in-facility projects and patient outreach. Responsibilities can also include analytical tasks such as producing and evaluating reports, tracking department progress, reviewing treatment plans and goals, and providing feedback to case managers.

What does a case management director do?

A Case Management Director oversees the case management department within a healthcare facility, ensuring that patients receive coordinated and effective care. They manage a team of case managers, develop care policies, and collaborate with physicians and other healthcare professionals to optimize patient outcomes. Their responsibilities also include monitoring compliance with regulations, improving care transition processes, and managing department budgets. Ultimately, the Case Management Director plays a crucial role in enhancing patient satisfaction and the efficiency of healthcare delivery.

What are the key skills and qualifications needed to thrive as a case management director, and why are they important?

To thrive as a Case Management Director, you need a comprehensive background in healthcare, social work, or nursing, often supported by a bachelor's or master's degree and relevant licensure such as RN or LCSW. Familiarity with case management software, electronic health records (EHRs), and certifications like ACM or CCM is highly valued. Leadership, strategic thinking, and strong communication skills help drive team performance and coordinate care effectively. These competencies are crucial for ensuring optimal patient outcomes, regulatory compliance, and efficient resource management across healthcare settings.

What are some common challenges faced by case management directors, and how can they effectively address them?

Case Management Directors often encounter challenges such as coordinating multidisciplinary teams, managing caseloads efficiently, and ensuring compliance with evolving healthcare regulations. To address these issues, strong communication and leadership skills are essential, as is staying up to date with regulatory changes and best practices in care coordination. Building collaborative relationships across departments and implementing data-driven strategies can help streamline processes and improve patient outcomes.

What is the difference between Case Management Director vs Case Manager?

AspectCase Management DirectorCase Manager
CredentialsRelevant certifications (e.g., CCM, ACM), bachelor’s or master’s degree in healthcare or social servicesRelevant certifications (e.g., CCM), bachelor’s degree in related field
Work EnvironmentHealthcare facilities, insurance companies, social service agencies, overseeing teamsHospitals, clinics, community agencies, directly working with clients
ResponsibilitiesOverseeing case management programs, strategic planning, staff supervisionAssessing client needs, developing care plans, coordinating services

The main difference is that a Case Management Director oversees the entire program and manages staff, while a Case Manager works directly with clients to coordinate care. The director has broader responsibilities and strategic oversight, whereas the case manager focuses on individual client needs.

Is case management a good career?

A career as a case management director involves overseeing case managers and coordinating services in healthcare, social services, or legal settings. It requires strong organizational, communication, and leadership skills, often supported by relevant certifications and a background in the field. The role offers opportunities for advancement and meaningful work helping clients access resources and support.

What is a case management director?

A case management director is a healthcare or social services professional responsible for overseeing case management programs, coordinating services for clients, and ensuring compliance with regulations. They typically manage staff, develop policies, and utilize case management software to improve client outcomes. Strong leadership, communication skills, and relevant certifications are often required.
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What are the most commonly searched types of Case Management jobs in Jackson, MS?

The most popular types of Case Management jobs in Jackson, MS are:

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The top searched job categories for Case Management Director jobs in Jackson, MS are:

What cities near Jackson, MS are hiring for Case Management Director jobs?

Cities near Jackson, MS with the most Case Management Director job openings:

Case Management Director jobs near you
Infographic showing various Case Management Director job openings in Jackson, MS as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $107,717 per year, or $51.8 per hour.

Supervisor Case Management - RN

FMOLHS

Jackson, MS

Full-time

Re-posted yesterday

Job description

This position is responsible for the day-to-day operations of the care management clinical staff under the general direction of the Care Management Director. The position will integrate knowledge, skills, and experiences to meet the needs of patients and families throughout the continuum of care. They rely on extensive experience and judgment to accomplish responsibilities. A wide degree of creativity and latitude is expected in order to lead and direct the work of others.

Experience, Education, Training, Special Skills, and Licensure :

  • 5 years clinical experience, plus 2 years in case management
  • Strong interpersonal, oral and written communication skills; computer skills; problem solving and critical thinking skills; time management and prioritization skills; leadership qualities including the ability to train, motivate, manage and supervise staff.
  • Current Mississippi RN license
  • BLS

1. Assist the director of the department with support of clinical and administrative case management and social service roles through participation, problem solving and scheduling of staff in order to facilitate appropriate patient flow and services.

  1. Plans and updates in-service education programs for all case management staff annually.
  2. Conducts case review and high-risk screening evaluations weekly with staff.
  3. Performs weekly quality reviews and communicates findings to both staff and management team.
  4. Assist director in selection of team members.
  5. Provides for departmental orientation, onboarding, and initial competency checks for all new team members.

2. Provides case management services to assigned population in addition to coordinating staff assignments in order to assure appropriate levels of service.

  1. Assures adequate case management coverage to meet customer expectations.
  2. Performs routine case management duties including planning, assessment, resource allocation and outcome tracking.
  3. Plans for staffing variances as evidenced by adequate coverage for all areas.

3. Provides up to date clinical expertise to case management staff including new interventions and therapies, changes in clinical protocols and updates in clinical case management services in order to meet the needs of all assigned patient populations.

  1. Monthly education provided to staff regarding emerging trends in healthcare services.
  2. Secures specific case management educational materials and distributes on a weekly basis to staff.

4. Reports specific outcome measures including productivity, referral patterns, cost savings, utilization in order to trend and provide appropriate analysis of service delivery.

  1. Provides scheduled reports on specific criteria-based measures to Director.
  2. Provides analysis of data related to outcomes.
  3. Makes changes to service and service delivery based on outcome data analysis to improve service levels.

5. OTHER DUTIES AS ASSIGNED

  1. Other duties as assigned are completed.
  2. Actively participates in performance improvement projects as needed.

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