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Carmax Dealer Services Manager Jobs in Rutherford, NJ

Automotive Painter - CarMax

Edison, NJ · On-site

$26.45 - $39.66/hr

... of continuous service with the Company. * For 8 hours of pay for each of a total of 6 paid ... to manager approval. For more details about benefits, please visit our CarMax Benefits website.

Car Painter - CarMax

Edison, NJ · On-site

$26.45 - $39.66/hr

... of continuous service with the Company. * For 8 hours of pay for each of a total of 6 paid ... to manager approval. For more details about benefits, please visit our CarMax Benefits website.

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Carmax Dealer Services Manager information

See Rutherford, NJ salary details

$28K

$83.3K

$140.2K

How much do carmax dealer services manager jobs pay per year?

As of Aug 29, 2026, the average yearly pay for carmax dealer services manager in Rutherford, NJ is $83,264.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,000.00 and $118,800.00 per year, depending on experience, location, and employer.

What does a Carmax Dealer Services Manager do?

A CarMax Dealer Services Manager oversees the operations related to vehicle appraisal, acquisition, and inventory management at a CarMax dealership. They are responsible for leading a team, ensuring high-quality customer service, and meeting dealership goals for vehicle purchases and sales. This role involves collaborating with sales, service, and business office teams to streamline processes and maximize efficiency. Managers also monitor performance metrics, train staff, and ensure compliance with company policies and regulations. Ultimately, their goal is to ensure a smooth and positive experience for both customers and team members.

What are the key skills and qualifications needed to thrive as a Carmax Dealer Services Manager?

To thrive as a Carmax Dealer Services Manager, you need strong leadership, automotive industry knowledge, and experience in operations or dealership management, typically supported by a bachelor's degree or equivalent experience. Familiarity with dealership management systems, inventory management software, and compliance tools is essential. Excellent interpersonal skills, problem-solving abilities, and customer service orientation help you excel in team management and client interactions. These competencies ensure efficient dealership operations, high customer satisfaction, and alignment with company standards.

How does a Carmax Dealer Services Manager typically collaborate with other departments to ensure smooth vehicle acquisition and delivery processes?

A Carmax Dealer Services Manager works closely with sales, inventory, and reconditioning teams to coordinate the acquisition, inspection, and delivery of vehicles. They facilitate clear communication between departments to address any logistical challenges, ensure vehicles meet quality standards, and resolve issues promptly. Regular cross-functional meetings and status updates are common, helping ensure that customer expectations are met and dealership operations run efficiently. Building strong relationships across teams is essential for success in this role.

What is the difference between Carmax Dealer Services Manager vs Carmax Sales Manager?

AspectCarmax Dealer Services ManagerCarmax Sales Manager
Required CredentialsExperience in dealership operations, customer service, and sales managementExperience in sales, customer relations, and team leadership
Work EnvironmentDealership service departments, customer support settingsShowroom, sales floor, customer interaction areas
Employer & Industry UsageUsed in automotive dealerships, especially in service and support rolesUsed in automotive dealerships for sales team leadership
Comparison Search IntentUnderstanding dealership service management rolesUnderstanding sales team leadership roles

The Carmax Dealer Services Manager focuses on overseeing dealership service operations, customer support, and ensuring customer satisfaction. In contrast, the Carmax Sales Manager primarily leads the sales team, manages sales strategies, and drives revenue. Both roles require strong customer service skills and industry experience but differ in their core responsibilities and work environments.

Does Carmax Dealer Services Manager pay well?

The Carmax Dealer Services Manager role typically offers a competitive salary that aligns with industry standards for management positions in automotive retail. Compensation often includes base pay, bonuses, and benefits, with total earnings varying based on experience and location.

How to become a Carmax Dealer Services Manager?

To become a Carmax Dealer Services Manager, candidates typically need relevant experience in automotive sales, finance, or dealership operations, along with strong leadership and customer service skills. A bachelor's degree in business, management, or a related field is often preferred, and familiarity with dealership management systems can be beneficial.

What cities near Rutherford, NJ are hiring for Carmax Dealer Services Manager jobs?

Cities near Rutherford, NJ with the most Carmax Dealer Services Manager job openings:

Infographic showing various Carmax Dealer Services Manager job openings in Rutherford, NJ as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, and 4% Contract. Highlights an 92% Physical, 4% Hybrid, and 4% Remote job distribution, with an average salary of $83,264 per year, or $40 per hour.

Service Advisor - Automotive Dealership

Fidelity Dealer Services

Wayne, NJ

Full-time

Re-posted 20 days ago


Job description

Service Advisor - Automotive

We need a Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. Put your people skills to work for us and find out more now.

Responsibilities

  • Greet service department customers promptly and courteously-attitude is everything!
  • Listen to customers and clearly translate repair needs to techs
  • Upsell additional services using low pressure, high integrity methods
  • Provide accurate repair/maintenance estimates
  • Adhere to policies on vehicle care and operation
  • Follow up on each repair and keep customers informed of progress
  • Sell and manage extended warranties
  • Inspect repair quality and ensure all work is complete
  • Notify customers when vehicles are ready for pick up
  • Review and explain repairs and associated costs with customers
  • Handle minor customer concerns and complaints
  • Keep Service Manager informed of all problems and potential problems
  • Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards

About Us

Based out of Northern New Jersey, Fidelity Dealer Services was founded in 2005 by the company's President, Greg Scarano.  Greg started in the automotive industry in 1975 and after 30+ years in dealerships as F&I, decided that it was time to make a larger impact with Dealers nationwide. Fidelity Dealer Services was created with the ambition to service every aspect of the Dealership.

The goal was to gather a team of highly trained, extremely motivated account managers, who all share the same passion and knowledge of the Automotive Industry. These account managers could immerse themselves into any Dealer's routine and provide the tools and training necessary to push Dealers to the next level.

After years of training seminars, F&I summits and NADA conferences, Fidelity Dealer Services has found that perfect Team!