Preferred experience with Carestack * Knowledge of A.I. (Artificial Intelligence) insurance services and virtual call support. Your Benefits * Full time position * Health insurance subsidized by the ...
Preferred experience with Carestack * Knowledge of A.I. (Artificial Intelligence) insurance services and virtual call support. Your Benefits * Full time position * Health insurance subsidized by the ...
Carestack information
What is the difference between Carestack vs Dental Assistant?
| Feature | Carestack | Dental Assistant |
|---|---|---|
| Credentials | Typically requires dental software knowledge, certifications vary | High school diploma, dental assisting certification often required |
| Work Environment | Dental offices, clinics, administrative and clinical tasks | Dental offices, assisting dentists, patient care |
| Industry Usage | Used by dental practices for practice management | Employed directly in dental practices to support clinical operations |
Carestack is a dental practice management software used by dental professionals, while a Dental Assistant is a clinical staff member supporting patient care. The two roles often work together but serve different functions within dental practices. Carestack focuses on administrative and practice management tasks, whereas Dental Assistants handle patient care and clinical procedures.
What are some typical challenges faced by dental software support specialists at Carestack, and how can applicants prepare for them?
Dental software support specialists at Carestack often navigate challenges such as troubleshooting complex technical issues for clients, adapting to frequent software updates, and balancing multiple support requests simultaneously. Applicants can prepare by honing their problem-solving and communication skills, staying up-to-date with dental practice management software, and developing strong time management habits. Being proactive in learning about Carestack’s platform and its integration with dental workflows can also give candidates a significant advantage.
What is Carestack and what does the company do?
Carestack is a cloud-based dental practice management software platform designed for dental practices of all sizes. It provides a unified solution for scheduling, billing, patient communication, clinical documentation, and analytics. By integrating these features into a single platform, Carestack helps dental offices streamline their operations, improve patient experiences, and manage their business more efficiently. The software is used by dental professionals to simplify administrative tasks and enhance clinical workflows.
What are the key skills and qualifications needed to thrive as a CareStack (Dental Practice Management Software) Specialist, and why are they important?
To thrive as a CareStack Specialist, you need a solid understanding of dental practice workflows, health informatics, and customer support, often supported by experience in dental office administration or IT. Familiarity with CareStack software, dental EHRs, and practice management systems, along with relevant certifications or training, is highly beneficial. Strong communication, problem-solving skills, and a customer-centric attitude help you effectively support users and resolve technical issues. These skills ensure smooth software adoption, efficient practice operations, and high user satisfaction in dental care environments.
What cities in Colorado are hiring for Carestack jobs? Cities in Colorado with the most Carestack job openings:
Other
Medical, Dental, Retirement, PTO
Posted 8 days ago
Job description
The Espire purpose is to provide confidence and joy one smile at a time. We deliver total care for our patients and team members through innovative, heartfelt, personalized service in an inspired environment.
Summary of Position:
The Manager of Insurance and Revenue Cycle Management (RCM) helps deliver the Espire mission to team members and patients by living joyfully, leading bravely, and creating greatness. The Manager leads and manages the centralized insurance and revenue cycle management team and support functions of the Practice Support Center (PSC).
As a reflection of Espire Dental’s growth, we are searching for a highly qualified Manager of Insurance and Revenue Cycle Management that is responsible for providing highly responsive support to our practice managers, executive team, and our patients.
This position is based within our Espire Practice Support Center (PSC) in the Denver Tech Center area in Denver, CO. This position does have flexibility in hybrid work models as business allows.
Primary Purpose and Responsibilities:
The Manager will support and enhance the performance of an established, high-performing centralized insurance and patient billing team, ensuring timely and accurate insurance claim processing and strong revenue cycle outcomes. This role is responsible for maintaining operational excellence while continuing to identify opportunities to improve workflows, close process gaps, and drive efficiencies across claim and collections management.
The Manager will oversee accounts receivable performance, including follow-up processes, aging management, and third-party audit readiness. This individual will monitor claim processing workflows and ensure appropriate prioritization of aged claims, coordinating necessary documentation and aligning team resources to consistently meet or exceed operational goals.
In addition, the Manager will monitor claim quality and outcomes, reviewing denials to identify trends, implement corrective actions, and support appeals processes as needed. A strong understanding of dental insurance plans, procedural coding, plan limitations, exclusions, and applicable regulatory requirements is essential.
This role is responsible for leading, coaching, and developing a high-performing team, fostering a collaborative and accountable work environment. The Manager will support performance management through quality auditing, coaching, training, and ongoing development of team members.
The Manager will also serve as a key partner to Practice Managers, supporting escalated claim-related inquiries and ensuring timely resolution. This role will assist in coordinating external claim audits, including gathering and organizing required documentation.
You will be rewarded and recognized for your performance in a collaborative, high-performing team environment that encourages you to Live Joyfully, Lead Bravely, and Create Greatness, with clear expectations and support to help you succeed in your role.
Required Qualifications:
5+ years of experience in Revenue Cycle Management.
Dental billing and insurance collections experience required.
Patient dental PPO insurance knowledge.
Advanced knowledge of healthcare revenue cycle functions.
Dental Practice Management Systems (PMS) general knowledge
Excellent communicator, both verbally and in writing.
Strong computer and math skills required.
Proficient in Microsoft Excel and Office Suite.
Skilled in building and leading strong teams.
Skilled in organization, time management and prioritization.
Preferred Qualifications:
Bachelor’s Degree or higher in Business Administration, Health Care Administration, Accounting or Finance.
Preferred experience with Carestack
Knowledge of A.I. (Artificial Intelligence) insurance services and virtual call support.
Your Benefits
Full time position
Health insurance subsidized by the company
Dental Benefits
401(k) Savings Plan
Equity Incentive Plan
Paid time off
Leadership development
Culture coaching
Mentoring
About Espire Dental
Sourced by ZipRecruiter
Industry
Health care and social assistance
Company size
11 - 50 Employees
Headquarters location
Denver, CO, US
Year founded
2018