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Card Processor Jobs in Indiana (NOW HIRING)

CPI Card Group

Machine Operator

Fort Wayne, IN · On-site

$20/hr

At CPI Card Group, we are a prominent player in the payment industry, committed to delivering top ... As a Machine Operator, you will play a vital role in our manufacturing process. Your key tasks will ...

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What is the difference between Card Processor vs Payment Technician?

AspectCard ProcessorPayment Technician
CredentialsTypically requires basic financial or technical certificationsOften requires technical certifications related to payment systems
Work EnvironmentOffice-based, handling transaction processing and system managementTechnical support, troubleshooting, and system maintenance
Industry UsageUsed by financial institutions, payment networks, and merchantsEmployed by payment service providers and technical support teams
Search/Comparison IntentUnderstanding transaction processing rolesTechnical support and system maintenance roles

The main difference is that a Card Processor manages the overall transaction processing systems for financial institutions and merchants, ensuring smooth payment operations. A Payment Technician, on the other hand, focuses on technical support, troubleshooting, and maintaining payment hardware and software systems. Both roles are essential in the payment industry but serve different functions within the payment ecosystem.

Card Processor jobs near you
Card Services Fraud Specialist

Card Services Fraud Specialist

Liberty Federal Credit Union

Evansville, IN • On-site

$16.25 - $21.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Liberty Federal Credit Union rating

7.2

Company rating: 7.2 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

Card Services Fraud Specialist

Liberty FCU, a full-service credit union, is currently seeking a Card Services Fraud Specialist to join the Card Services team. This position will be held in our Operations Building located at 4601 Theater Drive, Evansville, IN. Candidates must possess excellent member service skills, professionalism, and confidentiality. Previous experience with debit/credit card dispute and charge back services is preferred. Applicants must be willing to work Saturdays and evenings when necessary.

Duties and Responsibilities:

  • Process and monitor debit and credit card fraud.
  • Receive, review, and research fraud/dispute paperwork, including working with merchants and members for resolution.
  • Monitor reports from card processor for new cases.
  • Monitor existing cases and review closing documents provided by card processor.
  • Maintain multiple tracking logs and update as needed.
  • Develop and maintain a working relationship with card processor to ensure cases are completed accurately and efficiently.
  • Communicate with Fraud Coordinator and management regarding suggestions for process improvement.
  • Provide outstanding member service for card services inquiries either by phone or in-person.
  • Assist the credit union staff with various card related inquiries.
  • Process lost/stolen card replacements, transfer points, and perform other service maintenance as needed to assist member's with fraud/dispute situations.
  • Work on the department's Saturday schedule on a rotating basis.
  • Assist department with the following daily routines on an as needed basis.
  • Process debit and ATM card applications including both approving and issuance.
  • Perform primary Card Wizard administrative routines.
  • Serve as a backup to the Card Services workgroup phone queue.
  • Assist with tasks within the Card Services department when volume is heavy or for vacation relief.
  • Develop and maintain an understanding of all Card Services products and services.
  • Always be security-minded on address changes and replacement plastic requests.
  • Develop a working knowledge of the credit union's data and word processing systems.
  • Develop an understanding of credit union history, philosophy, organization, by-laws, and operational procedures.
  • Any other duties assigned by my supervisor or management.

Benefits and Compensation:

  • Paid Holidays
  • Paid Time Off (Vacation, Sick and Personal Days)
  • Medical, Dental and Vision Insurance
  • 401(k) retirement program with matching funds
  • Employer paid Group Term Life Insurance, Short Term and Long Term Disability Insurance
  • Tuition Reimbursement Program

Liberty FCU is an Equal Opportunity Employer, Minority/Female/Disability/Protected Veteran.

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