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Card Processor Jobs in Indiana (NOW HIRING)

Card Services Supervisor

Elkhart, IN · On-site

$16.25 - $20.25/hr

Card Services Specialist The Card Services Specialist plays a vital role in ensuring accurate and ... Reimbursement Processing * Review and process manual and automated reimbursement requests.

In order for your application to be correctly processed please sign-in before you apply Internal ... Job Title Procurement & Purchasing Card Specialist - Remote Requisition Number R7762 Procurement ...

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B2B Sales Representative

Hammond, IN · On-site

$75K - $125K/yr

Excellent opportunity to join a leading, national credit card processing company that has over a decade of industry experience. Slice Merchant Services offers innovative payment processing solutions ...

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B2B Sales Representative

Carmel, IN · On-site

$75K - $125K/yr

Excellent opportunity to join a leading, national credit card processing company that has over a decade of industry experience. Slice Merchant Services offers innovative payment processing solutions ...

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B2B Sales Representative

Gary, IN · On-site

$75K - $125K/yr

Excellent opportunity to join a leading, national credit card processing company that has over a decade of industry experience. Slice Merchant Services offers innovative payment processing solutions ...

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B2B Sales Representative

Fort Wayne, IN · On-site

$75K - $125K/yr

Excellent opportunity to join a leading, national credit card processing company that has over a decade of industry experience. Slice Merchant Services offers innovative payment processing solutions ...

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Excellent opportunity to join a leading, national credit card processing company that has over a decade of industry experience. Slice Merchant Services offers innovative payment processing solutions ...

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B2B Sales Representative

Fishers, IN · On-site

$75K - $125K/yr

Excellent opportunity to join a leading, national credit card processing company that has over a decade of industry experience. Slice Merchant Services offers innovative payment processing solutions ...

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B2B Sales Representative

Terre Haute, IN · On-site

$75K - $125K/yr

Excellent opportunity to join a leading, national credit card processing company that has over a decade of industry experience. Slice Merchant Services offers innovative payment processing solutions ...

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Client setup and account maintenance, Generate invoices and deliver by customer preferred method, Process incoming payments via mail, ACH, EFT, and credit card processing. Assure timely collection of ...

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B2B Sales Representative

Lafayette, IN · On-site

$75K - $125K/yr

Excellent opportunity to join a leading, national credit card processing company that has over a decade of industry experience. Slice Merchant Services offers innovative payment processing solutions ...

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B2B Sales Representative

Muncie, IN · On-site

$75K - $125K/yr

Excellent opportunity to join a leading, national credit card processing company that has over a decade of industry experience. Slice Merchant Services offers innovative payment processing solutions ...

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B2B Sales Representative

South Bend, IN · On-site

$75K - $125K/yr

Excellent opportunity to join a leading, national credit card processing company that has over a decade of industry experience. Slice Merchant Services offers innovative payment processing solutions ...

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B2B Sales Representative

Evansville, IN · On-site

$75K - $125K/yr

Excellent opportunity to join a leading, national credit card processing company that has over a decade of industry experience. Slice Merchant Services offers innovative payment processing solutions ...

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B2B Sales Representative

Bloomington, IN · On-site

$75K - $125K/yr

Excellent opportunity to join a leading, national credit card processing company that has over a decade of industry experience. Slice Merchant Services offers innovative payment processing solutions ...

Overview We are excited to invite Production Auditors to join our dynamic team here at CPI Card ... As a Production Auditor, you will be performing audits of our manufacturing process and managing ...

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Showing results 1-20

Card Processor information

What is the difference between Card Processor vs Payment Technician?

AspectCard ProcessorPayment Technician
CredentialsTypically requires basic financial or technical certificationsOften requires technical certifications related to payment systems
Work EnvironmentOffice-based, handling transaction processing and system managementTechnical support, troubleshooting, and system maintenance
Industry UsageUsed by financial institutions, payment networks, and merchantsEmployed by payment service providers and technical support teams
Search/Comparison IntentUnderstanding transaction processing rolesTechnical support and system maintenance roles

The main difference is that a Card Processor manages the overall transaction processing systems for financial institutions and merchants, ensuring smooth payment operations. A Payment Technician, on the other hand, focuses on technical support, troubleshooting, and maintaining payment hardware and software systems. Both roles are essential in the payment industry but serve different functions within the payment ecosystem.

Card Services Supervisor

Card Services Supervisor

NationsBenefits

Elkhart, IN • On-site

$16.25 - $20.25/hr

Other

Posted 12 days ago


NationsBenefits rating

6.5

Company rating: 6.5 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

292nd of 437 rated business services


Job description

Card Services Specialist

The Card Services Specialist plays a vital role in ensuring accurate and timely processing of card-related transactions and member support activities. This position requires strong attention to detail, sound judgment, and the ability to work effectively in a fast-paced remote environment.

Primary Responsibilities
  • Reimbursement Processing
  • Review and process manual and automated reimbursement requests.
  • Validate reimbursement requests to ensure eligibility based on client specific guidelines.
  • Ensure all reimbursements are supported by appropriate documentation.
  • Verify account status prior to processing adjustments, including handling of closed or restricted cards in accordance with established manual procedures.
  • Process manual reimbursements in designated systems with a high degree of accuracy and attention to detail.
  • Prevent duplicate or erroneous payments by performing thorough account and transaction reviews prior to issuance.
  • Follow defined procedures for handling special cases, including partial reimbursements, adjustments, and escalated claims.
  • Ensure timely processing of reimbursements in alignment with service level agreements (SLAs)
  • Fraud Management
  • Initiate card replacements when fraudulent activity is suspected and reported
  • Conduct thorough investigations of reported fraud cases, including reviewing transaction history, account behavior patterns, and supporting documentation
  • Process fraud claims and ensure proper documentation is maintained in accordance with company policies and audit requirements
  • Ensure timely reimbursement of eligible fraudulent transactions in accordance with company guidelines and regulatory requirements
  • Maintain detailed documentation of fraud cases and outcomes.
  • Wallet Transfers
  • Process and monitor wallet-to-wallet transfers.
  • Verify member identity and account status before executing transfers.
  • Troubleshoot transfer issues and ensure secure completion.
  • Transaction Review
  • Review transactions detail for accuracy and completeness per call center request.
  • Identify and correct errors or inconsistencies in transaction data.
  • Provide feedback to improve transaction workflows and system efficiency to internal team.
  • Card Status Updates
  • Manage card activation, suspension, and closure requests.
  • Communicate status changes to internal departments.
  • Ensure all updates are accurately reflected across systems.
Skill Requirements
  • Ability to work well under pressure while maintaining accuracy and professionalism.
  • Strong independent work ethic and capacity to exercise excellent judgment in resolving operational and member-related issues.
  • Excellent verbal and written communication skills with a focus on clarity and empathy.
  • Proven ability to navigate multiple systems simultaneously to ensure precise case resolution.
  • High level of integrity and commitment to confidentiality in handling sensitive member information.
  • Experience in financial services, card operations, or customer support preferred.
Qualifications and Education Requirements
  • 8+ years Contact Center experience required, preferably in the Health Care industry.
  • Proficient in technologies related to contact center operations preferred (XNET, CRM, UKG, Panviva).
  • Highly Proficient in Excel, Word and Adobe applications.

What NationsBenefits employees say

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