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How much do car rental service attendant jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for car rental service attendant in the United States is $13.13, according to ZipRecruiter salary data. Most workers in this role earn between $11.54 and $14.42 per hour, depending on experience, location, and employer.

What is the difference between Car Rental Service Attendant vs Car Rental Customer Service Representative?

AspectCar Rental Service AttendantCar Rental Customer Service Representative
CredentialsValid driver's license, basic customer service skillsValid driver's license, customer service experience
Work EnvironmentRental lot, vehicle inspection areasRental office, customer service counters
Employer & IndustryCar rental agencies, airports, city locationsCar rental agencies, corporate offices, airports
Common Search & ComparisonFocuses on vehicle inspection and check-in/outFocuses on customer interactions and reservations

While both roles involve working in the car rental industry, the Car Rental Service Attendant primarily handles vehicle inspections, check-ins, and check-outs at rental locations. In contrast, the Car Rental Customer Service Representative focuses on assisting customers with reservations, inquiries, and rental agreements at service counters. Both positions require customer service skills and a valid driver's license but differ in daily tasks and work environments.

What are the key skills and qualifications needed to thrive as a car rental service attendant, and why are they important?

To thrive as a Car Rental Service Attendant, you need a valid driver's license, attention to detail, basic vehicle maintenance knowledge, and strong customer service skills. Familiarity with reservation software, point-of-sale systems, and vehicle inspection tools is commonly required. Excellent communication, problem-solving abilities, and a friendly demeanor help build rapport with customers and resolve issues efficiently. These skills ensure smooth rental operations, satisfied customers, and the proper upkeep of the vehicle fleet.

What are some common challenges car rental service attendants face during busy seasons, and how can they manage these effectively?

During peak travel periods, Car Rental Service Attendants often handle a high volume of customers and vehicle turnovers, which can lead to tight schedules and increased pressure. Staying organized, communicating clearly with team members, and prioritizing tasks such as vehicle inspections and cleaning are key to managing these busy times. Proactive problem-solving and maintaining a positive attitude help ensure customer satisfaction despite potential delays or last-minute changes.

What does a car rental service attendant do?

A Car Rental Service Attendant is responsible for assisting customers with renting vehicles, processing rental agreements, inspecting and cleaning cars, and ensuring vehicles are ready for the next customer. They handle customer inquiries, provide information about rental options, and often perform basic vehicle maintenance checks. Their role is key to ensuring a smooth and efficient rental experience for customers.
More about Car Rental Service Attendant jobs
Who are the top companies hiring for Car Rental Service Attendant jobs? The top employers for Car Rental Service Attendant jobs are:
What job categories do people searching Car Rental Service Attendant jobs look for? The top searched job categories for Car Rental Service Attendant jobs are:
Car Rental Service Attendant jobs near you
Infographic showing various Car Rental Service Attendant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $27,310 per year, or $13.1 per hour.

Vehicle Service Attendant - Truck Rental - Indianapolis

Enterprise Holdings

Indianapolis, IN

$16/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

Enterprise Holdings rating

7.2

Company rating: 7.2 out of 10

Based on 267 frontline employees who took The Breakroom Quiz

111th of 171 rated vehicle equipment hire

Job description

The Enterprise Truck Rental Division has an immediate opening for a Full Time Vehicle Service Attendant (VSA). Our Truck Rental Division provides transportation solutions within the truck rental industry. Our goal is to provide high service levels and clean, well-maintained trucks. The VSA will be responsible for cleaning, detailing, and providing light maintenance on a diverse fleet of Medium - Duty trucks. 

This position pays $16 / hour and is located at 3414 North Shadeland Avenue Indianapolis, IN 46226.

We Offer:

  • Paid time off
  • Employee discount
  • Retirement savings plan including 401k with matching profit sharing
  • Health Insurance
  • Life Insurance
  • Dental Insurance
  • Vision Insurance
  • Training and development

The Available Schedule:

  • Sunday: Off
  • Monday: 7:15am - 4:15pm
  • Tuesday: 7:15am - 4:15pm
  • Wednesday: 7:15am - 4:15pm
  • Thursday: 7:15am - 4:15pm
  • Friday: 7:15am - 4:15pm
  • Saturday: 9:00am - 12:00pm (Alternating)

Our Truck Rental Division provides transportation solutions within the truck rental industry. Our goal is to provide high service levels and clean, well-maintained trucks.

Enterprise Mobility is a leading provider of mobility solutions, owning and operating the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands through its integrated global network of independent regional subsidiaries. Enterprise Mobility and its affiliates offer extensive car rental, car-sharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more convenient for customers.  

Privately held by the Taylor family of St. Louis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles through a network of more than 9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories. 


  • Clean vehicle interior and exterior and also clean vehicle windshields, windows, mats, etc. 
  • Drive various vehicles safely and efficiently while on and off the lot and while assisting with local vehicle deliveries and miscellaneous job related duties 
  • Check and maintain fluid levels on all vehicles 
  • Notify manager of any potential unsafe equipment, conditions and vehicle problems
  • Perform basic maintenance such as tire pressure, check fluids, replace marker lights, the lift gate, etc. 
  • Keep work area, tools, and equipment organized and in clean and working condition
  • Maintain a regular and reliable level of attendance

Equal Opportunity Employer/Disability/Veterans


  • Must be at least 21 years old.
  • Must be able to read and speak English.
  • Must have a current and valid drivers license with no more than two (2) moving violations and/or at-fault accidents on driving record in the past two (2) years. 
  • No drug or alcohol related convictions (ie., DUI/DWI) on driving record in the past 5 years.
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.

DOT Requirements: 

We are subject to certain Department of Transportation Regulations

  • All applicants must be at least 21 years of age and be qualified to drive under D.O.T. regulations. Applicants will be required to submit an appropriate medical examiner's certificate, or submit to and successfully complete a D.O.T. medical examination. No moonlighting is allowed (no other paid employment allowed). 

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