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Car Rental Manager Jobs in Rochester Hills, MI (NOW HIRING)

Rental Car Coordinator

MI · On-site

$17.75 - $23/hr

This role is perfect for someone who enjoys helping people, managing schedules, and keeping operations running smoothly in a fast-paced automotive environment. Position Overview As a Rental Car ...

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Car Rental Manager information

See Rochester Hills, MI salary details

$10

$17

$25

How much do car rental manager jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for car rental manager in Rochester Hills, MI is $17.52, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.34 per hour, depending on experience, location, and employer.

What is the difference between Car Rental Manager vs Car Rental Agent?

AspectCar Rental ManagerCar Rental Agent
Required CredentialsHigh school diploma; management experience; sometimes certifications in customer service or businessHigh school diploma; customer service skills; sometimes sales or hospitality experience
Work EnvironmentOffice setting, overseeing operations, managing staffFront desk, interacting with customers, processing rentals
Employer & Industry UsageRental agencies, fleet management companiesRental locations, car rental agencies
Common Search & ComparisonManagement roles, overseeing rental operationsCustomer service, rental processing

The main difference between a Car Rental Manager and a Car Rental Agent lies in their responsibilities and experience. The manager oversees operations, manages staff, and handles higher-level decisions, often requiring management experience and certifications. The agent primarily interacts with customers, processes rentals, and provides service at the rental counter. Both roles are essential in the car rental industry, but they differ in scope and level of responsibility.

What makes a good used car manager?

A good used car manager possesses strong knowledge of vehicle values, market trends, and inventory management. They have excellent customer service skills, attention to detail, and the ability to analyze sales data to optimize profitability. Certifications in automotive or sales management can also enhance their effectiveness.

What are the key skills and qualifications needed to thrive as a Car Rental Manager, and why are they important?

To thrive as a Car Rental Manager, you need expertise in customer service, sales management, and operations oversight, typically supported by a degree in business or hospitality management. Familiarity with rental management software, CRM systems, and point-of-sale tools is highly beneficial. Strong leadership, problem-solving, and interpersonal communication skills distinguish top performers in this role. These skills are crucial for ensuring smooth operations, maximizing revenue, and delivering exceptional customer experiences in a competitive market.

What are some common challenges a Car Rental Manager faces, and how are they typically addressed?

Car Rental Managers often encounter challenges such as managing vehicle availability during peak seasons, handling customer complaints effectively, and maintaining fleet quality. To address these issues, they use reservation systems to optimize fleet usage, implement strong customer service protocols, and schedule regular vehicle maintenance. Additionally, they collaborate closely with their team and other departments, such as sales and maintenance, to ensure smooth operations and high customer satisfaction.

What are Car Rental Managers?

Car Rental Managers are professionals responsible for overseeing the daily operations of a car rental agency or branch. Their duties include managing staff, ensuring high levels of customer service, maintaining the rental fleet, and achieving sales targets. They also handle customer issues, coordinate vehicle maintenance, and implement company policies. Effective Car Rental Managers are organized, customer-focused, and skilled at problem-solving and leadership.

What is fleet management in car rental?

Fleet management in car rental involves overseeing the acquisition, maintenance, and deployment of rental vehicles to ensure optimal availability, cost efficiency, and customer satisfaction. It includes tasks such as vehicle tracking, scheduling repairs, and managing inventory using specialized software. Effective fleet management helps rental companies maximize vehicle utilization and reduce operational costs.

What is the best car rental company to work with?

As a Car Rental Manager, choosing the best company to work with depends on factors like company reputation, employee benefits, and work environment. Major rental companies such as Enterprise, Hertz, Avis, and Budget are widely recognized and offer structured training programs, competitive pay, and career advancement opportunities. Researching company reviews and understanding their corporate culture can help determine the best fit for your career goals.

What is the highest paying job in the car industry?

In the car industry, executive roles such as Chief Operating Officer (COO) or Vice President of Operations typically have the highest salaries. These positions require extensive experience, leadership skills, and often involve overseeing multiple departments or large-scale operations.
What cities near Rochester Hills, MI are hiring for Car Rental Manager jobs? Cities near Rochester Hills, MI with the most Car Rental Manager job openings:
Infographic showing various Car Rental Manager job openings in Rochester Hills, MI as of June 2026, with employment types broken down into 53% Full Time, 38% Part Time, 8% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $36,445 per year, or $17.5 per hour.

Rental Manager Assistant

Les Stanford Chevrolet and Cadillac

Dearborn, MI • On-site

$38K - $44K/yr

Full-time

Posted 2 days ago


Job description

Les Stanford Chevrolet Cadillac Rental Car Department hiring for full time rental assistant position. Must have clean driving record and be able to pass a drug test. Also be able to work a flexible work schedule Monday through Friday (no weekends) and be able to interact with customers in a professional manner. Position requires minimal manual labor however must be able to clean/wash/gas/charge cars. Dealership experience a plus.
The following tasks will be expected of the successful candidate:
  • Checking in cars that are returned from a customer out on loan. Inspect for damages
  • Be able to professionally explain the terms and conditions of the rental contract with customers
  • Provide outstanding customer service to all our guests
  • Be able to work independently and complete tasks that are assigned by management
  • Have a flexible schedule that includes working a 30 hour work week between the hours of 7am and 6pm Monday through Friday.
  • Be computer literate and be able to input customer information into a computer and generate rental contracts to be signed by customer
  • Positive, upbeat and customer friendly attitude a must.

If applying in person, please see Jeff Orr or Kris Gartside.