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Car Rental Manager Jobs in Rochester Hills, MI (NOW HIRING)

Fox Automotive

Rental Car Agent

Rochester, MI · On-site

$17/hr

... for a vibrant and friendly Rental Car Agent to join our team right here in Rochester Hills ... Manage vehicle check-in and check-out processes, including keys and documentation. Requirements ...

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Car Rental Manager information

See Rochester Hills, MI salary details

$10

$17

$25

How much do car rental manager jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for car rental manager in Rochester Hills, MI is $17.52, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.34 per hour, depending on experience, location, and employer.

What is the difference between Car Rental Manager vs Car Rental Agent?

AspectCar Rental ManagerCar Rental Agent
Required CredentialsHigh school diploma; management experience; sometimes certifications in customer service or businessHigh school diploma; customer service skills; sometimes sales or hospitality experience
Work EnvironmentOffice setting, overseeing operations, managing staffFront desk, interacting with customers, processing rentals
Employer & Industry UsageRental agencies, fleet management companiesRental locations, car rental agencies
Common Search & ComparisonManagement roles, overseeing rental operationsCustomer service, rental processing

The main difference between a Car Rental Manager and a Car Rental Agent lies in their responsibilities and experience. The manager oversees operations, manages staff, and handles higher-level decisions, often requiring management experience and certifications. The agent primarily interacts with customers, processes rentals, and provides service at the rental counter. Both roles are essential in the car rental industry, but they differ in scope and level of responsibility.

What are the key skills and qualifications needed to thrive as a Car Rental Manager, and why are they important?

To thrive as a Car Rental Manager, you need expertise in customer service, sales management, and operations oversight, typically supported by a degree in business or hospitality management. Familiarity with rental management software, CRM systems, and point-of-sale tools is highly beneficial. Strong leadership, problem-solving, and interpersonal communication skills distinguish top performers in this role. These skills are crucial for ensuring smooth operations, maximizing revenue, and delivering exceptional customer experiences in a competitive market.

What are some common challenges a Car Rental Manager faces, and how are they typically addressed?

Car Rental Managers often encounter challenges such as managing vehicle availability during peak seasons, handling customer complaints effectively, and maintaining fleet quality. To address these issues, they use reservation systems to optimize fleet usage, implement strong customer service protocols, and schedule regular vehicle maintenance. Additionally, they collaborate closely with their team and other departments, such as sales and maintenance, to ensure smooth operations and high customer satisfaction.

What are Car Rental Managers?

Car Rental Managers are professionals responsible for overseeing the daily operations of a car rental agency or branch. Their duties include managing staff, ensuring high levels of customer service, maintaining the rental fleet, and achieving sales targets. They also handle customer issues, coordinate vehicle maintenance, and implement company policies. Effective Car Rental Managers are organized, customer-focused, and skilled at problem-solving and leadership.
What cities near Rochester Hills, MI are hiring for Car Rental Manager jobs? Cities near Rochester Hills, MI with the most Car Rental Manager job openings:
Car Rental Manager jobs near you
Infographic showing various Car Rental Manager job openings in Rochester Hills, MI as of July 2026, with employment types broken down into 100% Part Time. Highlights an 100% In-person job distribution, with an average salary of $36,445 per year, or $17.5 per hour.

Rental Car Agent

Fox Automotive

Rochester, MI • On-site

$17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Welcome to Fox Chevrolet, where we believe that every interaction should be a positive one! We're on the lookout for a vibrant and friendly Rental Car Agent to join our team right here in Rochester Hills, Michigan. If you have a knack for making people feel welcome and enjoy helping others, this could be the perfect fit for you. You'll be the first point of contact for many of our customers, playing a crucial role in ensuring they have a smooth and enjoyable rental experience from start to finish. We pride ourselves on creating a welcoming atmosphere, not just for our customers, but for our team too. You'll be part of a supportive group that values great service and a positive attitude. If you're ready to drive your career forward with a company that cares about its people and its customers, we can't wait to hear from you!


Benefits

Hourly Base Salary Based on Experience

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Mon-Fri Schedule

Retirement Plan


Responsibilities

Warmly greet customers as they arrive for their rental or return.

Process rental agreements accurately and efficiently.

Assist customers with selecting the right vehicle for their needs.

Explain rental terms, conditions, and insurance options clearly.

Inspect vehicles for damage and ensure they are clean and well-maintained.

Handle customer inquiries and resolve any issues that may arise with a positive attitude.

Manage vehicle check-in and check-out processes, including keys and documentation.


Requirements

High school diploma or equivalent.

Previous customer service experience is a strong plus.

Excellent communication and interpersonal skills.

A friendly and professional demeanor.

Ability to multitask and manage time effectively in a busy setting.

Basic computer proficiency.

Valid driver's license.