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Car Rental Manager Jobs in Riverside, CA (NOW HIRING)

FleetLogix, Inc.

Rental Car Driver

Ontario, CA

$16.90/hr

Rental Car Driver Ontario International Airport FleetLogix is the premier provider of fleet management and transportation services. Our goal is to deliver the highest quality service, safety, and ...

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All JobsCar Rental JobsCar Rental Manager JobsCar Rental Manager Jobs in Riverside, CA

Car Rental Manager information

See Riverside, CA salary details

$11

$19

$29

How much do car rental manager jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for car rental manager in Riverside, CA is $19.86, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.08 per hour, depending on experience, location, and employer.

What is the difference between Car Rental Manager vs Car Rental Agent?

AspectCar Rental ManagerCar Rental Agent
Required CredentialsHigh school diploma; management experience; sometimes certifications in customer service or businessHigh school diploma; customer service skills; sometimes sales or hospitality experience
Work EnvironmentOffice setting, overseeing operations, managing staffFront desk, interacting with customers, processing rentals
Employer & Industry UsageRental agencies, fleet management companiesRental locations, car rental agencies
Common Search & ComparisonManagement roles, overseeing rental operationsCustomer service, rental processing

The main difference between a Car Rental Manager and a Car Rental Agent lies in their responsibilities and experience. The manager oversees operations, manages staff, and handles higher-level decisions, often requiring management experience and certifications. The agent primarily interacts with customers, processes rentals, and provides service at the rental counter. Both roles are essential in the car rental industry, but they differ in scope and level of responsibility.

What are the key skills and qualifications needed to thrive as a Car Rental Manager, and why are they important?

To thrive as a Car Rental Manager, you need expertise in customer service, sales management, and operations oversight, typically supported by a degree in business or hospitality management. Familiarity with rental management software, CRM systems, and point-of-sale tools is highly beneficial. Strong leadership, problem-solving, and interpersonal communication skills distinguish top performers in this role. These skills are crucial for ensuring smooth operations, maximizing revenue, and delivering exceptional customer experiences in a competitive market.

What are some common challenges a Car Rental Manager faces, and how are they typically addressed?

Car Rental Managers often encounter challenges such as managing vehicle availability during peak seasons, handling customer complaints effectively, and maintaining fleet quality. To address these issues, they use reservation systems to optimize fleet usage, implement strong customer service protocols, and schedule regular vehicle maintenance. Additionally, they collaborate closely with their team and other departments, such as sales and maintenance, to ensure smooth operations and high customer satisfaction.

What are Car Rental Managers?

Car Rental Managers are professionals responsible for overseeing the daily operations of a car rental agency or branch. Their duties include managing staff, ensuring high levels of customer service, maintaining the rental fleet, and achieving sales targets. They also handle customer issues, coordinate vehicle maintenance, and implement company policies. Effective Car Rental Managers are organized, customer-focused, and skilled at problem-solving and leadership.
What are popular job titles related to Car Rental Manager jobs in Riverside, CA? For Car Rental Manager jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Car Rental Manager jobs in Riverside, CA look for? The top searched job categories for Car Rental Manager jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Car Rental Manager jobs? Cities near Riverside, CA with the most Car Rental Manager job openings:
Car Rental Manager jobs near you
Management Assistant - Customer Service Representative

Management Assistant - Customer Service Representative

Midway Car Rental

Santa Ana, CA • On-site

$20 - $22.50/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 19 days ago

Job description

Midway Auto Group was named Southern California Top-Rated Places to Work in 2023 due to many factors including our customer- centric culture, excellent career advancement and growth opportunities, as well as a fun work environment centered around team building. Midway Car Rental is a privately-owned company which has been in business for over 50 years. Our offices are located in the Los Angeles area, however we service the areas beyond our central locations. We take pride in providing top of the line vehicles accompanied with 5-star personalized service to all of our customers, these key factors separate Midway from the rest of the car rental business.
RESPONSIBILITIES:
  • Demonstrate exceptional customer service while applying focused sales techniques to determine customer needs to enhance their rental experience.
  • Understand the Ins and Outs of the business with an ownership attitude.
  • Prepare rental and return documents accurately and completely. Disclose rates, additional charges, rental terms and conditions, and obtain proper customer signatures.
  • Be knowledgeable on vehicle fleet and be able to provide any additional information necessary regarding option and/or additional services offered.
  • Assist customers by effectively responding to or resolving customer service issues.
  • Maintain a professional appearance in both personal dress and office cleanliness.
  • Perform other customer-related duties to ensure our service exceeds customer expectations.
  • Process the Daily Business Report and other revenue reporting functions in an efficient and timely manner.
  • Perform other duties as assigned by management. (*May include office/lot cleaning as well as car washing/vacuuming responsibilities)

REQUIREMENTS:
  • 1-2 years of customer service experience
  • Ability to work in a fast-paced collaborative environment
  • 6+ months of sales experience
  • Require strong English communication skills, both verbal and written
  • Extremely high energy level
  • Available to work days, nights, weekends, and holidays
  • Passion for automobiles and working with the public
  • Great at multi-tasking
  • Attention to detail and organized
  • Pass background; inclusive of Pre-Employment Drug Test, SSN Validation, and Criminal Record
  • Clean driving record with no drug or alcohol related driving incidents in the last 5-7 years; No more than 1 serious moving violation in the last 3 years; No driving related suspensions or revocation of Driver License within a 5-7 year period. Will be subject to continuous Motor Vehicle Record (MVR) monitoring
  • Minimum 3 years of licensed driving history

Compensation:
  • $20-$22.50 plus Bonus
  • The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire and will be dependent on a wide range of factors, including but not limited to geographic location, skill set, experience, and education when applicable.

Communication
  • By applying to this posting, you are approving communication via text messages from Midway Car Rental throughout the application process. You have the right to opt out of communication via text messages by notifying Midway upon receipt of your first text message or by written email to Midway.

Company Benefits:
  • Paid Holidays, Vacations and Sick Days Off
  • Medical, Dental, and Vision insurances for full-time employees on the 1st month after 60 days of employment
  • 401(k) participation and Employee Stock Ownership Plan for employees after 6 months of employment

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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