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Car Rental Manager Jobs in Collierville, TN (NOW HIRING)

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Assistant Store Manager

Memphis, TN · On-site

... Rental Agent (i.e.car rental, RV rental, storage rental, apartment rental, etc.) Property ... Management, Retail Sales, Retail Sales Lead or Team Lead, Cashier/Sales, Sales Specialist, etc. If ...

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Car Rental Manager information

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How much do car rental manager jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for car rental manager in Collierville, TN is $16.83, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $19.57 per hour, depending on experience, location, and employer.

What is a car rental manager?

Car Rental Managers are professionals responsible for overseeing the daily operations of a car rental agency or branch. Their duties include managing staff, ensuring high levels of customer service, maintaining the rental fleet, and achieving sales targets. They also handle customer issues, coordinate vehicle maintenance, and implement company policies. Effective Car Rental Managers are organized, customer-focused, and skilled at problem-solving and leadership.

What are the key skills and qualifications needed to thrive as a car rental manager?

To thrive as a Car Rental Manager, you need expertise in customer service, sales management, and operations oversight, typically supported by a degree in business or hospitality management. Familiarity with rental management software, CRM systems, and point-of-sale tools is highly beneficial. Strong leadership, problem-solving, and interpersonal communication skills distinguish top performers in this role. These skills are crucial for ensuring smooth operations, maximizing revenue, and delivering exceptional customer experiences in a competitive market.

What are some common challenges a car rental manager faces, and how are they typically addressed?

Car Rental Managers often encounter challenges such as managing vehicle availability during peak seasons, handling customer complaints effectively, and maintaining fleet quality. To address these issues, they use reservation systems to optimize fleet usage, implement strong customer service protocols, and schedule regular vehicle maintenance. Additionally, they collaborate closely with their team and other departments, such as sales and maintenance, to ensure smooth operations and high customer satisfaction.

What is the difference between Car Rental Manager vs Car Rental Agent?

AspectCar Rental ManagerCar Rental Agent
Required CredentialsHigh school diploma; management experience; sometimes certifications in customer service or businessHigh school diploma; customer service skills; sometimes sales or hospitality experience
Work EnvironmentOffice setting, overseeing operations, managing staffFront desk, interacting with customers, processing rentals
Employer & Industry UsageRental agencies, fleet management companiesRental locations, car rental agencies
Common Search & ComparisonManagement roles, overseeing rental operationsCustomer service, rental processing

The main difference between a Car Rental Manager and a Car Rental Agent lies in their responsibilities and experience. The manager oversees operations, manages staff, and handles higher-level decisions, often requiring management experience and certifications. The agent primarily interacts with customers, processes rentals, and provides service at the rental counter. Both roles are essential in the car rental industry, but they differ in scope and level of responsibility.

How much do car rental managers make?

Car rental managers typically earn a median annual salary of around $45,000 to $60,000, depending on experience, location, and company size. They oversee daily operations, customer service, and fleet management, often requiring strong organizational and leadership skills.

What job categories do people searching Car Rental Manager jobs in Collierville, TN look for?

The top searched job categories for Car Rental Manager jobs in Collierville, TN are:

What cities near Collierville, TN are hiring for Car Rental Manager jobs?

Cities near Collierville, TN with the most Car Rental Manager job openings:

Car Rental Manager jobs near you
Infographic showing various Car Rental Manager job openings in Collierville, TN as of August 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $35,016 per year, or $16.8 per hour.

Customer Experience Representative - Memphis International Airport

Enterprise Holdings

Memphis, TN • On-site

$17.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Enterprise Holdings rating

7.2

Company rating: 7.2 out of 10

Based on 267 frontline employees who took The Breakroom Quiz

112th of 175 rated vehicle equipment hire

Job description

Overview

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work.  Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company. 

The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Customer Experience Representative (CXR).  The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers. This position also facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience. 

This position pays $17.50 / hour and is located at the Memphis International Airport: 2491 Winchester Road, Memphis, TN 38116.

We offer:

  • Paid time off
  • Employee rental car discounts
  • Retirement savings plan including 401k with matching profit sharing
  • Health Insurance
  • Life Insurance
  • Dental Insurance
  • Vision Insurance
  • Training and development

Available Schedules:

  • Sunday: 7:00am-4:00pm
  • Monday: 7:00am-4:00pm
  • Tuesday: 7:00am-4:00pm
  • Wednesday: OFF
  • Thursday: OFF
  • Friday: 7:00am-4:00pm
  • Saturday: 7:00am-4:00pm
  • Sunday: 7:00am-4:00pm
  • Monday: 7:00am-4:00pm
  • Tuesday: 7:00am-4:00pm
  • Wednesday: 7:00am-4:00pm
  • Thursday: OFF
  • Friday: OFF
  • Saturday: 7:00am-4:00pm
Responsibilities

We are hiring now for immediate openings.  Responsibilities include:

  • Meet and greet customers in a professional, friendly, and timely manner
  • Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services
  • Use Company approved sales and service techniques to determine customer needs and offer optional protection products, upgrades, fuel options and other additional equipment
  • Offer additional customer assistance by offering directions, maps, local area information, and appropriate service information
  • Answer incoming calls for reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, and other vendors
  • Place outgoing calls for callback management, and miscellaneous calls as assigned
  • Assist to assess condition of rental upon return
  • Notify Management of any known customer problems
  • Notify Management of any known vehicle problems and any required vehicle maintenance
  • Continuously build knowledge and skills, pursue on the job training and development opportunities and any company sponsored classroom training
  • Perform miscellaneous and backup duties job-related duties as assigned
  • Seek to improve job performance through self-assessment, skill development, training and goal setting
  • Maintain a regular and reliable level of attendance and punctuality
  • Perform miscellaneous job-related duties as assigned

Equal Opportunity Employer/Disability/Veterans

Qualifications
  • Must be at least 18 years of age
  • Must have a minimum of 1 year prior customer service experience in a fast-paced environment
  • Must be able to read, write, and speak English
  • Must have a valid driver’s license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
  • No drug or alcohol related conviction on driving record in the past 5 years
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
  • Apart from religious observation, must be able to work either of the posted schedules: Friday-Tuesday 7:00am-4:00pm or Saturday-Wednesday 7:00am-4:00pm

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