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Car Rental Manager Jobs in Charleston, IL (NOW HIRING)

Car Rental Manager information

See Charleston, IL salary details

$10

$17

$25

How much do car rental manager jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for car rental manager in Charleston, IL is $17.51, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.34 per hour, depending on experience, location, and employer.

What is a car rental manager?

Car Rental Managers are professionals responsible for overseeing the daily operations of a car rental agency or branch. Their duties include managing staff, ensuring high levels of customer service, maintaining the rental fleet, and achieving sales targets. They also handle customer issues, coordinate vehicle maintenance, and implement company policies. Effective Car Rental Managers are organized, customer-focused, and skilled at problem-solving and leadership.

What are the key skills and qualifications needed to thrive as a car rental manager?

To thrive as a Car Rental Manager, you need expertise in customer service, sales management, and operations oversight, typically supported by a degree in business or hospitality management. Familiarity with rental management software, CRM systems, and point-of-sale tools is highly beneficial. Strong leadership, problem-solving, and interpersonal communication skills distinguish top performers in this role. These skills are crucial for ensuring smooth operations, maximizing revenue, and delivering exceptional customer experiences in a competitive market.

What are some common challenges a car rental manager faces, and how are they typically addressed?

Car Rental Managers often encounter challenges such as managing vehicle availability during peak seasons, handling customer complaints effectively, and maintaining fleet quality. To address these issues, they use reservation systems to optimize fleet usage, implement strong customer service protocols, and schedule regular vehicle maintenance. Additionally, they collaborate closely with their team and other departments, such as sales and maintenance, to ensure smooth operations and high customer satisfaction.

What is the difference between Car Rental Manager vs Car Rental Agent?

AspectCar Rental ManagerCar Rental Agent
Required CredentialsHigh school diploma; management experience; sometimes certifications in customer service or businessHigh school diploma; customer service skills; sometimes sales or hospitality experience
Work EnvironmentOffice setting, overseeing operations, managing staffFront desk, interacting with customers, processing rentals
Employer & Industry UsageRental agencies, fleet management companiesRental locations, car rental agencies
Common Search & ComparisonManagement roles, overseeing rental operationsCustomer service, rental processing

The main difference between a Car Rental Manager and a Car Rental Agent lies in their responsibilities and experience. The manager oversees operations, manages staff, and handles higher-level decisions, often requiring management experience and certifications. The agent primarily interacts with customers, processes rentals, and provides service at the rental counter. Both roles are essential in the car rental industry, but they differ in scope and level of responsibility.

How much do car rental managers make?

Car rental managers typically earn a median annual salary of around $45,000 to $60,000, depending on experience, location, and company size. They oversee daily operations, customer service, and fleet management, often requiring strong organizational and leadership skills.

What cities near Charleston, IL are hiring for Car Rental Manager jobs?

Cities near Charleston, IL with the most Car Rental Manager job openings:

Infographic showing various Car Rental Manager job openings in Charleston, IL as of July 2026, with employment types broken down into 100% Part Time. Highlights an 100% In-person job distribution, with an average salary of $36,422 per year, or $17.5 per hour.

Sales Management Trainee- Mattoon, IL

Enterprise

Mattoon, IL

$49K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 hours ago


Enterprise rating

6.9

Company rating: 6.9 out of 10

Based on 464 frontline employees who took The Breakroom Quiz

127th of 178 rated vehicle equipment hire


Job description

Overview

Start your career with Enterprise Mobility! We’re hiring immediately for our respected Management Training Program.

Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning and an open end that’s full of opportunities. With training, development, mentoring, and a culture of promotion from within, you’ll always be progressing in your career.

This position is will be assisting at both our Mattoon and Effingham operations (62401, 61938)

We offer a robust Benefits Package including, but not limited to:

  • Competitive Compensation - The annual compensation for this position is $49,202.40 based on a 45-hour work week, which includes an hourly rate of $19.92/hour, plus overtime.
  • Paid Time Off , starting with 12 days off per year, jumps to 17 days after your 1 year anniversary
  • Health, Dental, Vision insurance ; Life Insurance; Prescription coverage
  • Employee discounts on car rentals, car purchases and much more!
  • 401(k) retirement plan with company match and profit sharing

Enterprise Mobility is a leading provider of mobility solutions, owning and operating the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands through its integrated global network of independent regional subsidiaries. Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more convenient for customers.

Privately held by the Taylor family of St. Louis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles and accounted for nearly $39 billion in revenue through a network of more than 9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories.

Responsibilities

We are now hiring for immediate openings in our Management Training program. As a MT, you’ll start learning our business from day one while based out of one of our neighborhood branches. You will be entrusted to serve as both the face of Enterprise to customers and partners and the behind-the-scenes operational expert. In our structured program, you will master the knowledge and skills you need to eventually run your own branch, cultivate new business and develop your team.

In our hands-on learning environment, you will receive the guidance, mentoring, and support you need to be successful. You will also get out into the community and establish the relationships essential to building your own business.

We’ll teach you how to excel at customer service, sales and marketing, finance, and operations. And you’ll learn what it means to always put our customers first. Ours is a culture of friendly competition, which is critical to growing our business — and your success.

Equal Opportunity Employer/Disability/Veterans

Qualifications

  • Must have a Bachelors degree, or be within 1 semester of graduating with a Bachelors. (Bachelors degree must be conferred in order to start)
  • Must be at least 18 years old.
  • Must have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years.
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
  • Must have a minimum of 6 months experience in two or more of the following:
  • Sales (commission sales or sales with set goals and/or bonus potential)
  • Customer service in a service industry (i.e. retail, restaurant, hospitality)
  • Management experience leading a team
  • Participation as an athlete on a professional, semi-professional or varsity team
  • Leadership role (professional, on campus, community involvement or military experience)

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