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Car Rental Manager Jobs in Tennessee (NOW HIRING)

Hertz

Manager Trainee

Franklin, TN · On-site

$19/hr

Hertz Local Edition is hiring a Manager Trainee to join our local rental branch team. In this hands ... Learn the rental car business through hands-on training in sales, customer service, operations ...

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Car Rental Manager information

See Tennessee salary details

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How much do car rental manager jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for car rental manager in Tennessee is $17.28, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $20.10 per hour, depending on experience, location, and employer.

What is a car rental manager?

Car Rental Managers are professionals responsible for overseeing the daily operations of a car rental agency or branch. Their duties include managing staff, ensuring high levels of customer service, maintaining the rental fleet, and achieving sales targets. They also handle customer issues, coordinate vehicle maintenance, and implement company policies. Effective Car Rental Managers are organized, customer-focused, and skilled at problem-solving and leadership.

What are the key skills and qualifications needed to thrive as a car rental manager?

To thrive as a Car Rental Manager, you need expertise in customer service, sales management, and operations oversight, typically supported by a degree in business or hospitality management. Familiarity with rental management software, CRM systems, and point-of-sale tools is highly beneficial. Strong leadership, problem-solving, and interpersonal communication skills distinguish top performers in this role. These skills are crucial for ensuring smooth operations, maximizing revenue, and delivering exceptional customer experiences in a competitive market.

What are some common challenges a car rental manager faces, and how are they typically addressed?

Car Rental Managers often encounter challenges such as managing vehicle availability during peak seasons, handling customer complaints effectively, and maintaining fleet quality. To address these issues, they use reservation systems to optimize fleet usage, implement strong customer service protocols, and schedule regular vehicle maintenance. Additionally, they collaborate closely with their team and other departments, such as sales and maintenance, to ensure smooth operations and high customer satisfaction.

What is the difference between Car Rental Manager vs Car Rental Agent?

AspectCar Rental ManagerCar Rental Agent
Required CredentialsHigh school diploma; management experience; sometimes certifications in customer service or businessHigh school diploma; customer service skills; sometimes sales or hospitality experience
Work EnvironmentOffice setting, overseeing operations, managing staffFront desk, interacting with customers, processing rentals
Employer & Industry UsageRental agencies, fleet management companiesRental locations, car rental agencies
Common Search & ComparisonManagement roles, overseeing rental operationsCustomer service, rental processing

The main difference between a Car Rental Manager and a Car Rental Agent lies in their responsibilities and experience. The manager oversees operations, manages staff, and handles higher-level decisions, often requiring management experience and certifications. The agent primarily interacts with customers, processes rentals, and provides service at the rental counter. Both roles are essential in the car rental industry, but they differ in scope and level of responsibility.

How much do car rental managers make?

Car rental managers typically earn a median annual salary of around $45,000 to $60,000, depending on experience, location, and company size. They oversee daily operations, customer service, and fleet management, often requiring strong organizational and leadership skills.

What are the most commonly searched types of Car Rental jobs in Tennessee?

The most popular types of Car Rental jobs in Tennessee are:

What are popular job titles related to Car Rental Manager jobs in Tennessee?

For Car Rental Manager jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Car Rental Manager jobs in Tennessee look for?

The top searched job categories for Car Rental Manager jobs in Tennessee are:

What cities in Tennessee are hiring for Car Rental Manager jobs?

Cities in Tennessee with the most Car Rental Manager job openings:

Car Rental Manager jobs near you
Infographic showing various Car Rental Manager job openings in Tennessee as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, and 3% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $35,937 per year, or $17.3 per hour.

Part Time Customer Assistance Representative - Nashville

Nashville, TN • On-site

Enterprise Holdings
Travel Arrangement Services • 10K+ employees
Learn more about Enterprise Holdingsexternal

$18/hr

Other

Retirement

Posted 9 days ago

Enterprise Holdings rating

7.1

Company rating: 7.1 out of 10

Based on 268 frontline employees who took The Breakroom Quiz

Job description

Customer Assistance Representative Sr (CAR Sr)

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.

The Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Assistance Representative Sr (CAR Sr). The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, through face-to-face interaction. The CAR Sr will gain knowledge through local training and hands-on experience to provide rental back-up, service customers and deliver administrative support in home city branches or airport locations.

Opening available at the following branch location:

  • 3500 Charlotte Ave, Nashville TN 37209

This is a part time position with a starting rate of $18.00 / hour based on a 25 hour workweek.

We offer a robust Benefits Package including, but not limited to:

  • Employee discount
  • Retirement savings plan
  • Training and development

Schedule:

  • Sunday: 12:00pm-3:00pm
  • Monday: 7:30am - 5:30pm
  • Tuesday: OFF
  • Wednesday: OFF
  • Thursday: OFF
  • Friday: 7:30am - 5:30pm
  • Saturday: 9:00am-12:00pm

Enterprise Mobility is a leading provider of mobility solutions, owning and operating the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands through its integrated global network of independent regional subsidiaries. Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more convenient for customers.

Privately held by the Taylor family of St. Louis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles and accounted for nearly $39 billion in revenue through a network of more than 9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories.

Responsibilities

We are hiring now for immediate openings. Responsibilities include:

  • Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors
  • Manage outgoing calls for callback management, A/Rs and miscellaneous calls as assigned
  • Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone
  • Meet and greet customers in a friendly and timely manner
  • Provide directions and general assistance
  • Assist to assess condition of rental upon return
  • Process returns, check-ins and exit kiosk transactions
  • Effectively market the company while picking up customers up and/or dropping off customer in a safe and courteous manner and assisting customers as needed
  • Understand and communicate rental terms and conditions, vehicle features and other services
  • May sell optional protection products, upgrades, fuel options and other additional equipment
  • Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance
  • Clean vehicle interior and exterior by hand or by operating washing equipment when needed
  • Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing
  • Perform miscellaneous and backup duties job-related duties as assigned

Equal Opportunity Employer/Disability/Veterans

Qualifications
  • Must be at least 18 years old
  • High school diploma or GED equivalent required
  • Some college preferred
  • Must have at least 1 year prior customer service retail or administrative support experience
  • Must have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
  • No drug or alcohol related conviction on driving record in the past 5 years
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
  • Apart from religious observation, must be able to work the following schedule(s): Sunday 12pm-3pm, Monday 7:30am-6pm, Friday 7:30am-6pm, & Saturday 9am-12pm

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