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This position supervises and directs single document processing departments within a branch. Assists the Title Manager in the timely and efficient flow of all necessary documents in accordance with applicable codes. Supervises and assists processing staff, monitors work, ensures completion and accuracy and assists customers and regulatory personnel by resolving various documentation problems
Responsibilities

• Supervises Title Center services and staff and handles all critical items in the absence of the Title Center Manager.
• Assist Title Center Manager in the timely and efficient flow of all necessary documents in accordance with applicable codes.
• Supervise and assist staff, monitor work, ensure completion and accuracy.
• Monitor productivity and efficiency - MOS /Title Tracker.
• Payroll.
• Title Center reports.
• Resolve employee issues.
• Assist Salvage Providers, Title Processors, and IAA branches with any DMV questions or processes.
• Organizes and leads groups doing large title projects such as unobtainable title bulk projects and old inventory at DMV.
• Processes all salvage and non-repairable reversals through coordination with DMV.
• Prepares and requests all DMV microfiche inquiries.
• Monitors and updates Vehicle Industry News memos from DMV.
• Trains new Title Specialists and DMV Processors.
• Monitors DMV inventory supplies and communicates with DMV Vendor/ DMV to gain additional secured forms.
• Develops working relationships with Salvage Providers and various DMV units.
• Reviews and completes applications for salvage certificates and non-repairable certificates received from IAA Title Specialists.
• Conduct regular meetings with all department personnel to communicate policies and procedures and review issues or opportunities.
• Other duties as assigned per business needs

Qualifications

• Excellent oral presentation and written communication skills essential
• Strong interpersonal and organizational skills a must
• The candidate must show a demonstrable history of tactful and positive dealings with all levels of personnel within an organization
• Typical Field Office Environment

About Us
IAA Holdings, LLC (IAA)
IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for commercial assets and vehicles. Leveraging leading-edge technology and focusing on innovation, IAA's unique platform facilitates the marketing and sale of total-loss, damaged and low-value vehicles. IAA serves a global buyer base - located throughout over 170 countries - and a full spectrum of sellers, including insurers, dealerships, fleet lease and rental car companies, and charitable organizations. Buyers have access to multiple digital bidding and buying channels, innovative vehicle merchandising, and efficient evaluation services, enhancing the overall purchasing experience. IAA offers sellers a comprehensive suite of services aimed at maximizing vehicle value, reducing administrative costs, shortening selling cycle time and delivering the highest economic returns.
RB Global full-time employees are offered medical, dental, vision, and basic life insurances. Employees are able to enroll in our company's 401k plan and RB Global will match 100% for the first 4% contributed. Employees will also receive 15 days of PTO each year.
About the Team
About the team - Corporate
As a global company, our corporate teams support billions of dollars in equipment sales every year.
In joining our corporate services teams, you will be ensuring the business runs smoothly in your respective verticals and supporting the overall business to achieve our core objectives.
Every day your work will make a difference in the way we run our business and in the way customers interact with us.