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Car Rental Assistant Jobs in Phoenix, AZ (NOW HIRING)

Hertz

Sales and Service Specialist

Mesa, AZ · On-site

$18/hr

Provide assistance creating a rental car reservation, processing rentals and providing clean and safe vehicles to our customers. * Assist customers with various post rental inquiries that involve the ...

Extra Space

Assistant Store Manager

Phoenix, AZ

$16.50 - $18/hr

As an Assistant Store Manager , you will have the opportunity to be part of a diverse team with an ... Rental Agent (i.e.car rental, RV rental, storage rental, apartment rental, etc.) Property ...

Extra Space

Assistant Store Manager

Scottsdale, AZ · On-site

$19/hr

$19.00 per hour The Assistant Store Manager plays a pivotal role in supporting the daily operations ... Rental Agent (i.e.car rental, RV rental, storage rental, apartment rental, etc.) Property ...

Extra Space

Assistant Store Manager

Scottsdale, AZ

$19/hr

$19.00 per hour The Assistant Store Manager plays a pivotal role in supporting the daily operations ... Rental Agent (i.e.car rental, RV rental, storage rental, apartment rental, etc.) Property ...

Extra Space

Assistant Store Manager

Scottsdale, AZ · On-site

$19/hr

$19.00 per hour The Assistant Store Manager plays a pivotal role in supporting the daily operations ... Rental Agent (i.e.car rental, RV rental, storage rental, apartment rental, etc.) Property ...

Extra Space

Assistant Store Manager

Scottsdale, AZ

$19/hr

$19.00 per hour The Assistant Store Manager plays a pivotal role in supporting the daily operations ... Rental Agent (i.e.car rental, RV rental, storage rental, apartment rental, etc.) Property ...

Extra Space

Assistant Store Manager

Scottsdale, AZ

The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more ... Rental Agent (i.e.car rental, RV rental, storage rental, apartment rental, etc.) Property ...

Extra Space

Assistant Store Manager

Mesa, AZ

$16.50 - $17/hr

The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more ... Rental Agent (i.e.car rental, RV rental, storage rental, apartment rental, etc.) Property ...

Extra Space

Assistant Store Manager

Scottsdale, AZ

$19/hr

$19.00 per hour The Assistant Store Manager plays a pivotal role in supporting the daily operations ... Rental Agent (i.e.car rental, RV rental, storage rental, apartment rental, etc.) Property ...

Extra Space

Assistant Store Manager

Surprise, AZ

$16.50 - $17/hr

The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more ... Rental Agent (i.e.car rental, RV rental, storage rental, apartment rental, etc.) Property ...

New

Extra Space

Assistant Store Manager

Gilbert, AZ · On-site

$17 - $17.50/hr

The Assistant Managers are accountable for building customer relationships through in-person and ... Rental Agent (i.e.car rental, RV rental, storage rental, apartment rental, etc.) Property ...

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All JobsCar Rental JobsCar Rental Assistant JobsCar Rental Assistant Jobs in Phoenix, AZ

Car Rental Assistant information

See Phoenix, AZ salary details

$8

$18

$28

How much do car rental assistant jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for car rental assistant in Phoenix, AZ is $18.81, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $21.01 per hour, depending on experience, location, and employer.

What is a car rental assistant?

Car Rental Assistants are professionals who help customers rent vehicles from a car rental agency. Their duties typically include processing rental agreements, inspecting vehicles for damage, answering customer questions, and handling payments. They also provide information about rental policies, insurance options, and vehicle features to ensure a smooth rental experience. Car Rental Assistants play a key role in delivering customer service and maintaining the efficiency of rental operations.

What is the difference between Car Rental Assistant vs Car Rental Agent?

AspectCar Rental AssistantCar Rental Agent
Required CredentialsHigh school diploma, customer service skillsHigh school diploma, customer service skills
Work EnvironmentRental offices, customer service countersRental offices, customer service counters
Employer & Industry UsageRental companies, travel agenciesRental companies, travel agencies
Common Search & ComparisonCustomer support, rental process assistanceRental transactions, vehicle check-in/out

While both roles involve assisting customers with vehicle rentals, a Car Rental Assistant primarily supports the rental process and customer inquiries, whereas a Car Rental Agent handles rental transactions and vehicle check-in/out. The roles often overlap in skills and work environment, but the Car Rental Agent typically has more direct involvement in the rental transaction process.

What are the key skills and qualifications needed to thrive as a car rental assistant, and why are they important?

To thrive as a Car Rental Assistant, you typically need customer service skills, basic administrative abilities, and a high school diploma or equivalent. Familiarity with rental management software, point-of-sale systems, and a valid driver's license are commonly required. Strong communication, problem-solving, and organizational skills help you deliver a positive customer experience and handle multiple tasks efficiently. These abilities are important to ensure customer satisfaction, smooth rental operations, and compliance with company policies.

How does a car rental assistant typically interact with customers and handle challenging situations?

As a Car Rental Assistant, you'll regularly interact with customers both in person and over the phone, assisting them with reservations, vehicle pick-ups, and returns. Handling challenging situations, such as last-minute changes, vehicle availability issues, or customer complaints, is a common part of the job. Effective communication, patience, and problem-solving skills are crucial, as you'll need to resolve conflicts professionally while ensuring customer satisfaction. You'll often collaborate with other team members to coordinate vehicle logistics and maintain smooth operations.
What are the most commonly searched types of Car Rental jobs in Phoenix, AZ? The most popular types of Car Rental jobs in Phoenix, AZ are:
What are popular job titles related to Car Rental Assistant jobs in Phoenix, AZ? For Car Rental Assistant jobs in Phoenix, AZ, the most frequently searched job titles are:
What job categories do people searching Car Rental Assistant jobs in Phoenix, AZ look for? The top searched job categories for Car Rental Assistant jobs in Phoenix, AZ are:
Car Rental Assistant jobs near you
Infographic showing various Car Rental Assistant job openings in Phoenix, AZ as of June 2026, with employment types broken down into 36% Full Time, 59% Part Time, and 5% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $39,128 per year, or $18.8 per hour.

Sales and Service Specialist

Hertz

Mesa, AZ • On-site

$18/hr

Full-time

Re-posted 28 days ago

Hertz rating

6.2

Company rating: 6.2 out of 10

Based on 196 frontline employees who took The Breakroom Quiz

141st of 171 rated vehicle equipment hire

Job description


The Sales and Service Specialist, TNC is an essential member of the Hertz Local Edition team. As a brand ambassador, the Mobility Specialist will be facilitating the fastest, easiest, and most valued rental car experience to Lyft and/or Uber drivers
  • Ensure optimal operational efficacies to provide customers the best rental car experience
  • Provide assistance creating a rental car reservation, processing rentals and providing clean and safe vehicles to our customers.
  • Assist customers with various post rental inquiries that involve the rental and billing process
  • Work in a fast-paced environment, while providing helpful customer service that enhances the customer's rental experience.
  • Answer phone inquiries about the Hertz/Lyft/Uber Rental Car Program, rental requirements, billing, rental car extensions, roadside assistance questions and more.
  • Effectively communicate the Hertz/Lyft/Uber Rental Car Program and Procedures.
  • Maximize revenue opportunities with customers by actively soliciting business after customer inquiry by overcoming customer objections.
  • Ensure vehicles are prepared for customer pick-up, including checking vehicles for damage, cleaning interior (windows, door jams, trunk, vacuum, etc.) and exterior (wash) of vehicle, filling gasoline tanks and checking fill levels of all fluids.

Professional Experience:
  • Ability to work in a fast-paced environment with a variety of tasks.
  • Ability to demonstrate professionalism, enthusiasm, and outstanding communication skills.
  • Previous customer service.
  • Strong time management and organizational skills are required
  • Computer literate and detailed orientated.
  • Must have a valid driver's license with an acceptable driving record

Wages: $18.00/hr.
Knowledge:
  • Customer service resolution practices
  • Excellent communication techniques
  • Sales Management/Coaching ability

Skills:
  • Demonstrate good written and oral communication skills.
  • Work in a fast-paced environment with a variety of tasks. Excellent organizational and time management skills.
  • Demonstrate professionalism and interpersonal skills.
  • Show a high level of ownership, accountability and initiative.
  • Proven experience of working well within a team.
  • Ability to work flexible shifts including weekends and holidays; and work overtime as required.
  • Willing to work outdoors during all weather conditions.
  • Assist with special administrative projects when needed.
  • Ability to stand for long periods of time.
  • Ability to communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply

About Us
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
US EEO STATEMENT
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran

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