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Car Rental Assistant Jobs in Chicago, IL (NOW HIRING)

Hertz

Manager Trainee

Palatine, IL · On-site

$37K/yr

Gain hands-on experience in fleet logistics and inventory control * Assist with store operations ... About Us The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in ...

New

Sixt

Fleet Support Adiministrator

Chicago, IL · On-site

$25.20/hr

You verify customer documents, check driver's license validity, and assist customers in selecting ... Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing ...

SIXT USA

Fleet Support Adiministrator

Chicago, IL

You verify customer documents, check driver's license validity, and assist customers in selecting ... Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing ...

SIXT

Fleet Support Adiministrator

Chicago, IL · On-site

$25.20/hr

You verify customer documents, check driver's license validity, and assist customers in selecting ... Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing ...

The Boyd Group

Customer Service Representative

Addison, IL · On-site

$15 - $20/hr

Confirms car rental information and updates CCC One with rental car usage information. * Manage ... Minimum: 1 year experience in a similar role such as administration assistant. * Preferred: 1 year ...

Indie Campers

Rental Operations Supervisor

Chicago, IL · On-site

$24/hr

... need; * Assist in training, supervising, and coaching your team; * Booking activities control ... You are a travel enthusiast with experience in Tourism, Hospitality, Retail or Rent-a-car being ...

Extra Space

Store Manager - 5329

Frankfort, IL · On-site

$18.25 - $20.25/hr

Assistant Store Manager, Key Holder or Key Carrier, Retail or Shift Supervisor, Sales Lead ... Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.) Property ...

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All JobsCar Rental JobsCar Rental Assistant JobsCar Rental Assistant Jobs in Chicago, IL

Car Rental Assistant information

See Chicago, IL salary details

$9

$19

$29

How much do car rental assistant jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for car rental assistant in Chicago, IL is $19.52, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $21.78 per hour, depending on experience, location, and employer.

What is a car rental assistant?

Car Rental Assistants are professionals who help customers rent vehicles from a car rental agency. Their duties typically include processing rental agreements, inspecting vehicles for damage, answering customer questions, and handling payments. They also provide information about rental policies, insurance options, and vehicle features to ensure a smooth rental experience. Car Rental Assistants play a key role in delivering customer service and maintaining the efficiency of rental operations.

What is the difference between Car Rental Assistant vs Car Rental Agent?

AspectCar Rental AssistantCar Rental Agent
Required CredentialsHigh school diploma, customer service skillsHigh school diploma, customer service skills
Work EnvironmentRental offices, customer service countersRental offices, customer service counters
Employer & Industry UsageRental companies, travel agenciesRental companies, travel agencies
Common Search & ComparisonCustomer support, rental process assistanceRental transactions, vehicle check-in/out

While both roles involve assisting customers with vehicle rentals, a Car Rental Assistant primarily supports the rental process and customer inquiries, whereas a Car Rental Agent handles rental transactions and vehicle check-in/out. The roles often overlap in skills and work environment, but the Car Rental Agent typically has more direct involvement in the rental transaction process.

What are the key skills and qualifications needed to thrive as a car rental assistant, and why are they important?

To thrive as a Car Rental Assistant, you typically need customer service skills, basic administrative abilities, and a high school diploma or equivalent. Familiarity with rental management software, point-of-sale systems, and a valid driver's license are commonly required. Strong communication, problem-solving, and organizational skills help you deliver a positive customer experience and handle multiple tasks efficiently. These abilities are important to ensure customer satisfaction, smooth rental operations, and compliance with company policies.

How does a car rental assistant typically interact with customers and handle challenging situations?

As a Car Rental Assistant, you'll regularly interact with customers both in person and over the phone, assisting them with reservations, vehicle pick-ups, and returns. Handling challenging situations, such as last-minute changes, vehicle availability issues, or customer complaints, is a common part of the job. Effective communication, patience, and problem-solving skills are crucial, as you'll need to resolve conflicts professionally while ensuring customer satisfaction. You'll often collaborate with other team members to coordinate vehicle logistics and maintain smooth operations.
What are the most commonly searched types of Car Rental jobs in Chicago, IL? The most popular types of Car Rental jobs in Chicago, IL are:
What are popular job titles related to Car Rental Assistant jobs in Chicago, IL? For Car Rental Assistant jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Car Rental Assistant jobs in Chicago, IL look for? The top searched job categories for Car Rental Assistant jobs in Chicago, IL are:
Car Rental Assistant jobs near you

Manager Trainee

Hertz

Palatine, IL • On-site

$37K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

New

Hertz rating

6.2

Company rating: 6.2 out of 10

Based on 196 frontline employees who took The Breakroom Quiz

141st of 171 rated vehicle equipment hire

Job description


A Day in the Life:
Hertz Local Edition (HLE) is focused on delivering flexible, local rental solutions to a wide range of customers outside of our airport hubs. Our team is built on leadership, service, and operational excellence. If you're ready to take charge and grow your career in a fast-paced environment, you've cruised to the right spot.
We're hiring a Manager Trainee to support location performance, develop leadership skills, and prepare for promotion to Branch Manager in as little as 12-18 months. This role is ideal for someone who thrives in a fast-paced environment and is eager to learn all aspects of our business.
The starting wage for this position is $37,440.00 per year or $18.00 per hour
What You'll Do:
  • Sales & Customer Service
    • Support achievement of location sales goals
    • Deliver excellent customer experience to contribute to high customer service scores
    • Learn and apply sales techniques and CRM best practices
  • Operations & Fleet Management
    • Gain hands-on experience in fleet logistics and inventory control
    • Assist with store operations and compliance
  • Vehicle and Facility Care
    • Support team with miscellaneous task including but not limited to cleaning and preparing vehicles for customers, lot management, and customer service assistance
  • Finance & Administration
    • Learn finance processes and support deal completion
    • Understand reporting, documentation, and business metrics
  • Leadership Development
    • Shadow and support management in daily operations
    • Build skills in team leadership, scheduling, and performance coaching
    • Prepare for future leadership roles through structured training
    • Learn how role contributes to/impacts the overall financial wellbeing of the company

What We're Looking For:
  • Must be 20 years of age or older
  • High School Diploma or equivalent required
  • Valid driver's license
  • Strong computer and multitasking skills
  • Excellent written and verbal communication
  • Self-motivated, adaptable, and eager to grow
  • Exceptional time management skills
  • Flexible scheduling including nights, weekends, and holidays as needed
  • Ability to thrive in a fast-paced environment
  • Presentable attire
  • Experience working in a professional environment

What You'll Get:
  • Competitive pay
  • Discount on Hertz Rentals
  • Paid Time Off
  • Medical, Dental & Vision plan options
  • Retirement programs, including 401(k) employer matching
  • Paid Parental Leave & Adoption Assistance
  • Employee Assistance Program for employees & family
  • Educational Reimbursement & Discounts
  • Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
  • Perks & Discounts - Theme Park Tickets, Gym Discounts & more

About Us
We put Safety First, no compromises, because protecting our people and communities drives every choice we make. We Do the Right Thing, showing integrity and respect in every interaction. We encourage open dialogue and Debate With Respect, knowing diverse perspectives make us stronger; once a decision is made, we move forward together with conviction. We Own It, act like owners, and Drive Results with accountability, innovation, and continuous improvement. Here, you'll join a team that moves with purpose, collaborates with trust, and is committed to excellence in everything we do.
About Us
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
US EEO STATEMENT
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran

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