ZipRecruiter

Log In

1

Car Rental Assistant Jobs in Ohio (NOW HIRING)

Hertz

Private Aviation Specialist

Cleveland, OH · On-site

$22/hr

... rental transportation planning. Private Aviation Specialists will assist fractional partners, FBO ... Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North ...

Fleet Response

Call Center Representative

Hudson, OH · On-site

$14.50 - $18.25/hr

Talks with clients/drivers by phone to assist them with obtaining a rental vehicle, reporting of an ... Contacts rental car companies to arrange for a rental car and confirms reservations. * Ensure ...

Extra Space

Assistant Store Manager

Columbus, OH · On-site

$16.50 - $16.85/hr

The Assistant Managers are accountable for building customer relationships through in-person and ... Rental Agent (i.e.car rental, RV rental, storage rental, apartment rental, etc.) Property ...

Extra Space

Assistant Store Manager

Columbus, OH · On-site

The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more ... Rental Agent (i.e.car rental, RV rental, storage rental, apartment rental, etc.) Property ...

Extra Space

Assistant Store Manager

Eastlake, OH · On-site

The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more ... Rental Agent (i.e.car rental, RV rental, storage rental, apartment rental, etc.) Property ...

Extra Space

Assistant Store Manager

Columbus, OH · On-site

The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more ... Rental Agent (i.e.car rental, RV rental, storage rental, apartment rental, etc.) Property ...

Extra Space

Assistant Store Manager

Columbus, OH · On-site

The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more ... Rental Agent (i.e.car rental, RV rental, storage rental, apartment rental, etc.) Property ...

Extra Space

Assistant Store Manager

Bedford, OH · On-site

$16.50 - $17.50/hr

The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more ... Rental Agent (i.e.car rental, RV rental, storage rental, apartment rental, etc.) Property ...

Extra Space Storage, Inc.

Assistant Store Manager

OH · On-site

The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more ... Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.) Property ...

Extra Space

Assistant Store Manager

Euclid, OH · On-site

The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more ... Rental Agent (i.e.car rental, RV rental, storage rental, apartment rental, etc.) Property ...

previous page

Showing results 41-60

All JobsCar Rental JobsCar Rental Assistant JobsCar Rental Assistant Jobs in Ohio

Car Rental Assistant information

What is a car rental assistant?

Car Rental Assistants are professionals who help customers rent vehicles from a car rental agency. Their duties typically include processing rental agreements, inspecting vehicles for damage, answering customer questions, and handling payments. They also provide information about rental policies, insurance options, and vehicle features to ensure a smooth rental experience. Car Rental Assistants play a key role in delivering customer service and maintaining the efficiency of rental operations.

What is the difference between Car Rental Assistant vs Car Rental Agent?

AspectCar Rental AssistantCar Rental Agent
Required CredentialsHigh school diploma, customer service skillsHigh school diploma, customer service skills
Work EnvironmentRental offices, customer service countersRental offices, customer service counters
Employer & Industry UsageRental companies, travel agenciesRental companies, travel agencies
Common Search & ComparisonCustomer support, rental process assistanceRental transactions, vehicle check-in/out

While both roles involve assisting customers with vehicle rentals, a Car Rental Assistant primarily supports the rental process and customer inquiries, whereas a Car Rental Agent handles rental transactions and vehicle check-in/out. The roles often overlap in skills and work environment, but the Car Rental Agent typically has more direct involvement in the rental transaction process.

What are the key skills and qualifications needed to thrive as a car rental assistant, and why are they important?

To thrive as a Car Rental Assistant, you typically need customer service skills, basic administrative abilities, and a high school diploma or equivalent. Familiarity with rental management software, point-of-sale systems, and a valid driver's license are commonly required. Strong communication, problem-solving, and organizational skills help you deliver a positive customer experience and handle multiple tasks efficiently. These abilities are important to ensure customer satisfaction, smooth rental operations, and compliance with company policies.

How does a car rental assistant typically interact with customers and handle challenging situations?

As a Car Rental Assistant, you'll regularly interact with customers both in person and over the phone, assisting them with reservations, vehicle pick-ups, and returns. Handling challenging situations, such as last-minute changes, vehicle availability issues, or customer complaints, is a common part of the job. Effective communication, patience, and problem-solving skills are crucial, as you'll need to resolve conflicts professionally while ensuring customer satisfaction. You'll often collaborate with other team members to coordinate vehicle logistics and maintain smooth operations.

What are the most commonly searched types of Car Rental jobs in Ohio?

The most popular types of Car Rental jobs in Ohio are:

What are popular job titles related to Car Rental Assistant jobs in Ohio?

For Car Rental Assistant jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Car Rental Assistant jobs in Ohio look for?

The top searched job categories for Car Rental Assistant jobs in Ohio are:

What cities in Ohio are hiring for Car Rental Assistant jobs?

Cities in Ohio with the most Car Rental Assistant job openings:

Car Rental Assistant jobs near you

Customer Service Return Agent - Columbus John Glenn Airport

Enterprise Holdings

Columbus, OH

$15/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Enterprise Holdings rating

7.2

Company rating: 7.2 out of 10

Based on 267 frontline employees who took The Breakroom Quiz

111th of 173 rated vehicle equipment hire

Job description

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company. 

The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Return Agent. The Return Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position. Assist all customers with the rental return process. Create and maintain a friendly, efficient environment for all customers. Assist in making all transactions quick and efficient.

The starting pay for this position is $15.00 / hour. 

This position is located at the Columbus John Glennon International Airport (CMH) - 4106 International Gateway Columbus, OH 43219.

We offer:

  • Paid time off
  • Employee rental car discounts
  • Retirement savings plan including 401k with matching profit sharing
  • Health Insurance
  • Life Insurance
  • Dental Insurance
  • Vision Insurance
  • Training and development

The schedule available is: 

  • Monday - 11:00am to 7:30pm 
  • Tuesday - 11:00am to 7:30pm
  • Wednesday - OFF
  • Thursday - OFF
  • Friday - 11:00am to 7:30pm
  • Saturday - 11:00am to 7:30pm
  • Sunday - 11:00am to 7:30pm

We are hiring now for immediate openings.  Responsibilities include:

  • Greet all customers using prescribed, appropriate dialogue as they arrive on the lot
  • Remind customer to check for personal belongings
  • Identify any items found in the vehicle with a unit number, date, time and turn into lost and found
  • Advise and review rental charges; and provide an accurate receipt to the customer
  • Provide information in a professional and courteous manner regarding transportation to the airport terminal
  • Thank customers using the prescribed dialogue
  • Inquire about service, satisfaction and document dissatisfaction
  • Discreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report
  • Use of proper statement to determine if vehicle is being returned with full tank of gas
  • Complete a service alert for any mechanical and or body damage communicated by the customers.
  • Identify vehicles, which are on system hold for turnback, time or mileage, recall, or any other special lock and verify their movement to the proper lot location
  • Identify and tag vehicles that have been flagged for grounding or preventative maintenance and verify their movement to the proper lot location
  • Keep lot organized for ease of access and traffic flow
  • Seek to improve job performance through self-assessment, skill development, training and goal setting
  • Maintain a regular and reliable level of attendance and punctuality
  • Perform miscellaneous job-related duties as assigned

Equal Opportunity Employer/Disability/Veterans


  • Must be at least 18 years old
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
  • High School Diploma or G.E.D. required
  • Must have a minimum of 1 year prior customer service retail or administrative support experience
  • Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years
  • No drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI)  

What Enterprise Holdings employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply