Do you want to work outside on the water? Our Captain'sClub is located at the marina of our lakefront resort, overlooking surroundingmountains of Whitefish Lake. All employees receive perks of $50 rooms at any ofour properties, and discount rates at our spa, restaurant, and retail.
The Lodge at Whitefish Lake, an Averill HospitalityResort, is Montana's premier lakefront, leisure and outdoor activitydestination. The Lodge is a 4-star hotel located only 5 minutes from downtownWhitefish and 10 minutes from Whitefish Ski Resort. Our customer experiencefocuses on authentic Montana hospitality that creates lasting memories. TheHotel is one of several family-owned businesses under Averill Hospitality.
The Lodge at Whitefish Lake, one of Montana's AAAFour Diamond resorts, is seeking a
Dock Attendant to join our teamat
$18 Hourly.
PRINCIPLE RESPONSIBILITIES AND POSITION PURPOSE:
The Captains Club is a private boat club operated out of the Marina at theLodge at Whitefish Lake. Our members gain access to a fleet of high-end boats,without the hassle and cost of typical boat ownership while enjoyingconcierge-style service from our dedicated crew.
As we head into the 2026 season, Captains Club continues togrow and evolve. We are looking for a crew that is excited to serve our membersand help deliver the exceptional, luxury boating experience that defines TheCaptains Club.
Our ideal candidate is passionate about providingexceptional customer service, building relationships with our members, andhaving an eye for detail to ensure five-star service. Dock attendants willfacilitate member outings, efficiently communicate with members and otherstaff, and act as an advocate for The Captains Club.
MAIN DUTIES AND RESPONSIBILITIES:
- Maintain a professional image.
- Provide exceptional customer service.
- Maintain excellent knowledge of the club, its offerings, and the ability to recommend and guide guests in safe boating practices.
- Must be comfortable learning new computer software to track members' reservations, requests, and boat usage.
- Perform all opening, side work, and closing duties accurately and completely.
- Maintain a clean workspace.
- Must be comfortable around boats and willing to obtain knowledge of safe boating operation as well as in-depth understanding of how to operate our fleet.
DAILY TASKS:
- Set up Captains Club stand.
- Review "Todays Reservations" within reservation software.
- Detail and prepare boats for "Todays Reservations."
- Conduct thorough boat inspections and safety equipment inspections.
- Prepare all requested food and beverage items before members' arrival and have it stocked on the boat.
- Check members in and out for their reservation within reservation software.
- Track and manage damage or incidents as they arise.
- Assist members in boarding boats and departing from dock.
- Provide safety speech and operational review of boats for each outing.
- Assist members in returning to dock and deboarding boats.
- Be available to act as a concierge for our members and willing to go above and beyond to create unique experiences.
- Fuel boats and details after each outing.
- Communicate with members on boat availability.
- Promote and enforce all club rules and regulations.
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITY
- Must be organized and detail oriented
- Must be punctual and arrive at work on time and in accordance with posted schedule
- Ability to move around the docks and get in and out of boats for cleaning and maintenance
- Follow and respond to management instruction and direction
- Desire to provide exceptional member experience and have an eye for detail regarding boat cleanliness and maintenance
- Be willing and able to operate a boat in, and around, crowded dock areas
- Experience or knowledge of boating, safe practices, and boat operation is desired
PHYSICALACTIVITY:
- Sitting: Occasional
- Walking/climbing stairs: Constant
- Crouching/Bending: Constant
- Lifting/Carrying (20-30lbs): Frequent
- Pushing/Pulling: Frequent
- Talking: Constant
- Climbing in and out of boats: Constant
- Hearing: Constant
The physical demands described are representative of thosethat must be met by an employee to successfully perform essential functions ofthis job. Reasonable accommodation may be made to enable individuals withdisabilities to perform the essential functions.
QUALIFICATIONS:
Education:
โข Highschool Diploma, or GED/vocational training,or job-related experience
Experience / Licenses or certificates:
- Must have experience maneuvering and docking boats
- Have knowledge of safe boating practices and understand operation of boats to the extent you can teach members how to operate a vessel
- Must have a valid driver's license
Averill Hospitality provides equal employmentopportunities to all employees and applicants for employment andprohibits discrimination and harassment of any type without regard to race,color, religion, age, sex, national origin, disability status, genetics,protected veteran status, sexual orientation, gender identity or expression, orany other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions ofemployment, including recruiting, hiring, placement, promotion, termination,layoff, recall, transfer, leaves of absence, compensation, and training.
The Lodge at Whitefish Lake, part of Averill Hospitality,offers full time, year-round employment, competitive compensation, and a fullbenefits package including paid holidays, paid time off, insurance, 401(k)match, and company discounts at Averill Hospitality properties. Work in an amazing destination town surrounded bybreathtaking mountains and spectacular lakes filled with year-round adventure! Enjoyworld class mountain biking, hiking, fishing, ziplining, horseback riding,river rafting, water sports, Glacier National Park, and more.