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Capital One Remote Customer Service Jobs in Payson, UT

Caselle

Payroll / Payroll Client Services/CSR

Provo, UT · On-site +1

$56K - $58K/yr

A few things that will help you succeed in this role: * 1-3 years of experience in customer service ... flexible hybrid or remote work options. Most importantly, you'll be part of an innovative ...

HMG Careers

Remote Sales and Service Advisor

Lindon, UT · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Insurance license required or willingness to obtain one * Basic computer skills * Must reside in ...

HMG Careers

Remote Sales and Service Advisor

Genola, UT · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Insurance license required or willingness to obtain one * Basic computer skills * Must reside in ...

HMG Careers

Remote Sales and Service Advisor

Elberta, UT · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Insurance license required or willingness to obtain one * Basic computer skills * Must reside in ...

HMG Careers

Sales and Service Agent Remote

Provo, UT · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Insurance license required or willingness to obtain one * Basic computer skills * Must reside in ...

HMG Careers

Sales and Service Agent Remote

Payson, UT · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Insurance license required or willingness to obtain one * Basic computer skills * Must reside in ...

HMG Careers

Remote Sales and Service Agent

Provo, UT · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Insurance license required or willingness to obtain one * Basic computer skills * Must reside in ...

HMG Careers

Sales and Service Agent Remote

Vineyard, UT · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Insurance license required or willingness to obtain one * Basic computer skills * Must reside in ...

HMG Careers

Remote Sales and Service Agent

Sundance, UT · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Insurance license required or willingness to obtain one * Basic computer skills * Must reside in ...

HMG Careers

Sales and Service Agent Remote

Elk Ridge, UT · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Insurance license required or willingness to obtain one * Basic computer skills * Must reside in ...

HMG Careers

Sales and Service Agent Remote

Salem, UT · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Insurance license required or willingness to obtain one * Basic computer skills * Must reside in ...

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Capital One Remote Customer Service information

See Payson, UT salary details

$8

$17

$24

How much do capital one remote customer service jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for capital one remote customer service in Payson, UT is $17.03, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $18.94 per hour, depending on experience, location, and employer.

What is a Capital One remote customer service representative?

Capital One Remote Customer Service jobs are positions where employees assist customers with their banking needs, account information, and problem resolution while working from home. These roles typically involve answering phone calls, responding to emails or chats, and providing support for various Capital One products and services. Remote customer service representatives are trained to handle customer inquiries, troubleshoot issues, and deliver a positive customer experience, all while utilizing secure technology from their home office.

What are the key skills and qualifications needed to thrive as a Capital One remote customer service representative?

To thrive as a Capital One Remote Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, secure phone systems, and online chat platforms is often required. Exceptional active listening, patience, and adaptability help you stand out when addressing diverse customer needs remotely. These skills and qualities ensure efficient issue resolution, customer satisfaction, and a positive brand image in a virtual environment.

How does Capital One support remote customer service associates in staying connected and collaborative with their team?

At Capital One, remote customer service associates are supported through a variety of digital tools and regular virtual meetings to foster collaboration and team cohesion. Associates typically participate in daily or weekly check-ins with supervisors, team huddles, and peer-to-peer messaging platforms to share updates and best practices. There are also ongoing training sessions and access to resources that help team members stay informed and engaged. This structure enables associates to effectively communicate, solve problems together, and maintain a strong connection to their team, even while working from home.

What is the difference between Capital One Remote Customer Service vs Capital One Remote Banking Associate?

AspectCapital One Remote Customer ServiceCapital One Remote Banking Associate
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; banking or financial experience preferred
Work EnvironmentRemote, customer support calls and chatsRemote, handling banking transactions and customer inquiries
Employer & Industry UsageBoth roles are employed by Capital One in the banking and financial services industry

While both roles are remote positions within Capital One, the Customer Service role focuses on assisting customers with general inquiries and support, whereas the Banking Associate handles banking transactions and more specialized financial services. Understanding these differences can help candidates choose the position that best fits their skills and career goals.

How do I apply for a remote job at Capital One Customer Service?

To apply for a remote customer service role at Capital One, visit the company's careers website and search for remote customer service positions. Submit an online application, ensuring your resume highlights relevant communication and problem-solving skills, and complete any required assessments or interviews as part of the process.

What are popular job titles related to Capital One Remote Customer Service jobs in Payson, UT?

For Capital One Remote Customer Service jobs in Payson, UT, the most frequently searched job titles are:

What job categories do people searching Capital One Remote Customer Service jobs in Payson, UT look for?

The top searched job categories for Capital One Remote Customer Service jobs in Payson, UT are:

What cities near Payson, UT are hiring for Capital One Remote Customer Service jobs?

Cities near Payson, UT with the most Capital One Remote Customer Service job openings:

Capital One Remote Customer Service jobs near you
Infographic showing various Capital One Remote Customer Service job openings in Payson, UT as of August 2026, with employment types broken down into 68% Full Time, 21% Part Time, and 11% Temporary. Highlights an 100% Remote job distribution, with an average salary of $35,414 per year, or $17 per hour.

Customer Service Manager

Romex Pest Control

Pleasant Grove, UT • Remote

$60K - $70K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago

Job description

CUSTOMER SERVICE MANAGER

At Romex, exceptional customer care is at the heart of everything we do and that starts with the people who lead our Customer Service team. We're looking for a Customer Service Manager who's ready to guide a talented CSR team, sharpen their performance, and build a service experience customers genuinely trust.

This is more than a management role; it's a chance to shape how a growing pest control company shows up for its customers every single day. You'll coach and develop your team, drive the KPIs and quality standards that keep operations running at their best, and act as the connective tissue between Customer Service, Sales, and our technicians in the field. You'll have real influence on department strategy, real autonomy to build the team culture you want to see, and real support to bring both your in-office and remote CSRs together as one team.

If you're looking for a role where your leadership is seen, your ideas are heard, and your impact is measurable, Romex is where you build that career.
COMPENSATION amp; BENEFITS
  • Base Salary: $60,000 – $70,000 (DOE)
  • Performance bonus opportunities
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • 401(k) with generous company match
  • Employee Stock Purchase Program

KEY RESPONSIBILITIES
Team Leadership amp; Culture
  • Support and lead the CSR team in day-to-day operations, serving as a reliable point of guidance and support
  • Conduct regular one-on-one meetings with team members to provide constructive feedback and encourage ongoing professional growth
  • Foster a positive, inclusive team environment through recognition programs, friendly competitions, and consistent communication
  • Ensure remote team members feel connected, supported, and included as valued members of the team
Performance amp; Quality Management
  • Monitor weekly performance metrics, including call volume, missed calls, alerts, and availability
  • Partner with team members to set individual goals and support them in achieving performance benchmarks
  • Conduct regular quality checks on calls, alerts, and scheduling accuracy to uphold high service standards
  • Deliver constructive feedback and coordinate retraining as needed to maintain consistent service quality
Development amp; Collaboration
  • Onboard and train new hires, and develop clear, useful guides and resources for the CSR team
  • Provide ongoing learning opportunities and coaching to support continuous improvement across the team
  • Communicate proactively and effectively with departments such as Sales and Technicians to ensure alignment on service delivery and timely issue resolution
Strategy amp; Customer Escalations
  • Collaborate with upper management to align on department goals and objectives
  • Meet regularly with the team lead to provide guidance, share updates, and ensure overall departmental success
  • Handle escalated customer concerns with professionalism, empathy, and efficiency, ensuring timely resolution and customer satisfaction
QUALIFICATIONS
  • 2+ years of leadership experience
  • Pest control industry knowledge
  • FieldRoutes CRM proficiency (Required)
  • Proven track record of meeting or exceeding department objectives
  • Excellent communication, leadership, and problem-solving skills
WHY JOIN US?
  • Lead and develop a CSR team, with the autonomy to shape coaching, training, and quality standards your way
  • Work alongside supportive upper management that values your input on department goals and strategy
  • See the direct impact of your leadership on customer satisfaction, team performance, and company growth
  • Grow your career in a stable, expanding industry with clear room for advancement as Romex scales

Apply