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Capital One Remote Customer Service Jobs in Baton Rouge, LA

AO Globe Life

Remote Benefits Consultant

Baton Rouge, LA · On-site +1

$90K - $119K/yr

Position Overview AO Globe Life is seeking a Remote Benefits Consultant to help individuals and ... Strong customer-service and relationship-building ability * Detail-oriented and organized

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All JobsCapital One Customer Service JobsCapital One Remote Customer Service JobsCapital One Remote Customer Service Jobs in Baton Rouge, LA

Capital One Remote Customer Service information

See Baton Rouge, LA salary details

$9

$18

$25

How much do capital one remote customer service jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for capital one remote customer service in Baton Rouge, LA is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $20.10 per hour, depending on experience, location, and employer.

What is a Capital One remote customer service representative?

Capital One Remote Customer Service jobs are positions where employees assist customers with their banking needs, account information, and problem resolution while working from home. These roles typically involve answering phone calls, responding to emails or chats, and providing support for various Capital One products and services. Remote customer service representatives are trained to handle customer inquiries, troubleshoot issues, and deliver a positive customer experience, all while utilizing secure technology from their home office.

What are the key skills and qualifications needed to thrive as a Capital One remote customer service representative?

To thrive as a Capital One Remote Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, secure phone systems, and online chat platforms is often required. Exceptional active listening, patience, and adaptability help you stand out when addressing diverse customer needs remotely. These skills and qualities ensure efficient issue resolution, customer satisfaction, and a positive brand image in a virtual environment.

How does Capital One support remote customer service associates in staying connected and collaborative with their team?

At Capital One, remote customer service associates are supported through a variety of digital tools and regular virtual meetings to foster collaboration and team cohesion. Associates typically participate in daily or weekly check-ins with supervisors, team huddles, and peer-to-peer messaging platforms to share updates and best practices. There are also ongoing training sessions and access to resources that help team members stay informed and engaged. This structure enables associates to effectively communicate, solve problems together, and maintain a strong connection to their team, even while working from home.

What is the difference between Capital One Remote Customer Service vs Capital One Remote Banking Associate?

AspectCapital One Remote Customer ServiceCapital One Remote Banking Associate
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; banking or financial experience preferred
Work EnvironmentRemote, customer support calls and chatsRemote, handling banking transactions and customer inquiries
Employer & Industry UsageBoth roles are employed by Capital One in the banking and financial services industry

While both roles are remote positions within Capital One, the Customer Service role focuses on assisting customers with general inquiries and support, whereas the Banking Associate handles banking transactions and more specialized financial services. Understanding these differences can help candidates choose the position that best fits their skills and career goals.

How do I apply for a remote job at Capital One Customer Service?

To apply for a remote customer service role at Capital One, visit the company's careers website and search for remote customer service positions. Submit an online application, ensuring your resume highlights relevant communication and problem-solving skills, and complete any required assessments or interviews as part of the process.

What are popular job titles related to Capital One Remote Customer Service jobs in Baton Rouge, LA?

For Capital One Remote Customer Service jobs in Baton Rouge, LA, the most frequently searched job titles are:

What job categories do people searching Capital One Remote Customer Service jobs in Baton Rouge, LA look for?

The top searched job categories for Capital One Remote Customer Service jobs in Baton Rouge, LA are:

What cities near Baton Rouge, LA are hiring for Capital One Remote Customer Service jobs?

Cities near Baton Rouge, LA with the most Capital One Remote Customer Service job openings:

Capital One Remote Customer Service jobs near you
Infographic showing various Capital One Remote Customer Service job openings in Baton Rouge, LA as of August 2026, with employment types broken down into 83% Full Time, 9% Part Time, 2% Temporary, and 6% Contract. Highlights an 100% Remote job distribution, with an average salary of $37,543 per year, or $18 per hour.

Junior Inside Sales Representative

Five Star Solutions

Baton Rouge, LA • Remote

$17/hr

Full-time

Re-posted 17 days ago

Job description

Join a fast-paced, high-growth INC 5000 company where you’ll connect directly with business owners and introduce them to our financial products. In this role, you’ll engage with past clients to understand their current capital needs, gather required documentation, and prepare qualified opportunities for Senior Sales Representatives to close. This is an ideal position for motivated sales professionals who thrive in a high-volume, results-driven environment.
 
This is a remote position for those that reside in = AL, FL, GA, ID, IA, IN, KS, LA, MI, MS, MO, NE, NV, NC, ND, OH, OK, PA, SC, SD, TX, TN, UT, VA, WV, WI, WY
Essential Functions
  • Conduct high-volume outreach (120–200 calls per day) to prior customers seeking additional capital
  • Communicate via phone, email, and text to assist past clients with new financing applications
  • Identify client needs and align them with appropriate product offerings
  • Re-engage previous customers to understand their experience and generate repeat business
  • Maintain accurate and up-to-date lead statuses within the CRM system
  • Demonstrate resourcefulness and creativity in problem-solving and task completion
  • Collaborate with Senior Sales Representatives by transferring qualified prospects for closing
Required Education and Experience
  • 1–3 years of sales experience with a proven track record of meeting or exceeding quotas
  • Strong relationship-building skills with the ability to quickly establish rapport with business owners
  • Excellent analytical and problem-solving abilities
  • Highly process-oriented with strong organizational skills
  • Exceptional communication and interpersonal skills
Starting pay - $17/hr plus shift differential(extra $1/hr nights & wkds) + Incentives
Working hours - 8:00am-5:00pm (CST) ; Work Days - M-F 
Paid Training - typically 1 week in length from 8:00am-5:00pm Mon-Fri (CST)
Status - Full Time 40 hours, Benefit eligible 1st of month after 60 days 
Five Star Solutions values diversity and is committed to cultivating a professional, diverse workforce by hiring the best people available and providing the best service possible to our customers. Five Star is an EOE/Veterans/Disabled/LGBT employer and participates in the E-verify program.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.