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Capital One Remote Customer Service Jobs in Nebraska

Liveops

Remote Spanish Bilingual Customer Service

Omaha, NE · Remote

$14.75 - $18.75/hr

At least 1 year of phone-based customer support experience * Computer skills, including navigating ... Patience and empathy * Ability to provide services pursuant to your contract independently ...

Mutual of Omaha

Dental Customer Service Rep

Omaha, NE · Remote

$20 - $20.50/hr

... Remote Categories: Customer Service The Dental Customer Service Representative plays a key role in ... Minimum 1 year of customer service or contact center experience; health, dental, or insurance ...

Zuzick & Associates

Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!

CSAA

$13.75 - $19/hr

What would make us excited about you? * 1 - 2 years of prior sales and customer service experience ... We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex ...

HMG Careers

Sales and Service Agent Remote

Yutan, NE · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Insurance license required or willingness to obtain one * Basic computer skills * Must reside in ...

HMG Careers

Sales and Service Agent Remote

Tekamah, NE · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Insurance license required or willingness to obtain one * Basic computer skills * Must reside in ...

HMG Careers

Remote Sales and Service Advisor

Inland, NE · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Insurance license required or willingness to obtain one * Basic computer skills * Must reside in ...

HMG Careers

Sales and Service Agent Remote

Verdel, NE · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Insurance license required or willingness to obtain one * Basic computer skills * Must reside in ...

HMG Careers

Remote Sales and Service Advisor

Berea, NE · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Insurance license required or willingness to obtain one * Basic computer skills * Must reside in ...

HMG Careers

Sales and Service Agent Remote

South Bend, NE · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Insurance license required or willingness to obtain one * Basic computer skills * Must reside in ...

HMG Careers

Remote Sales and Service Advisor

Verdigre, NE · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Insurance license required or willingness to obtain one * Basic computer skills * Must reside in ...

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Capital One Remote Customer Service information

What is a Capital One remote customer service representative?

Capital One Remote Customer Service jobs are positions where employees assist customers with their banking needs, account information, and problem resolution while working from home. These roles typically involve answering phone calls, responding to emails or chats, and providing support for various Capital One products and services. Remote customer service representatives are trained to handle customer inquiries, troubleshoot issues, and deliver a positive customer experience, all while utilizing secure technology from their home office.

What are the key skills and qualifications needed to thrive as a Capital One remote customer service representative?

To thrive as a Capital One Remote Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, secure phone systems, and online chat platforms is often required. Exceptional active listening, patience, and adaptability help you stand out when addressing diverse customer needs remotely. These skills and qualities ensure efficient issue resolution, customer satisfaction, and a positive brand image in a virtual environment.

How does Capital One support remote customer service associates in staying connected and collaborative with their team?

At Capital One, remote customer service associates are supported through a variety of digital tools and regular virtual meetings to foster collaboration and team cohesion. Associates typically participate in daily or weekly check-ins with supervisors, team huddles, and peer-to-peer messaging platforms to share updates and best practices. There are also ongoing training sessions and access to resources that help team members stay informed and engaged. This structure enables associates to effectively communicate, solve problems together, and maintain a strong connection to their team, even while working from home.

What is the difference between Capital One Remote Customer Service vs Capital One Remote Banking Associate?

AspectCapital One Remote Customer ServiceCapital One Remote Banking Associate
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; banking or financial experience preferred
Work EnvironmentRemote, customer support calls and chatsRemote, handling banking transactions and customer inquiries
Employer & Industry UsageBoth roles are employed by Capital One in the banking and financial services industry

While both roles are remote positions within Capital One, the Customer Service role focuses on assisting customers with general inquiries and support, whereas the Banking Associate handles banking transactions and more specialized financial services. Understanding these differences can help candidates choose the position that best fits their skills and career goals.

How do I apply for a remote job at Capital One Customer Service?

To apply for a remote customer service role at Capital One, visit the company's careers website and search for remote customer service positions. Submit an online application, ensuring your resume highlights relevant communication and problem-solving skills, and complete any required assessments or interviews as part of the process.

What are popular job titles related to Capital One Remote Customer Service jobs in Nebraska?

For Capital One Remote Customer Service jobs in Nebraska, the most frequently searched job titles are:

What job categories do people searching Capital One Remote Customer Service jobs in Nebraska look for?

The top searched job categories for Capital One Remote Customer Service jobs in Nebraska are:

What cities in Nebraska are hiring for Capital One Remote Customer Service jobs?

Cities in Nebraska with the most Capital One Remote Customer Service job openings:

Capital One Remote Customer Service jobs near you
Infographic showing various Capital One Remote Customer Service job openings in Nebraska as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Remote Member Success Advisor - Customer Service & Benefits

Globe Life American Income Division

Omaha, NE • On-site, Remote

Full-time

Medical, Life

Posted 3 days ago

New

Job description

Remote Member Success Advisor - Customer Service & Benefits
Company: AO (American Income Division)
Work Arrangement: 100% Remote (U.S. Residents Only)
Schedule: Flexible | RemoteHelp Working Families Protect What Matters Most
Are you a people-focused professional who enjoys helping others, solving problems, and building meaningful relationships?
AO is seeking motivated, service-oriented individuals to join our growing remote team as Remote Member Success Advisors. In this role, you'll connect virtually with members and their families who are seeking information about available supplemental benefits. You'll help answer questions, explain coverage options, assist with enrollment, and provide ongoing support.
This opportunity is ideal for individuals looking for a long-term remote career with flexibility, professional development, performance-based earning potential, and opportunities to advance into leadership.
Whether you're beginning a new career, changing industries, or bringing experience from customer service, healthcare, retail, hospitality, administrative support, or sales, we provide the training and mentorship needed to help you succeed.
No prior insurance experience is required.About AO
AO is part of the American Income Division of Globe Life and has a long-standing history of serving working families.
Our representatives help members of labor unions, associations, credit unions, and other groups understand supplemental benefit and financial protection options available to them and their families.
Since 2020, our organization has operated in a fully virtual environment, allowing representatives to serve members remotely while participating in online training, mentorship, professional development, and team collaboration.
Our culture emphasizes service, integrity, accountability, professional growth, and leadership development.What You'll Do
As a Remote Member Success Advisor, you'll serve as a trusted resource for members throughout the benefits process.
Your role combines customer service, relationship building, benefits education, and consultative enrollment support.Member Service & Support
  • Meet with members virtually through Zoom and scheduled phone appointments
  • Respond to questions regarding available benefits and coverage options
  • Explain products and benefit programs clearly and professionally
  • Help members understand options based on their individual needs
  • Assist with applications, enrollment, and required documentation
  • Provide follow-up support after enrollment
  • Review existing coverage and help members understand available options
Relationship Management
  • Build positive, long-term relationships with members and their families
  • Deliver professional and personalized service during every interaction
  • Follow up with members regarding questions, updates, and service needs
  • Maintain accurate member records and documentation
  • Resolve concerns professionally and efficiently
  • Create a positive member experience from initial consultation through ongoing service
Professional Development
  • Participate in structured virtual training and onboarding
  • Attend ongoing coaching and professional development sessions
  • Develop communication, presentation, and relationship-building skills
  • Learn industry products, systems, and best practices
  • Collaborate with experienced leaders and team members
  • Develop skills that may lead to future leadership and management opportunities
What We Offer🏡 100% Remote Work
Work from home while building a career in a modern virtual environment.
  • 100% remote opportunity
  • No daily commute
  • Flexible scheduling after training
  • Virtual client appointments
  • Remote training and team collaboration
🤝 Client Opportunities Provided
Rather than traditional cold prospecting, representatives connect with individuals and families seeking information regarding available benefits.
This allows you to focus on understanding member needs, providing education, building relationships, and delivering exceptional service.💰 Weekly Performance-Based Compensation
This is a performance-based opportunity with:
  • Weekly compensation
  • Performance-based bonuses and incentives
  • Recognition opportunities
  • Residual income potential
  • Leadership incentives as you advance

Your earnings can vary based on individual activity, performance, and results.📚 Comprehensive Training & Mentorship
Prior insurance experience is not required.
You'll receive:
  • Structured onboarding
  • Product and systems training
  • Virtual coaching
  • Ongoing mentorship
  • Professional development
  • Leadership training opportunities
📈 Career Advancement
AO promotes professional development and provides opportunities to advance based on performance, initiative, and leadership ability.
Potential growth opportunities include:
  • Leadership development
  • Team mentorship
  • Management opportunities
  • Professional coaching
  • Advanced leadership roles

Advancement is based on performance rather than simply length of service.Benefits, Recognition & Incentives
Qualifying representatives may have access to:
  • Medical reimbursement program
  • Company-supported life insurance
  • Accidental Death Benefit coverage
  • Residual income opportunities
  • Leadership development programs
  • Professional conferences and events
  • Performance recognition programs
  • Company-sponsored incentive travel
  • Modern virtual technology and business tools

Eligibility and qualification requirements may apply.Who We're Looking For
You don't need an insurance background to be successful in this opportunity. We're looking for motivated professionals who demonstrate:
  • Excellent verbal and written communication skills
  • Strong customer service and relationship-building abilities
  • Active listening and problem-solving skills
  • Positive and professional demeanor
  • Self-motivation and personal accountability
  • Strong organizational and time-management skills
  • Ability to work independently in a remote environment
  • Comfort communicating through Zoom and other virtual platforms
  • Integrity and attention to detail
  • Coachability and willingness to learn
  • Genuine interest in helping individuals and families
Helpful Experience - Not Required
Candidates often transition successfully from backgrounds such as:
  • Customer Service
  • Member Services
  • Client Relations
  • Call Center Support
  • Healthcare
  • Hospitality
  • Retail
  • Administrative Support
  • Account Management
  • Education
  • Sales

No prior insurance experience is required. Training and mentorship are provided.Minimum Requirements
Applicants must:
  • Be at least 18 years of age
  • Be legally authorized to work in the United States
  • Be physically located within the United States
  • Have access to a computer or laptop
  • Have reliable high-speed internet
  • Have webcam and microphone capability
  • Maintain a quiet, professional workspace
  • Be comfortable communicating with clients virtually
  • Be willing to complete required training and professional development
Why Build Your Career with AO?
This opportunity may be a strong fit if you're looking for a career that combines customer service, flexibility, professional growth, and performance-based advancement.
You'll have the opportunity to develop valuable skills while helping working families better understand benefits designed to provide financial protection and peace of mind.
At AO, we believe strong careers are built through service, consistency, mentorship, accountability, and continuous improvement.
You bring the motivation and willingness to learn. We'll provide the training, tools, mentorship, and support to help you develop.Interview Process
Qualified applicants will complete a brief career overview before scheduling a live virtual interview with our hiring team.
Interviews are conducted through Zoom video conferencing, making the hiring process convenient and accessible from home.Ready to Get Started?
If you're looking for a remote career where you can help people, build meaningful relationships, develop professionally, and create long-term growth opportunities, we'd love to hear from you.
Apply today to be considered for our Remote Member Success Advisor opportunity.Work Remotely. Serve Working Families. Grow Your Future with AO. 🚀

Apply