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Capabilities Manager Jobs in Washington (NOW HIRING)

Program Manager

Reston, VA

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Services & Capabilities * Contracts * Contact Us Contact Us Today Openings >> Program Manager Program Manager Summary Title: Program Manager ID: 530 Department: IT Technical Expertise & Support ...

Oversee reporting on operational capabilities, system degradation, latencies, and statuses that may ... Manage the creation of reports and analytical products; brief senior leadership daily and ad hoc on ...

SME II Technology Capabilities Analyst

Arlington, VA · On-site

$81K - $102K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Koniag Management Solutions, LLC a Koniag Government Services company , is seeking a SME II Technology Capabilities Analyst with a TS/SCI security clearance to support KMS and our government customer ...

Oversee reporting on operational capabilities, system degradation, latencies, and statuses that may ... Manage the creation of reports and analytical products; brief senior leadership daily and ad hoc on ...

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Sr. Product Manager - Customer Delivery Platforms

American Chemical Society

Washington, DC • On-site

$150K - $175K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 27 days ago


Job description

Product Strategy & Roadmap
• Lead the development of product vision and strategic priorities for customer delivery platforms, informed by stakeholder insight, customer behavior, and industry direction.
• Steward the multi-quarter roadmap, translating strategy into sequenced, measurable initiatives that advance both near-term platform improvements and long-term delivery platform strategy.
• Translate emerging customer needs, usage patterns, and market opportunities into new delivery models, content packaging approaches, and platform capabilities.
Customer Experience & Platform Optimization
• Improve customer-facing platform experiences by identifying friction points and opportunities through analytics, feedback, and support trends.
• Partner with UX, design, and technology teams to deliver intuitive, accessible, and reliable platform experiences.
Platform Capabilities & Technical Collaboration
• Partner with engineering and architecture teams on platform capabilities, integrations, and technical enablers needed to support customer experience and business goals.
• Act as a technically fluent product leader, able to discuss APIs, authentication, analytics instrumentation, and performance without serving as the technical owner.
Stakeholder & Vendor Management
• Build alignment across sales, marketing, operations, editorial strategy, customer support, and technology teams.
• Work with vendors and external partners to evaluate capabilities, manage priorities, and support effective delivery.
• Communicate roadmap progress, decisions, tradeoffs, and risks clearly to stakeholders and leadership.
Measurement & Continuous Improvement
• Define and monitor KPIs such as discoverability, access success, engagement, platform performance, support trends, and adoption of new capabilities.
• Use evidence from launches, pilots, and operational results to refine priorities and improve outcomes over time.
This role can be based in our Washington, D.C. office or Columbus, OH offices. A reasonable rate of compensation for this position is between $150,000-$175,000 per year. ACS employees work a hybrid schedule, consisting of working onsite two days per work week, as decided by functional area. The balance of the week is open to working remotely, though employees are always welcome onsite each day if they choose.
ACS currently provides the following benefits for this position: paid vacation leave, paid sick leave, paid holidays, health insurance, flexible spending account or health care savings account, dental insurance, life insurance, vision insurance, retirement benefits, short- and long-term disability, and 4-week work from anywhere; each benefit is subject to the terms of the applicable program. Additional benefits may apply based on skills, experience, and location.
Any actual offer of employment, reflecting the total compensation package and benefits, will be made in the sole discretion of ACS. ACS reserves the right to amend or modify its employment benefits and compensation structure at any time.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.