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As a Car Wash Service Technician at Mr. Clean Car Wash, you are responsible for keeping the tunnel, vacuum, water, and payment systems at your assigned site(s) running at 100%. You are the go-to technical resource for both Store Management and the Corporate Office - the person who diagnoses the problem, makes the repair, documents the work, and prevents it from happening again. This is a hands-on mechanical and electrical maintenance role, not a car wash attendant role. You will travel between assigned locations, work independently for most of your day, and be accountable for the uptime of the equipment you cover.

• Diagnose and repair tunnel equipment: conveyor and chain systems, correlators, rollers, wraps, mitters, top and side brushes, wheel blasters, applicator arches, dryers/blowers, and tire shine applicators.
• Diagnose and repair support equipment: high-pressure pumps, motors, gear reducers, air compressors, pneumatic actuators and solenoids, hydraulic systems, and central vacuum producers.
• Troubleshoot electrical systems including 3-phase power, motor starters, contactors, relays, photo eyes and proximity sensors, limit switches, VFDs, and tunnel controllers/PLCs.
• Service water systems: reclaim, RO/spot-free rinse, water softeners, booster pumps, heaters, and PVC plumbing repair.
• Service chemical delivery systems: dosing and injection pumps, mixing stations, lines, tips, and calibration to spec.
• Support pay stations, gate arms, LPR cameras, RFID readers, and related site technology; work with the Corporate Office and vendors on network or software-side faults.
• Perform basic fabrication and repair work as needed (cutting, drilling, bolting, mounting; welding a plus).

• Execute scheduled daily, weekly, monthly, and quarterly PM routines on assigned equipment and document completion.
• Inspect for wear before failure - belts, bearings, chains, brush material, hoses, seals, and fittings - and schedule replacement proactively.
• Track recurring failures and recommend permanent fixes rather than repeat repairs.

• Create, update, and close service tickets in Acumatica, our service management system, the same day the work is performed - including problem description, root cause, parts used, and labor time.
• Use a company-issued tablet or smartphone throughout the shift to log work, capture before/after photos of repairs, complete digital PM checklists, and pull up equipment history on site.
• Locate and interpret installation manuals, operating manuals, wiring diagrams, and manufacturer tech bulletins in digital (PDF) form to guide troubleshooting and identify correct part numbers.
• Look up, request, and order parts through approved vendor portals and internal ordering processes; verify part numbers against equipment model and serial data.
• Maintain accurate on-hand parts and consumable inventory for your assigned site(s) and flag reorder needs before stock-outs cause downtime.
• Communicate professionally by email and company messaging with Store Management, the Corporate Office, and outside vendors - including clear written status updates on open issues.
• Report equipment status, downtime, and completed work accurately and on time; incomplete or after-the-fact documentation is not acceptable.

• Maintain the overall site operational readiness so every customer receives a quality wash and vacuum experience.
• Follow lockout/tagout procedures on all electrical and mechanical work, without exception.
• Follow chemical handling and PPE requirements; know where SDS documentation is and how to use it.
• Maintain a safe, clean, and organized work area, service vehicle, and parts room.
• Coach store teams on basic first-response steps and correct operation so minor issues do not become major ones.
• Escalate appropriately and work alongside vendors, contractors, and other technicians when a repair is beyond scope.
• Respond to after-hours and emergency calls per the on-call rotation.
• Perform other job tasks as assigned to support the service team and operations.

• High school diploma or equivalent
• Service-related trade school, technical certificate, or apprenticeship a plus
• A college education is a plus
• 2+ years of experience in a car wash environment
• Experience in car wash service and repair
• 2+ years of experience in a related hands-on service field (industrial/commercial maintenance, facilities maintenance, automotive or diesel repair, HVAC, electrical, plumbing, agricultural or manufacturing equipment repair, or similar)
• Experience working from schematics, wiring diagrams, and equipment manuals

• Ability to safely troubleshoot and repair electrical circuits, including use of a multimeter
• Ability to read and work from wiring diagrams, hydraulic/pneumatic schematics, and parts breakdowns
• Working mechanical skills: bearings, belts, chains, couplings, pumps, motors, and gear reducers
• Basic plumbing skills, including PVC cutting, gluing, and fitting
• Ability to diagnose logically - isolate the cause rather than replace parts by guess
• Ownership of a basic set of personal hand tools

• Comfortable using a tablet or smartphone as a daily work tool, not occasionally
• Ability to enter and close service tickets in a work-order system (Acumatica or comparable CMMS/ field-service software) with accurate, readable, complete detail
• Ability to take, label, and upload job photos from a mobile device
• Ability to navigate digital manuals and tech bulletins - searching a PDF, using a parts diagram, matching a part number
• Ability to send and respond to professional email and company messages
• Basic comfort with spreadsheets and web-based vendor/parts portals
• Willingness to learn new software; training on Acumatica and our internal systems is provided

• Ability to work outdoors in all weather conditions and seasons
• Ability to work in a wet environment and around cleaning chemicals
• Ability to be on your feet for extended periods or the entire work shift
• Physically able to bend, stoop, squat, kneel, reach, climb, and step to perform job duties
• Ability to work at height on ladders and equipment platforms
• Ability to work in confined spaces such as pits and equipment rooms
• Ability to carry up to 50 pounds for short distances
• Ability to maneuver around vehicles

• Flexible availability, including early mornings, nights, weekends, and holidays
• Willingness to participate in an after-hours on-call rotation and respond to emergency calls
• Valid driver's license, acceptable motor vehicle record, and ability to travel between assigned locations during the workday
• Must pass a pre-employment background check and drug screening