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Call Jobs in Dallas, GA (NOW HIRING)

Verida Inc

Call Center Manager (WI)

Villa Rica, GA · On-site

Responsible for leading day-to-day call center operations and workforce management activities to maximize human and technology resources while ensuring exceptional customer service, operational ...

Express Employment Professionals

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Inbound Call Center Representative

Marietta, GA · On-site

$16 - $17.50/hr

Our Client is hiring several Call Center Representatives in Marietta- Immediately! - 2nd shift hours (THIS IS NOT A REMOTE POSITION) COMPANY HAS BOTH F/T and P/T HOURS AVAILABLE ( 25 - 40 hours/week ...

Express Employment Professionals - Dunwoody, GA

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Customer Service- Call Center

Atlanta, GA · On-site

$15 - $16/hr

We are looking for experienced Customer Service and Call Center professionals for immediate placement in the Norcross area. Customer Service/Dispatcher Call Center Environment ALL SHIFTS AVAILABLE ...

UHS

Call Center Specialist Weekends Part Time

Atlanta, GA · On-site

$79K - $79K/yr

The Call Center Specialist performs administrative functions to include assistance in the processes for managing patient care by monitoring referrals and connecting them to relevant health care ...

UHS

Call Center Specialist Weekends Part Time

Atlanta, GA · On-site

$79K - $79K/yr

The Call Center Specialist performs administrative functions to include assistance in the processes for managing patient care by monitoring referrals and connecting them to relevant health care ...

UHS

Call Center Specialist Weekends Part Time

Atlanta, GA

$79K - $79K/yr

The Call Center Specialist performs administrative functions to include assistance in the processes for managing patient care by monitoring referrals and connecting them to relevant health care ...

Ithink Financial

Call Center Specialist I

Marietta, GA · On-site

$1.0K/day

Adhere to Member Identification guidelines for the Call Center to ensure member privacy and mitigate security breaches. Education and Experience : Job requires a high school education level of ...

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Call information

See Dallas, GA salary details

$9

$16

$22

How much do call jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for call in Dallas, GA is $16.18, according to ZipRecruiter salary data. Most workers in this role earn between $13.89 and $17.36 per hour, depending on experience, location, and employer.

What is a call center agent?

Call center agents are professionals who handle incoming and outgoing customer communications for a company, typically via phone, email, or chat. Their main responsibilities include answering customer inquiries, resolving issues, processing orders, and providing information about products or services. Call center agents play a crucial role in ensuring customer satisfaction and maintaining the company's reputation. They often work in fast-paced environments and are trained to handle various customer scenarios efficiently.

What skills and qualifications are needed to thrive as a call center representative?

To thrive as a Call Center Representative, you need excellent verbal communication skills, active listening abilities, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and phone systems is typically required. Patience, problem-solving aptitude, and a calm demeanor under pressure help representatives excel in customer interactions. These skills and qualities are crucial for resolving customer issues efficiently and maintaining high satisfaction levels.

What are common challenges faced by call center representatives and how can they be managed effectively?

Call center representatives often encounter challenges such as handling difficult customers, managing high call volumes, and meeting performance metrics. To manage these, representatives benefit from strong communication skills, stress management techniques, and effective use of call management software. Supervisors typically provide regular training and support, and most teams encourage collaboration to share best practices. Staying organized and maintaining a positive attitude can also help representatives deliver excellent service and meet daily targets.

What is the difference between Call vs Customer Service Representative?

AspectCallCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training in communication skillsHigh school diploma or equivalent; training in customer service techniques
Work EnvironmentCall centers, remote or office settingsCall centers, retail, or office environments
Industry UsageTelecommunications, sales, supportRetail, tech support, banking
Common Search/ComparisonYesYes

Call roles primarily involve handling inbound or outbound phone communications, often focusing on sales or support. Customer Service Representatives also handle calls but may engage in broader customer interactions across multiple channels. While both roles require strong communication skills and similar credentials, Call positions are more specialized in telephonic interactions, whereas Customer Service Representatives may work across various platforms and customer touchpoints.

What cities near Dallas, GA are hiring for Call jobs?

Cities near Dallas, GA with the most Call job openings:

Call jobs near you
Infographic showing various Call job openings in Dallas, GA as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 72% Full Time, 19% Part Time, 1% Temporary, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $33,659 per year, or $16.2 per hour.

Outbound Call Center Specialist

Express Employment

Atlanta, GA • Remote

$17/hr

Contractor

Posted 10 days ago

Job description

Outbound Call Center Specialist

Atlanta, GA

Contract: $17/hr

Possible shifts: 8am-5pm, 9am-6pm, 10am-7pm or 11am-8pm. May require weekend availability.

Our client is a healthcare company seeking an Outbound Call Center Specialist. This position will be responsible for making outbound calls to our clients' members to provide support and guidance regarding kit activation and return processes.

Responsibilities
  • Outbound Calling: Make outbound calls to members to address their queries and concerns related to kit activation and return.
  • Problem-solving: Troubleshoot issues and provide solutions to ensure a smooth customer experience.
  • Product Knowledge: Develop a deep understanding of the company products and services to effectively communicate with members.
  • Data Entry: Accurately record call information and customer interactions in the company CRM (Salesforce) system.
Qualifications
  • Excellent verbal and written communication skills.
  • Patience and empathy to handle customer inquiries effectively.
  • Strong organizational and time management skills.
  • Proficiency in using CRM software and other relevant tools.
  • Experience with Salesforce is a plus.
Express Employment Professionals logo

About Express Employment Professionals

Sourced by ZipRecruiter

Express Employment Professionals, based in Oklahoma City, OK, USA, operates in the staffing industry and is renowned for providing robust and reliable staffing solutions. Their official website - expresspros.com - details their variety of services, which include temporary and full-time staffing, human resources services, and professional search. The company was established in 1983 with the aim of helping as many people as possible to find good jobs, and since then, it has grown exponentially, expanding its reach to various domains within the job market.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Oklahoma City, OK, US

Social media

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