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Call Tech Jobs in Alabama (NOW HIRING)

Veterans Prime, Inc.

Information Technology

Huntsville, AL · On-site

$17.75 - $24.25/hr

Overview Information Technology Careers Provide: Competitive Pay and Benefits Job Security and ... You will receive a call or email from us shortly to discuss an introduction to this program.

Veterans Prime, Inc.

Information Technology

Huntsville, AL · On-site

$17.75 - $24.25/hr

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability ... You will receive a call or email from us shortly to discuss an introduction to this program.

Veterans Prime, Inc.

Information Technology

Huntsville, AL · On-site

$17.75 - $24.25/hr

Overview Information Technology Careers Provide: Competitive Pay and Benefits Job Security and ... You will receive a call or email from us shortly to discuss an introduction to this program.

Griffin Associates

Production Tech

Cullman, AL · On-site

$660/wk

Cullman, AL More about this job > Description 1st OR 2nd OR 3rd Shifts PRODUCTION Tech Standing Position, Lift 40 lbs To Interview CALL Today! 8am to 5pm M-F 256-640-8181 NO Rotating WILL Train ...

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Infographic showing various Call Tech job openings in Alabama as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 82% Full Time, 10% Part Time, 1% Temporary, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

In-Bound Call Center Representative

Greenville, AL • On-site

IronMountain Solutions Inc
Guided Missile and Space Vehicle Manufacturing • 11 - 50 employees
Learn more about IronMountain Solutions Incexternal

$16/hr

Other

Re-posted 3 days ago

Job description

Inbound Call Center Representative
Work Location: Fully Remote - Needs to be within one hour of PIV office to pickup equipment and as needed.
Schedule: Full Time
Relocation: N/A
Salary: $16 an hour
Customer Service Representative - DHS ICE HSI Tip Line
Insight Technology Solutions, Inc. is seeking a highly motivated and organized individual as a Jr Customer Service Representative. This role is part of a team that requires a demonstrable sense of urgency while working independently. We require proactive support to get things done, but also someone who can suggest and implement ways to improve processes for long-term success. A successful candidate will be customer-service oriented, have strong attention to detail and quality, have great organization skills, and can switch gears at a moment's notice.
Job Responsibilities:
  • Answer and manage incoming calls and online tips from the public
  • Gather, clarify, and document information related to alleged criminal or suspicious activity
  • Review and assess tips to determine relevance and appropriate action
  • Conduct basic research using government, law enforcement, and open-source systems
  • Accurately document calls, tips, and findings in government systems
  • Prepare and route reports to the appropriate field offices or agencies
  • Escalate urgent or actionable information to designated personnel as needed
  • Follow established procedures, policies, and data privacy requirements
  • Provide professional, courteous customer service
Education and Experience Requirements:
  • 3+ years of experience in a call center
  • Associate's degree required
  • Experience resolving complex stakeholder or customer issues
  • Proven ability to manage multiple tasks in a high-volume environment
  • Strong multitasking skills, including simultaneous data entry, research, and communication
  • Comfortable working with diverse stakeholders across varying professional backgrounds
  • Strong analytical, research, and problem-solving skills
  • Ability to work independently with minimal supervision
  • Excellent verbal and written communication skills
  • Active listening skills and sound judgment in complex situations
  • Experience supporting or training new customer service representatives
  • Ability to generate ad-hoc reports using internal systems
  • Experience using telephony systems, CRMs/ticketing tools, and Microsoft Office

Apply