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Call Representative Jobs in Detroit, MI (NOW HIRING)

Global Channel Management

Call Center Rep

Melvindale, MI · On-site

$14.75 - $18.50/hr

About the job Call Center Rep Call Center Rep needs 2+ years experience Call Center requires: * Excel (Sheet or formula) * DVI(Software for job lookup/ordering) * Incoming/outgoing calls * High ...

Refloor

Call Center Representative

Troy, MI · On-site

$15 - $18.75/hr

Call Center Representative Are you a people person who loves connecting with others and helping them solve problems? We're looking for a Call Center Representative to join our team and be the ...

ReFloor

Call Center Representative

Troy, MI · On-site

$15 - $18.75/hr

Call Center Representative Are you a people person who loves connecting with others and helping them solve problems? We're looking for a Call Center Representative to join our team and be the ...

ASCENSUS

Call Center Representative

Detroit, MI · Remote

$19/hr

Call Center Representatives handle requests provide explanations regarding benefits and plan provisions, review claims information and update account owner contacts using provided processes. The ...

Michigan Legacy Credit Union

Call Center Rep

Warren, MI · On-site

$15 - $18.75/hr

May cross-train or assist in cross-training other call center representatives. * May fill in for the member service, teller, or lending positions when needed. * Process requests to Skip Loan Payments.

Ascensus

Call Center Representative

Detroit, MI · On-site

$19/hr

Call Center Representatives handle requests provide explanations regarding benefits and plan provisions, review claims information and update account owner contacts using provided processes. The ...

Michigan Legacy Credit Union

Call Center Rep

Wyandotte, MI · On-site

$14.75 - $18.50/hr

May cross-train or assist in cross-training other call center representatives. * May fill in for the member service, teller, or lending positions when needed. * Process requests to Skip Loan Payments.

MDS Communications

Call Center Representative

Detroit, MI · Remote

$14.73 - $16.50/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with real purpose--where your efforts help people in need and support causes you care deeply about? As a ...

MDS Communications

Call Center Representative

Detroit, MI · Remote

$14.73 - $16.50/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with real purpose--where your efforts help people in need and support causes you care deeply about? As a ...

MSGCU

Call Center Representative

Troy, MI · On-site

$15 - $18.75/hr

Call Center Representatives will work an average of 40 hours per week during our call center hours: Monday-Wednesday 8am-5pm, Thursday 8am-6pm, Friday 8am-7pm, and Saturday 8am-1pm. Overview of ...

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All JobsCall Representative JobsCall Representative Jobs in Detroit, MI

Call Representative information

See Detroit, MI salary details

$9

$16

$22

How much do call representative jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for call representative in Detroit, MI is $16.39, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $17.60 per hour, depending on experience, location, and employer.

What is the difference between Call Representative vs Customer Service Representative?

AspectCall RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, remote, or office settingsCall centers, retail, or office settings
Employer & Industry UsageTelecom, finance, healthcare, retailRetail, telecom, healthcare, hospitality
Common Search & ComparisonOften compared for communication roles involving callsBroader customer support roles including in-person interactions

The main difference between a Call Representative and a Customer Service Representative lies in their typical work environment and scope. Call Representatives primarily handle inbound or outbound calls in call centers or remote settings, focusing on specific inquiries or transactions. Customer Service Representatives may also work in call centers but often engage in broader customer support, including in-person interactions. Both roles require similar credentials and are vital in customer support across various industries.

What is the role of a call representative?

A call representative, also known as a customer service agent, handles inbound and outbound phone calls to assist customers with inquiries, resolve issues, and provide information about products or services. They often use customer relationship management (CRM) software and require good communication skills to ensure customer satisfaction.

What qualifications do you need to work as a call representative?

To work as a call representative, candidates typically need a high school diploma or equivalent. Strong communication skills, basic computer proficiency, and the ability to handle customer inquiries are essential. Some positions may require prior customer service experience or familiarity with specific call center software.

What cities near Detroit, MI are hiring for Call Representative jobs?

Cities near Detroit, MI with the most Call Representative job openings:

Call Representative jobs near you
Infographic showing various Call Representative job openings in Detroit, MI as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 63% Physical, 1% Hybrid, and 36% Remote job distribution, with an average salary of $36,883 per year, or $17.7 per hour.

Call Center Rep

Melvindale, MI • On-site

Global Channel Management
Recruiting and Staffing Services • 11 - 50 employees
Learn more about Global Channel Managementexternal

$14.75 - $18.50/hr

Other

Re-posted 7 days ago

Job description

About the job Call Center Rep
Call Center Rep needs 2+ years experience
Call Center requires:

  • Excel (Sheet or formula)
  • DVI(Software for job lookup/ordering)
  • Incoming/outgoing calls
  • High volume calls
Call Center duties
  • Assists customers telephonically and non-telephonically with service and support issues.
  • Resolves problems utilizing department tools, resources, business judgment and expertise, and appropriate partnerships with field/stores resulting in increased customer satisfaction and retention.
Global Channel Management logo

About Global Channel Management

Sourced by ZipRecruiter

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Global Channel Management understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at the same time requiring the best talent for the job. GCM's Ownership and Management teams have extensive Staffing, Recruiting, HR and Executive Leadership knowledge, Experience and Expertise. Our Understanding and Commitment to our Client's Satisfaction are key reasons GCM has been successful in establishing long term relationships.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Austell, GA, US

Social media

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