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Call Representative Jobs in Chicago, IL (NOW HIRING)

AYS

Inbound/Outbound Call Rep

Chicago, IL · On-site

$16 - $20.50/hr

Inbound/Outbound Call Representative Company Overview: AYS Inc is a leading marketing and sales company based in Chicago, Illinois. We specialize in providing exceptional customer service and ...

Millennium Bank

Call Center Representative

Des Plaines, IL · On-site

$15.50 - $19.25/hr

Customer Service Call Center Representative (Temporary Contract) We are seeking a motivated and customer-focused Call Center Representative to join our team on a temporary contract basis. This role ...

Aglow Sports Konsult

Call Center Representative

Chicago, IL · On-site

$16.50 - $20.50/hr

About the job Call Center Representative We are currently seeking an experienced Call Center Representative to support our various administrative and organizational tasks. You are the first point of ...

Legacy Parking LLC

Call Center Representative

Chicago, IL · On-site

$17.75/hr

Legacy Parking is a quickly growing parking management company that is looking to add a Call Center Representative to our team in Downtown Chicago. Our Call Center team is the voice of our company ...

Legacy Parking

Call Center Representative

Chicago, IL

$16.50 - $20.50/hr

Description Legacy Parking is a quickly growing parking management company that is looking to add a Call Center Representative to our team in Downtown Chicago. Our Call Center team is the voice of ...

ASCENSUS

Call Center Representative

Chicago, IL · Remote

$19/hr

Call Center Representatives handle requests provide explanations regarding benefits and plan provisions, review claims information and update account owner contacts using provided processes. The ...

Pldi

Call Center Representative

Chicago, IL · On-site +1

$16.50 - $20.50/hr

We are seeking a Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Ascensus, LLC.

Call Center Representative

Chicago, IL · On-site

$19/hr

Call Center Representatives handle requests provide explanations regarding benefits and plan provisions, review claims information and update account owner contacts using provided processes. The ...

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Call Representative information

See Chicago, IL salary details

$11

$18

$25

How much do call representative jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for call representative in Chicago, IL is $18.47, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $19.81 per hour, depending on experience, location, and employer.

What is the difference between Call Representative vs Customer Service Representative?

AspectCall RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, remote, or office settingsCall centers, retail, or office settings
Employer & Industry UsageTelecom, finance, healthcare, retailRetail, telecom, healthcare, hospitality
Common Search & ComparisonOften compared for communication roles involving callsBroader customer support roles including in-person interactions

The main difference between a Call Representative and a Customer Service Representative lies in their typical work environment and scope. Call Representatives primarily handle inbound or outbound calls in call centers or remote settings, focusing on specific inquiries or transactions. Customer Service Representatives may also work in call centers but often engage in broader customer support, including in-person interactions. Both roles require similar credentials and are vital in customer support across various industries.

What is the role of a call representative?

A call representative, also known as a customer service agent, handles inbound and outbound phone calls to assist customers with inquiries, resolve issues, and provide information about products or services. They often use customer relationship management (CRM) software and require good communication skills to ensure customer satisfaction.

What qualifications do you need to work as a call representative?

To work as a call representative, candidates typically need a high school diploma or equivalent. Strong communication skills, basic computer proficiency, and the ability to handle customer inquiries are essential. Some positions may require prior customer service experience or familiarity with specific call center software.

What cities near Chicago, IL are hiring for Call Representative jobs?

Cities near Chicago, IL with the most Call Representative job openings:

Call Representative jobs near you
Infographic showing various Call Representative job openings in Chicago, IL as of August 2026, with employment types broken down into 81% Full Time, 16% Part Time, 2% Contract, and 1% Nights. Highlights an 64% Physical, 1% Hybrid, and 35% Remote job distribution, with an average salary of $37,271 per year, or $17.9 per hour.

Inbound/Outbound Call Rep

Chicago, IL • On-site

At Your School (AYS, Inc.)
See more jobs at At Your School (AYS, Inc.)external

$16 - $20.50/hr

Other

Re-posted 8 days ago

Job description

Inbound/Outbound Call Representative

Chicago, Illinois, United States

REMOTE

Position: Inbound/Outbound Call Representative

Company Overview:

AYS Inc is a leading marketing and sales company based in Chicago, Illinois. We specialize in providing exceptional customer service and generating sales for our clients through inbound and outbound calls. Our team is dedicated to delivering top-notch services and creating a positive impact on our clients' businesses.

Job Overview:

As an Inbound/Outbound Call Representative, you will be responsible for handling a high volume of inbound and outbound calls from customers. Your main goal will be to provide excellent customer service and generate sales for our clients. This is a full-time, on-site position at our office in Chicago, Illinois.

Key Responsibilities:

  • Answer and make a high volume of inbound and outbound calls in a timely and professional manner
  • Provide exceptional customer service by addressing customer inquiries, concerns, and complaints
  • Identify and assess customers' needs to promote and sell our clients' products or services
  • Meet or exceed sales targets by effectively closing sales and upselling additional products or services
  • Maintain accurate and detailed records of all customer interactions
  • Collaborate with team members to develop and implement strategies to improve customer satisfaction and increase sales
  • Stay updated on product knowledge, sales techniques, and company policies and procedures
  • Adhere to all company and industry regulations and guidelines

Requirements:

  • High school diploma or equivalent; college degree preferred
  • Previous experience in customer service or sales, preferably in a call center environment
  • Excellent communication and interpersonal skills
  • Strong sales and negotiation abilities
  • Ability to handle a high volume of calls and work in a fast-paced environment
  • Proficient in using computer systems and software
  • Ability to work independently and in a team setting
  • Flexibility to work various shifts, including evenings and weekends
  • Must be able to work on-site at our office in Chicago, Illinois

Why Work for AYS Inc?

  • Competitive salary and benefits package
  • Opportunities for career growth and advancement
  • Positive and collaborative work environment
  • Comprehensive training and ongoing support
  • Chance to work with reputable clients and gain valuable experience in sales and customer service

If you are a motivated and customer-oriented individual with a passion for sales, we want to hear from you! Apply now to join our dynamic team at AYS Inc as an Inbound/Outbound Call Representative.

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