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Call Representative Jobs in Ontario (NOW HIRING)

Insight Global

CA$18.25 - CA$20/hr

The Call Centre Representative plays such a meaningful role in the operation of the branch and service center. The Call Centre will be providing outstanding customer experience through various ...

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The RPM Groups

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Call Center Sales Representative

Cambridge, ON · On-site

Call Center Sales Representatives Seeking a motivated and results-driven Call Center Sales Representative to join a dynamic Inside Commercial Sales Team. In this role, you will be responsible for ...

The RPM Groups

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Call Center Sales Representative

Ottawa, ON · On-site

Call Center Sales Representatives Seeking a motivated and results-driven Call Center Sales Representative to join a dynamic Inside Commercial Sales Team. In this role, you will be responsible for ...

The RPM Groups

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Call Center Sales Representative

Mississauga, ON · On-site

Call Center Sales Representatives Seeking a motivated and results-driven Call Center Sales Representative to join a dynamic Inside Commercial Sales Team. In this role, you will be responsible for ...

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Call Representative information

What is the difference between Call Representative vs Customer Service Representative?

AspectCall RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, remote, or office settingsCall centers, retail, or office settings
Employer & Industry UsageTelecom, finance, healthcare, retailRetail, telecom, healthcare, hospitality
Common Search & ComparisonOften compared for communication roles involving callsBroader customer support roles including in-person interactions

The main difference between a Call Representative and a Customer Service Representative lies in their typical work environment and scope. Call Representatives primarily handle inbound or outbound calls in call centers or remote settings, focusing on specific inquiries or transactions. Customer Service Representatives may also work in call centers but often engage in broader customer support, including in-person interactions. Both roles require similar credentials and are vital in customer support across various industries.

What is the role of a call representative?

A call representative, also known as a customer service agent, handles inbound and outbound phone calls to assist customers with inquiries, resolve issues, and provide information about products or services. They often use customer relationship management (CRM) software and require good communication skills to ensure customer satisfaction.

What qualifications do you need to work as a call representative?

To work as a call representative, candidates typically need a high school diploma or equivalent. Strong communication skills, basic computer proficiency, and the ability to handle customer inquiries are essential. Some positions may require prior customer service experience or familiarity with specific call center software.

What cities in Ontario are hiring for Call Representative jobs?

Cities in Ontario with the most Call Representative job openings:

Call Representative jobs near you
Infographic showing various Call Representative job openings in Ontario as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 65% Physical, 1% Hybrid, and 34% Remote job distribution.

Call Center Representative

On-site

Insight Global
See more jobs at Insight Globalexternal

CA$18.25 - CA$20/hr

Contractor

This job post has expired today. Applications are no longer accepted.

Job description

Pay Range: $18.25/hr - $20/hr

This is an existing role and a 6 month contract.

Required Skills & Experience

- Minimum 1 year experience in a customer facing role

- Ability to communicate comfortably with customers over the phone and email

- Digital literacy with excel or share point

- Time management skills

- Bi-lingual, English and French fluent

Job Description

Insight Global is looking for an excellent Call Centre Representative for the world's largest industrial auctioneering company and trusted global marketplace for insights, services, and transaction solutions for commercial assets and vehicles. The Call Centre Representative plays such a meaningful role in the operation of the branch and service center.

The Call Centre will be providing outstanding customer experience through various communication channels to help the organization focus on business and branch growth.

Responsibilities include:

- Provide a variety of customer support services through the mail and telephone

- Process orders and assignments and enter data into the internal computer systems

- Reference pricing and delivery information

- Respond to customer questions, inquiries, and requests

- Set up new and maintain existing records

Artificial intelligence tools are used to assist in screening and assessing applicants for this position.

Please Note: We may use artificial intelligence tools to assist with the screening, assessment, or selection of potential applicants for this position.

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