ZipRecruiter

Log In

1

Call Operator Jobs in Kentucky (NOW HIRING)

J&J Snack Foods

Call Center Representative

Paducah, KY

$15.75 - $19.50/hr

... operating procedures * log packages received * produce call reports * provide daily support and assistance to Regional Managers * contact all DDD customers weekly * maintain DDD call list weekly ...

J&J Snack Foods

Call Center Representative

Paducah, KY · On-site

$17/hr

Customer Service/Call Center 1-2 years TRAVEL REQUIREMENTS: None Job Analysis/ Physical Activities ... C Operating machinery and/or power tools. N Operating motor vehicles or heavy equipment. N ...

Inizio Engage

$52 - $97/hr

Current LPN, RN or Pharmacist license* 2-3 supervising within a Call Center, preferably in Team Lead or Supervisor role; or equivalent experience.* General understanding of call management systems ...

New

SPECTRUM

Call Center Representative

Louisville, KY · On-site

$20/hr

Working in an open, friendly environment with a supportive, energetic team We are a large organization operating 24/7 bustling call centers offering a variety of shifts. With your customer-centric ...

360care

Customer Call Center Specialist

Louisville, KY · On-site

$15 - $19.25/hr

This position requires a keen ability to handle high call volumes and multitask effectively ... Previous experience in a phone operator or customer service role preferred. * Excellent customer ...

360care

Customer Call Center Specialist

Louisville, KY · On-site

$15 - $19.25/hr

This position requires a keen ability to handle high call volumes and multitask effectively ... Previous experience in a phone operator or customer service role preferred. * Excellent customer ...

360care

Customer Call Center Specialist

Louisville, KY · On-site

$15 - $19.25/hr

This position requires a keen ability to handle high call volumes and multitask effectively ... Previous experience in a phone operator or customer service role preferred. * Excellent customer ...

Savard Labor

Forklift Operator

Eddyville, KY · On-site

$669/wk

Forklift Operator Eddyville, KY 42038 Job Number: 43686483 Forklift Operators $669+ Weekly Join ... Call us at 225-930-0685 or 731-203-2244 Job ID# 43686483

Savard Group

Forklift Operator

Eddyville, KY · On-site

$669/wk

Forklift Operators $669+ Weekly Join SAVARD Personnel Group - where your skills are valued! Key ... Call or text us at 731-203-2244 * Job ID# 43686483

next page

Showing results 1-20

All JobsCall Operator JobsCall Operator Jobs in Kentucky

Call Operator information

See Kentucky salary details

$8

$17

$24

How much do call operator jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for call operator in Kentucky is $17.73, according to ZipRecruiter salary data. Most workers in this role earn between $13.37 and $22.55 per hour, depending on experience, location, and employer.

What is a call operator?

Call operators are professionals who handle inbound and outbound calls on behalf of a business or organization. Their primary responsibilities include answering customer inquiries, providing information, resolving issues, and sometimes processing orders or scheduling appointments. Call operators are often the first point of contact for customers and play a crucial role in delivering excellent customer service. They may work in call centers, customer support departments, or help desks across various industries.

What are the key skills and qualifications needed to thrive as a call operator, and why are they important?

To thrive as a Call Operator, you need excellent verbal communication skills, active listening abilities, and typically a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and phone systems is often required. Strong problem-solving skills, patience, and professionalism help individuals stand out in managing diverse customer inquiries. These skills ensure efficient, positive customer interactions and contribute to overall service quality and organizational reputation.

What are some common challenges faced by call operators and how can they be managed effectively?

Call Operators often encounter high call volumes, difficult or upset customers, and the need to quickly navigate multiple information systems. Managing these challenges involves developing strong communication skills, practicing patience, and remaining calm under pressure. Regular training, supportive team environments, and access to up-to-date resources can also help Call Operators handle challenging situations more effectively and maintain a positive customer experience.
Call Operator jobs near you
Infographic showing various Call Operator job openings in Kentucky as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 76% Full Time, 16% Part Time, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $36,877 per year, or $17.7 per hour.

Call Center Representative

J&J Snack Foods

Paducah, KY

$15.75 - $19.50/hr

Full-time

Posted 6 days ago

J&J Snack Foods rating

6.7

Company rating: 6.7 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

267th of 443 rated food and drinks producers

Job description

POSITION SUMMARY:   We are the first line for our customer whether it be via email or through the phone.  We are responsible for answering and directing calls, placing orders, answering emails, tracking orders, and assisting our sales team. 

  • ESSENTIAL FUNCTIONS: process orders 
  • answer calls and respond to emails  
  • handle customer inquiries both telephonically and by email 
  • research required information using available resources 
  • manage and resolve customer complaints 
  • provide customers with product and service information 
  • enter new customer information into system 
  • identify and escalate priority issues 
  • route calls to appropriate resource 
  • follow up customer calls where necessary 
  • document all call information according to standard operating procedures 
  • log packages received 
  • produce call reports 
  • provide daily support and assistance to Regional Managers  
  • contact all DDD customers weekly 
  • maintain DDD call list weekly 
  • investigate/process credit requests 
  • maintain complete information on all product credits  
  • Track shipments daily & communicate with carriers  
  • Ability to learn and understand equipment components, equipment ordering procedures and the forms associated with those orders. 
  • Monitor all equipment orders; documenting order activity to keep everyone informed and up to date on the progress of equipment orders 
  • Handle customer inquiries both telephonically and by email 

      Inquiries (Email@dippindots.com, Contact Us Rcvd, Phone) 

  • Catered events 
  • New business 
  • Allergen/Nutritional Info 
  • Website questions 
  • Storage/Maintain product  
  • Promotions 
  • Franchise locations 
  • Research required information using available resources 
  • Manage and resolve customer complaints 
  • Provide customers with available shipping methods & transit time information 
  • Identify and escalate priority issues 
  • Investigate/process credit requests 
  • Maintain complete information on all product credits  
  • Follow-up required on all correspondence in a timely manner 
  • Provide website technical support  
  • Will run reports and enter the Internet Transfer orders for KY on a weekly basis and for CA on a period basis. 
  • Will enter and assist with International orders.  

COMPETENCIES: Computer Skills, Communication Skills 

EDUCATION AND EXPERIENCE: High School or High School equivalent 

Required Education:  Entry level 

Required Experience:  Customer Service/Call Center 1-2 years 

TRAVEL REQUIREMENTS: None 

Job Analysis/Job Description Physical Activities Checklist 

Job title:  

Physical Activities 

Check all that apply 

Frequency 

(N)Never, (O)Occasionally or (C)Constantly 

Ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like. 

N 

Moving self in different positions to accomplish tasks in various environments including tight and confined spaces. 

N 

Remaining in a stationary position, often standing, or sitting for prolonged periods. 

C 

Moving about to accomplish tasks or moving from one worksite to another. 

O 

Adjusting or moving objects up to 15 pounds in all directions. 

O 

Communicating with others to exchange information. 

C 

Repeating motions that may include the wrists, hands and/or fingers. 

C 

Operating machinery and/or power tools. 

N 

Operating motor vehicles or heavy equipment. 

N 

Environmental Conditions 

Check all that apply 

Frequency 

Low temperatures.  

N 

High temperatures. 

N 

Outdoor elements such as precipitation and wind. 

N 

Noisy environments. 

N 

Hazardous conditions. 

N 

Poor ventilation. 

N 

Small and/or enclosed spaces. 

N 

Adverse environmental conditions expected.  

N 

Physical Demands 

Check only one 

Frequency 

Sedentary work that primarily involves sitting/standing. 

C 

Light work that includes moving objects up to 20 pounds. 

N 

Medium work that includes moving objects up to 50 pounds. 

N 

Heavy work that includes moving objects up to 100 pounds or more. 

N 

What J&J Snack Foods employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply