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Call Driver Jobs in New York (NOW HIRING)

Bartlett Dairy, Inc.

Call Center Representative

Jamaica, NY · On-site

$16.75 - $21/hr

You will be working in a call center within our distribution center located in Jamaica NY. WORK ... Completes Driver Notes * Process late orders, Credit and Complaint forms * Researches and compiles ...

Bartlett Dairy, Inc.

Call Center Representative

Jamaica, NY

$16.75 - $21/hr

You will be working in a call center within our distribution center located in Jamaica NY. WORK ... Completes Driver Notes * Process late orders, Credit and Complaint forms * Researches and compiles ...

HSS

Contact Center Analyst

New York, NY · On-site

$99K - $150K/yr

Perform deep-dive analyses on performance shifts, call drivers, repeat contacts, and failure demand. Produce insights and prioritized recommendations. * Requirements Translation: Translate ...

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Call Driver information

See New York salary details

$10

$20

$33

How much do call driver jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for call driver in New York is $20.51, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $22.07 per hour, depending on experience, location, and employer.

What is a call driver?

Call Drivers are professional drivers who respond to transportation requests, typically made via phone calls or dispatch systems. They are responsible for picking up and dropping off passengers, packages, or goods as directed by their employer or clients. Call Drivers often work for taxi services, ride-hailing companies, or courier services, and must have a valid driver's license, good driving record, and strong customer service skills. Their schedules may vary and often include evenings, weekends, or holidays. Reliability, punctuality, and knowledge of local routes are essential qualities for success in this role.

What are the key skills and qualifications needed to thrive as a call driver, and why are they important?

To thrive as a Call Driver, you need a valid driver's license, safe driving record, and familiarity with local routes and traffic regulations. Experience with GPS navigation systems, mobile dispatch apps, and sometimes basic vehicle maintenance tools is typically required. Strong communication, punctuality, and customer service skills help you stand out in this role. These competencies ensure timely, safe, and reliable transportation services that meet client expectations and support operational efficiency.

What are some common challenges faced by call drivers, and how can they be managed effectively?

Call Drivers often face challenges such as managing tight schedules, navigating traffic congestion, and responding to last-minute route changes. Effective time management, strong communication with dispatchers, and familiarity with GPS and route optimization tools can help overcome these obstacles. Additionally, maintaining a calm and adaptable attitude is crucial when dealing with unexpected situations, ensuring both passenger safety and timely service.

What is the difference between Call Driver vs Delivery Driver?

AspectCall DriverDelivery Driver
CredentialsValid driver's license, clean driving recordValid driver's license, sometimes specific certifications for certain vehicles
Work EnvironmentPrimarily on the road, making calls to coordinate pickups or deliveriesOn the road, delivering goods or packages to customers
Employer & Industry UsageUsed in courier, logistics, and transportation services for coordinating pickupsCommon in courier, food delivery, retail, and logistics industries

While both roles involve driving, a Call Driver primarily focuses on coordinating pickups and deliveries via phone, often working closely with dispatch. A Delivery Driver physically transports goods or packages to customers. Both roles require valid licenses and involve driving, but their main responsibilities differ in interaction versus physical delivery.

Call Driver jobs near you
Infographic showing various Call Driver job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 29% Part Time, and 2% Contract. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $42,662 per year, or $20.5 per hour.

CX/Design Strategy Data Analyst

New York, NY • Remote

1 point system
IT Services • 51 - 200 employees
Learn more about 1 point systemexternal

Contractor

Re-posted 7 days ago

Job description

  • Bachelor’s degree in Analytics, Data, Technology, Business, or related field
  • 4–7+ years of experience in:
    • CX analytics
    • Product analytics
    • Journey analytics
    • Customer insights
  • Strong hands-on experience with Qualtrics
  • Experience implementing and managing:
    • Transactional surveys
    • Digital intercepts
    • Session replay / behavioral analytics
  • Strong experience analyzing:
    • NPS / CSAT / Voice of Customer data
    • Contact center metrics (repeat contact, call drivers, AHT)
    • Digital funnel and journey analytics
  • Advanced experience with modern analytics and reporting tools such as and their onboard AI tools:
    • Power BI
    • Databricks
    • SQL