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Call Desk Operator Jobs in Ohio (NOW HIRING)

Intralot

Call Center Operator

Strongsville, OH · On-site

... desk operations, tools, methodologies and processes Duties and Responsibilities: Under the direct supervision of the Call Center Manager, performs the following duties and responsibilities. Other ...

Indus Hotels Corporate

Front Desk Clerk

Columbus, OH · On-site

$13 - $16/hr

... operating necessary front office equipment, etc. to ensure high-quality guest relations ... Responsible for all operations of the front desk including shift reports, cash drops, call around ...

RedHelm

Service Desk Analyst I (Columbus)

Columbus, OH · On-site

$19.75 - $27/hr

The Service Desk Analyst I will primarily support end users who call our IT Service Desk line for ... Execute documented scripts, workflows, and standard operating procedures * Provide end users with ...

RedHelm

Service Desk Analyst I (Columbus)

Columbus, OH · On-site

$19.75 - $27/hr

The Service Desk Analyst I will primarily support end users who call our IT Service Desk line for ... Execute documented scripts, workflows, and standard operating procedures * Provide end users with ...

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Call Desk Operator information

What cities in Ohio are hiring for Call Desk Operator jobs?

Cities in Ohio with the most Call Desk Operator job openings:

Infographic showing various Call Desk Operator job openings in Ohio as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 74% Full Time, 16% Part Time, and 8% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Call Center Operator

Strongsville, OH • On-site

Intralot
See more jobs at Intralotexternal

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday

Intralot rating

7.2

Company rating: 7.2 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

Job description

Bally's Intralot

Intralot, Inc. is engaged in the supply of integrated gaming and transaction processing systems, innovative game content and value added services to state licensed gaming organizations. Based on its extensive know how, advanced product development standards and substantial experience in operating lottery games, Intralot, Inc. offers custom-made integrated solutions, which ensure maximum efficiency and absolute security. Games Library includes more than 400 types of games: Numerical Lotteries, TV Lottery Games, Sports Lotteries, Fixed Odds Betting, Instant Lotteries, Pari-mutuel, Video Lottery and Monitor Games.

Bally's Intralot offers a competitive benefits package that includes:

  • Medical, Dental & Vision Insurance
  • 6% 401k Match
  • Paid Holidays & Vacation
  • Paid Sick, Short/Long Term Disability
  • Employee Assistance Program
  • Maternity/Paternity Leave
  • Discount Programs

Education, Training and Experience: High school diploma or equivalent training and experience. One (1) year prior related customer service experience, preferably in a technical call center environment Call tracking system experience preferred

Knowledge, Skills and Abilities: Knowledge of tracking software Technical customer service skills Strong analytic skills Ability to learn Intralot, Inc. software and hardware applications as applied to the Call Center Operator position Ability to work in a team environment Ability to troubleshoot Ability to explain technical information to a non-technical client Strong verbal and written communication skills Understanding of help desk operations, tools, methodologies and processes

Duties and Responsibilities: Under the direct supervision of the Call Center Manager, performs the following duties and responsibilities. Other miscellaneous duties may be assigned. Manages (inbound/outbound) phone calls from Lottery retailers Effectively troubleshoot equipment and related issues or problems in response to inbound retailer calls, inquiries, or questions Dispatch technicians as appropriate for on-site repairs

Employment Eligibility Verification: Must possess valid documentation to establish identity and U.S. employment eligibility. Security Requirements: Submission to, and ability to pass, a thorough pre-employment background check by the required State or District Lottery and Intralot, Inc. is a requirement of employment. A pre-employment drug screening is also a requirement. Intralot, Inc. is an Equal Opportunity Employer

As an equal opportunity employer, Intralot recognizes that our strength lies in our people. We are committed to diversity. EEO is the Law.

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