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Call Dad Jobs in Raleigh, NC (NOW HIRING)

Frontline Source Group

Executive Assistant

Raleigh, NC · On-site

... Dad Paid care giver leave Family forming benefits Employee Assistance Programs Short term and ... If you ever doubt the validity of our job postings, we encourage you to call one of our branch ...

All JobsCall Dad JobsCall Dad Jobs in Raleigh, NC

Call Dad information

See Raleigh, NC salary details

$12

$16

$22

How much do call dad jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for call dad in Raleigh, NC is $16.85, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $17.74 per hour, depending on experience, location, and employer.

What does it mean to call dad as a job?

The phrase 'Call Dad' is not a traditional job title; rather, it is commonly used as a reminder or task to contact one's father by phone. In some humorous or creative contexts, 'Call Dad' could be listed as a responsibility or recurring task, particularly in task management apps or family to-do lists. It is not recognized as a formal occupation, but it emphasizes the importance of maintaining communication with family members.

What does a typical day look like for a call center representative, and how do they collaborate with other team members?

A typical day for a Call Center Representative involves handling a variety of customer inquiries via phone, email, or chat, addressing issues ranging from account questions to technical support. Representatives often work in shifts within a fast-paced environment and rely on strong communication and problem-solving skills. Collaboration is key—they frequently coordinate with supervisors, technical teams, and peers to resolve complex cases and share best practices. Regular team meetings and training sessions help ensure everyone stays informed and aligned with company goals.

What are the key skills and qualifications needed to thrive as a call center agent, and why are they important?

To thrive as a Call Center Agent, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and telephone systems is often required. Patience, active listening, and resilience are standout soft skills for handling diverse customer interactions. These skills are crucial for delivering excellent customer service, resolving issues efficiently, and maintaining customer satisfaction in a high-volume environment.

What is the difference between Call Dad vs Call Center Agent?

AspectCall DadCall Center Agent
Required CredentialsNo formal credentials neededHigh school diploma or equivalent, training often provided
Work EnvironmentHome or personal space, informal settingCall center environment, office or remote
Industry UsagePersonal communication, informalCustomer service, sales, technical support
Common Search/ComparisonPersonal calls, family communicationCustomer support roles, telephony jobs

While "Call Dad" involves informal, personal calls often made from home, "Call Center Agent" refers to professional roles in customer service environments. The main differences lie in credentials, work setting, and industry usage, with Call Dad being informal and Call Center Agent being a formal employment position.

What job categories do people searching Call Dad jobs in Raleigh, NC look for?

The top searched job categories for Call Dad jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Call Dad jobs?

Cities near Raleigh, NC with the most Call Dad job openings:

Call Dad jobs near you
Infographic showing various Call Dad job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 81% Full Time, 11% Part Time, and 6% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $35,044 per year, or $16.8 per hour.

NEXTHINK Platform Engineering Manager

Raleigh, NC • On-site

Habitat For Humanity Of Durham
See more jobs at Habitat For Humanity Of Durhamexternal

$120 - $150/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Job description

Language Fluency: English (Required)

Work Shift: 1st shift (United States of America)

Job Grade: 113

Please review the following job description:

We are seeking a senior leader to own the strategy, design, and implementation of the Nexthink platform to enhance Digital Employee Experience (DEX) and proactive IT operations. This role will drive platform architecture, use case development, and enterprise adoption—partnering across IT, Service Desk, End User Computing (EUC), and Infrastructure teams.
The ideal candidate combines deep technical expertise in Nexthink with strong leadership, governance, and stakeholder management skills to deliver measurable improvements in endpoint performance, user experience, and operational efficiency.
This role serves as a people leader, responsible for building and developing a high‑performing team to deliver critical capabilities and outcomes.

Job Responsibilities
  • Define and execute the enterprise Nexthink strategy and roadmap
  • Establish Nexthink as a core capability for proactive IT operations and DEX
  • Lead platform governance, standards, and best practices
  • Build and mature a high‑performing Nexthink product team
  • Lead end‑to‑end design and deployment of Nexthink (data model, collectors, campaigns, remote actions, dashboards)
  • Architect scalable solutions aligned to enterprise security, compliance, and data privacy requirements
  • Oversee integrations with platforms such as ServiceNow, CMDB, and endpoint management tools
  • Identify and prioritize high‑impact use cases (e.g., incident reduction, device performance, software experience, proactive remediation)
  • Partner with Service Desk and Operations teams to embed Nexthink into daily workflows
  • Define and track KPIs (DEX scores, MTTR reduction, call deflection, automation rates)
  • Enable proactive and self‑healing capabilities using Nexthink automation
  • Integrate insights into ServiceNow workflows, Virtual Agent, and agent tooling
  • Support shift‑left and remote resolution strategies
  • Partner with EUC, Infrastructure, Security, Risk, and Business Units
  • Communicate outcomes through executive‑level reporting and dashboards
  • Act as the primary liaison with Nexthink vendor and third‑party partners
Additional Responsibilities
  1. Implements strategic goals established by Executives and Senior Management and establishes operational plans for technical area of responsibility with short‑to–mid‑term (0‑3 years) impact on results.
  2. Designs, builds, directs, and implements enterprise infrastructure technology platforms and systems across cloud, network, database, storage, platform, computing, or middleware domains.
  3. Develops and applies advanced automation, monitoring, and optimization techniques to ensure high availability and performance of infrastructure.
  4. Leads large, complex technical infrastructure initiatives of strategic importance to the organization, involving large cross‑departmental teams.
  5. Collaborates with cross‑functional teams and external partners to integrate new technologies and drive continuous improvement of infrastructure standards and processes.
  6. Troubleshoots and resolves numerous, complex critical technical issues impacting infrastructure performance and reliability.
  7. Ensures compliance with technology strategies, standards, and governance to mitigate risks and maintain regulatory adherence.
  8. Documents and effectively communicates infrastructure designs, configurations, and procedures to support operational consistency and knowledge sharing.
  9. Provides advanced technical guidance and training to infrastructure teams and lower‑level technical professionals.
  10. Demonstrates technical innovation in supporting business objectives and technical strategic objectives.
  11. Influences infrastructure‑related decisions and communicates effectively with stakeholders to align solutions with business objectives.
Required Qualifications
  1. Bachelor’s degree in Computer Science, Engineering, Information Systems, or related field.
  2. Minimum of 10 years of professional experience in infrastructure engineering.
  3. Advanced knowledge of enterprise infrastructure technologies including cloud, network, database, storage, platform, computing, and middleware.
Preferred Qualifications
  • Experience working in Agile teams and knowledge of Agile development & release practices. Experience supporting a team with DevOps in an Enterprise Agile framework (SAFe, LeSS, DAD, Enterprise Scrum, Nexus, etc.).
  • 2‑4+ years of hands‑on experience with Nexthink platform (design, deployment, optimization)
  • Proven experience leading enterprise platform implementations
  • Strong understanding of:
    • Digital Employee Experience (DEX)
    • Endpoint management (Intune, SCCM, etc.)
    • ITSM platforms (ServiceNow preferred)
Benefits

All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax‑preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full‑time or part‑time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non‑temporary position for which you apply, based on full‑time or part‑time status, position, and division of work.

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