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Call Center Jobs in Victoria, BC (NOW HIRING)

Handyman Connection of Victoria

Tile Setter

Victoria, BC · On-site

CA$40 - CA$50/hr

Benefits: * Competitive salary * Flexible schedule * Free food & snacks * Free uniforms Benefits: * Flexibility- work when and where you want * Earn approximately $40-$50 p/hr depending on ...

Handyman Connection of Victoria

Tile Setter

Victoria, BC · On-site

CA$40 - CA$50/hr

Benefits: * Flexibility- work when and where you want * Earn approximately $40-$50 p/hr depending on availability and skill set. * Work as an independent / sub contractor and work your own clients ...

HUB

Auto Retention Associate

Victoria, BC · On-site

CA$41K - CA$45K/yr

Customer service and or call center experience an asset A day in the life - * Build relationships with clients, colleagues and leaders so you can deliver a best-in-class client experience * Provide a ...

A&W

Line Cook

Mill Bay, BC

$18.50 - $20/hr

To keep this spirit of change making front and centre, we follow a set of guidelines we call our Climate Goals. They're one part of the secret sauce that makes A&W such an awesome place to work.

A&W

Counter Staff

Mill Bay, BC

$18.50 - $20/hr

To keep this spirit of change making front and centre, we follow a set of guidelines we call our Climate Goals. They're one part of the secret sauce that makes A&W such an awesome place to work.

A&W

Counter Staff

Mill Bay, BC · On-site

CA$18.50 - CA$20/hr

To keep this spirit of change making front and centre, we follow a set of guidelines we call our Climate Goals. They're one part of the secret sauce that makes A&W such an awesome place to work.

A&W

Line Cook

Mill Bay, BC · On-site

CA$18.50 - CA$20/hr

To keep this spirit of change making front and centre, we follow a set of guidelines we call our Climate Goals. They're one part of the secret sauce that makes A&W such an awesome place to work.

HUB

Data Scientist

Victoria, BC

When you partner with us, you're at the center of a vast network of risk, insurance, employee ... self-serve call analytics). * Integrate large language models with HCW data sources to enable ...

CIBC

Client Service Representative

Victoria, BC · On-site

You're flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you're flexible to work at multiple banking centres within a ...

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All JobsCall Center JobsCall Center Jobs in Victoria, BC

Call Center information

What is a call center job?

Call center jobs involve handling customer inquiries, complaints, or support requests via phone, email, chat, or other communication channels. Employees in these roles may provide information, resolve issues, process orders, or offer technical support. Call center agents typically work in a fast-paced environment and must have strong communication and problem-solving skills. These positions can be found in a variety of industries, such as telecommunications, retail, banking, and healthcare.

What are the key skills and qualifications needed to thrive as a call center representative?

To thrive as a Call Center Representative, you need strong verbal communication, active listening skills, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is typically required. Patience, problem-solving ability, and a positive attitude help individuals excel in managing customer inquiries and resolving issues. These skills and qualities are crucial for delivering excellent customer service and maintaining customer satisfaction in a high-volume, fast-paced environment.

What are the qualifications to get a call center job?

Most call center jobs do not have strict qualifications and provide extensive on-the-job training. Customer service skills are a must, and sales experience is helpful if you want to be an outbound call center agent. As a call center representative, you must be an excellent communicator. Your job duties and responsibilities involve taking or making phone calls and using a computer system for your entire shift, so you need to able to listen, enter customer data, answer questions, and solve problems. The ability to multitask is crucial.

What are some common challenges faced by call center agents, and how can they be managed effectively?

Call center agents often encounter challenges such as managing high call volumes, handling difficult customers, and meeting performance targets. Effective time management, active listening skills, and access to comprehensive training can help agents navigate these challenges. Supportive team environments and regular feedback from supervisors also play a crucial role in maintaining morale and ensuring agents feel equipped to handle stressful situations. Additionally, many centers offer opportunities for advancement into supervisory or specialized roles based on performance and experience.

What is the difference between Call Center vs Customer Service Representative?

AspectCall CenterCustomer Service Representative
Required CredentialsHigh school diploma; training providedHigh school diploma; training provided
Work EnvironmentCall centers, often in large facilitiesOffice or remote, interacting with customers
Employer & Industry UsageCustomer service, sales, technical supportCustomer support across various industries
Common Search & ComparisonOften compared for communication rolesRelated but more personalized customer interaction

While both roles involve assisting customers, a Call Center typically refers to a centralized facility handling high-volume calls, often for sales or support. Customer Service Representatives may work in call centers or directly within companies, providing personalized support. The main difference lies in the environment and scope of interaction, with Call Centers focusing on volume and efficiency, and Customer Service Representatives emphasizing individual customer relationships.

What call center job pays the most?

The highest-paying call center jobs are typically supervisory or managerial roles, such as call center managers or operations directors, which can earn six-figure salaries. Specialized roles like technical support or sales with performance bonuses may also offer higher compensation, especially in industries like technology or finance. Advanced skills, certifications, and experience often lead to higher pay in this field.
More about Call Center jobs

What job categories do people searching Call Center jobs in Victoria, BC look for?

The top searched job categories for Call Center jobs in Victoria, BC are:

What cities near Victoria, BC are hiring for Call Center jobs?

Cities near Victoria, BC with the most Call Center job openings:

Call Center jobs near you
Infographic showing various Call Center job openings in Victoria, BC as of August 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 93% In-person, and 7% Remote job distribution.

Tile Setter

Handyman Connection of Victoria

Victoria, BC • On-site

CA$40 - CA$50/hr

Contractor

Re-posted 11 days ago

Job description

Benefits:
  • Competitive salary
  • Flexible schedule
  • Free food & snacks
  • Free uniforms

Benefits:
  • Flexibility- work when and where you want
  • Earn approximately $40-$50 p/hr depending on availability and skill set.
  • Work as an independent / sub contractor and work your own clients between ours as needed
  • You get to use your tile setting skills to improve others’ homes and lives
  • You’ll have free access to our mobile app to better manage your schedule and projects
  • Work in Victoria and the surrounding areas as you prefer
  • 26+ years of professional admin team and office support
 
Laying tile is easy; doing it well is difficult. That’s why tile setters are highly skilled and motivated craftsmen. If you’ve been doing it for a long time, you know experience counts – and we’re looking for the best. Does this sound like you?
 
Handyman Connection needs a Tile Setter to serve customers right here in Victoria and the surrounding area. If you think you have what it takes to deliver the highest quality tile installation, keep reading below.
 
With Handyman Connection, you don’t just set tile – you make a difference in our clients lives!
 
Job Summary:
  • Meet, review and discuss projects with our Project Manager and possible clients.
  • Perform the entire work to get the job done right the first time – and at the highest quality.
Job Requirements
  • Use tools instead of doing administrative tasks
  • Precise detail on the job
  • Strong organization and communication
  • Current driver’s license with reliable transportation
  • Empowered worker who can do things on his/her own
Handyman Connection is strongly considering candidates with experience as a Tile Setter or similar positions.
 
Work with Handyman Connection of Victoria and deliver quality workmanship and professional service for our customers.