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Call Center Jobs in Tyler, TX (NOW HIRING)

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Remote Customer Service Representative

Tyler, TX · Remote

$20/hr

Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose your own schedule by self-scheduling 30-minute blocks or commits. * Hours of Operation (Jan-Apr): 7 ...

Brookshire Grocery Company

Director

Tyler, TX · On-site

Integrates call center insights into digital and operational strategies to enhance the overall customer experiences * Analyzes KPIs and leverage A/B testing to optimize eCommerce, digital marketing ...

Pizza Hut

Job Details

Mineola, TX

Earn cash the easy way. Buckle up, hit the open road and start making hungry people happy as a delivery driver for Pizza Hut. That's right, we'll pay you to cruise around in your mobile office - your ...

Ardent Health

Patient Services Rep

Tyler, TX · On-site

$16.50 - $21/hr

The Patient Services Representative functions as a patient services professional in a call center or clinical front desk environment. Qualifications: Job Requirements: * High School diploma or ...

UT Health East Texas

Patient Services Rep

Tyler, TX · On-site

$16.50 - $21/hr

Responsibilities The Patient Services Representative functions as a patient services professional in a call center or clinical front desk environment. Qualifications Job Requirements: * High School ...

Ardent Health

Patient Services Rep / South Broadway

Tyler, TX · On-site

$16.50 - $21/hr

Responsibilities The Patient Services Representative functions as a patient services professional in a call center or clinical front desk environment. Qualifications Job Requirements: * High School ...

Ardent Health

Patient Services Rep / ENT

Tyler, TX · On-site

$16.50 - $21/hr

Responsibilities The Patient Services Representative functions as a patient services professional in a call center or clinical front desk environment. Qualifications Job Requirements: * High School ...

UT Health East Texas

Patient Services Rep / ENT

Tyler, TX · On-site

$16.50 - $21/hr

Responsibilities The Patient Services Representative functions as a patient services professional in a call center or clinical front desk environment. Qualifications Job Requirements: * High School ...

Patriot Mobile

Member Services Associate I

Tyler, TX · On-site

$20/hr

Call center experience preferred but not required.Physical RequirementsMust be able to sit or stand for long periods.Must be able to work in an office environment.Must be able to lift and move items ...

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How much do call center jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for call center in Tyler, TX is $16.88, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $18.12 per hour, depending on experience, location, and employer.

What is a call center job?

Call center jobs involve handling customer inquiries, complaints, or support requests via phone, email, chat, or other communication channels. Employees in these roles may provide information, resolve issues, process orders, or offer technical support. Call center agents typically work in a fast-paced environment and must have strong communication and problem-solving skills. These positions can be found in a variety of industries, such as telecommunications, retail, banking, and healthcare.

What are the key skills and qualifications needed to thrive as a call center representative?

To thrive as a Call Center Representative, you need strong verbal communication, active listening skills, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is typically required. Patience, problem-solving ability, and a positive attitude help individuals excel in managing customer inquiries and resolving issues. These skills and qualities are crucial for delivering excellent customer service and maintaining customer satisfaction in a high-volume, fast-paced environment.

What are the qualifications to get a call center job?

Most call center jobs do not have strict qualifications and provide extensive on-the-job training. Customer service skills are a must, and sales experience is helpful if you want to be an outbound call center agent. As a call center representative, you must be an excellent communicator. Your job duties and responsibilities involve taking or making phone calls and using a computer system for your entire shift, so you need to able to listen, enter customer data, answer questions, and solve problems. The ability to multitask is crucial.

What are some common challenges faced by call center agents, and how can they be managed effectively?

Call center agents often encounter challenges such as managing high call volumes, handling difficult customers, and meeting performance targets. Effective time management, active listening skills, and access to comprehensive training can help agents navigate these challenges. Supportive team environments and regular feedback from supervisors also play a crucial role in maintaining morale and ensuring agents feel equipped to handle stressful situations. Additionally, many centers offer opportunities for advancement into supervisory or specialized roles based on performance and experience.

What is the difference between Call Center vs Customer Service Representative?

AspectCall CenterCustomer Service Representative
Required CredentialsHigh school diploma; training providedHigh school diploma; training provided
Work EnvironmentCall centers, often in large facilitiesOffice or remote, interacting with customers
Employer & Industry UsageCustomer service, sales, technical supportCustomer support across various industries
Common Search & ComparisonOften compared for communication rolesRelated but more personalized customer interaction

While both roles involve assisting customers, a Call Center typically refers to a centralized facility handling high-volume calls, often for sales or support. Customer Service Representatives may work in call centers or directly within companies, providing personalized support. The main difference lies in the environment and scope of interaction, with Call Centers focusing on volume and efficiency, and Customer Service Representatives emphasizing individual customer relationships.

What call center job pays the most?

The highest-paying call center jobs are typically supervisory or managerial roles, such as call center managers or operations directors, which can earn six-figure salaries. Specialized roles like technical support or sales with performance bonuses may also offer higher compensation, especially in industries like technology or finance. Advanced skills, certifications, and experience often lead to higher pay in this field.
More about Call Center jobs

What are the most commonly searched types of Call Center jobs in Tyler, TX?

The most popular types of Call Center jobs in Tyler, TX are:

What are popular job titles related to Call Center jobs in Tyler, TX?

For Call Center jobs in Tyler, TX, the most frequently searched job titles are:

What job categories do people searching Call Center jobs in Tyler, TX look for?

The top searched job categories for Call Center jobs in Tyler, TX are:

What cities near Tyler, TX are hiring for Call Center jobs?

Cities near Tyler, TX with the most Call Center job openings:

Call Center jobs near you
Infographic showing various Call Center job openings in Tyler, TX as of August 2026, with employment types broken down into 92% Full Time, 4% Part Time, and 4% Contract. Highlights an 96% In-person, and 4% Remote job distribution, with an average salary of $35,108 per year, or $16.9 per hour.

Phone Dispatcher/Call Center Specialist-Bilingual

Kilgore, TX • On-site

Stone Bridge Personnel Services
See more jobs at Stone Bridge Personnel Servicesexternal

$14/hr

Full-time

Posted 27 days ago

Job description

Job Description Phone Dispatcher/Call Center Specialist Bilingual MUST BE COMPUTER PROFICIENT/DATA ENTRY and MUST BE ABLE TO SPELL!!!!!. Call Center located in Kilgore, Texas. Computer Experience is required Data Entry Enter Data into Spreadsheets MUST BE ABLE TO SPELL Answer phones to assist customers Must be proficient and professional Must be friendly Must have some phone experience Bilingual is a plus Call Center is open 24/7.

We are currently seeking to fill an evening/weekend evening shift. The shifts are 2-10, 3-11, 4-10, 4-11 staggered shifts. Will have 1 weekend off a month The schedule is a bi-weekly schedule.

5 days on and 2 days off. Flexible time off. May have to work an occasional 8-2 or 8-4 if needed Pay $14.00 hr

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