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Call Center Jobs in Draper, UT (NOW HIRING)

Andersen

Call Center Team Lead

Salt Lake City, UT · On-site

$20 - $22/hr

The purpose of our Call Center Team Lead is to coach, support, manage, lead and add strength to the Call Center team as they help to manage and oversee both inbound and outbound efforts to drive ...

Select Portfolio Servicing, Inc.

Be Seen First

Call Center Representative

West Valley City, UT · On-site

$17 - $19/hr

... call center environment. In this role, the CCE will act as the communication liaison between the customer and any other operations' groups, while ensuring compliance with all applicable rules and ...

MIRA HOME

Director of Call Center Operations

Orem, UT · On-site

$110 - $125/hr

As the Director of Call Center Operations, you will own the systems, people‑readiness, and quality functions that allow our phone teams to deliver a white glove, caring experience at scale. You ...

Mira Home

Director of Call Center Operations

Orem, UT · On-site

$110K - $125K/yr

As the Director of Call Center Operations, you will own the systems, people-readiness, and quality functions that allow our phone teams to deliver a white glove, caring experience at scale. You will ...

Ascensus

Bilingual Call Center Representative

Magna, UT · On-site

$19/hr

As part of our Call Center hiring efforts, we're using a video screening process. To learn more and to help prepare for this, click here! The hourly rate is $19. Class start dates are: * 8/5/26

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All JobsCall Center JobsCall Center Jobs in Draper, UT

Call Center information

See Draper, UT salary details

$10

$16

$23

How much do call center jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for call center in Draper, UT is $16.74, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $17.98 per hour, depending on experience, location, and employer.

What is a call center job?

Call center jobs involve handling customer inquiries, complaints, or support requests via phone, email, chat, or other communication channels. Employees in these roles may provide information, resolve issues, process orders, or offer technical support. Call center agents typically work in a fast-paced environment and must have strong communication and problem-solving skills. These positions can be found in a variety of industries, such as telecommunications, retail, banking, and healthcare.

How to start working at a call center?

To start working at a call center, you typically need to meet minimum age and education requirements, complete an application, and pass an interview. Many positions require good communication skills, basic computer knowledge, and sometimes specific certifications or training. Employers often provide on-the-job training to familiarize new employees with their systems and procedures.

What are the qualifications to get a call center job?

Most call center jobs do not have strict qualifications and provide extensive on-the-job training. Customer service skills are a must, and sales experience is helpful if you want to be an outbound call center agent. As a call center representative, you must be an excellent communicator. Your job duties and responsibilities involve taking or making phone calls and using a computer system for your entire shift, so you need to able to listen, enter customer data, answer questions, and solve problems. The ability to multitask is crucial.

What are some common challenges faced by call center agents, and how can they be managed effectively?

Call center agents often encounter challenges such as managing high call volumes, handling difficult customers, and meeting performance targets. Effective time management, active listening skills, and access to comprehensive training can help agents navigate these challenges. Supportive team environments and regular feedback from supervisors also play a crucial role in maintaining morale and ensuring agents feel equipped to handle stressful situations. Additionally, many centers offer opportunities for advancement into supervisory or specialized roles based on performance and experience.

What is the difference between Call Center vs Customer Service Representative?

AspectCall CenterCustomer Service Representative
Required CredentialsHigh school diploma; training providedHigh school diploma; training provided
Work EnvironmentCall centers, often in large facilitiesOffice or remote, interacting with customers
Employer & Industry UsageCustomer service, sales, technical supportCustomer support across various industries
Common Search & ComparisonOften compared for communication rolesRelated but more personalized customer interaction

While both roles involve assisting customers, a Call Center typically refers to a centralized facility handling high-volume calls, often for sales or support. Customer Service Representatives may work in call centers or directly within companies, providing personalized support. The main difference lies in the environment and scope of interaction, with Call Centers focusing on volume and efficiency, and Customer Service Representatives emphasizing individual customer relationships.

What are the key skills and qualifications needed to thrive as a call center representative?

To thrive as a Call Center Representative, you need strong verbal communication, active listening skills, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is typically required. Patience, problem-solving ability, and a positive attitude help individuals excel in managing customer inquiries and resolving issues. These skills and qualities are crucial for delivering excellent customer service and maintaining customer satisfaction in a high-volume, fast-paced environment.

Are call center jobs worth it?

Call center jobs involve handling customer inquiries and support, often requiring good communication skills and patience. They typically offer entry-level opportunities with flexible schedules, but may have variable pay and high call volume, which can impact job satisfaction.
More about Call Center jobs
What are the most commonly searched types of Call Center jobs in Draper, UT? The most popular types of Call Center jobs in Draper, UT are:
What are popular job titles related to Call Center jobs in Draper, UT? For Call Center jobs in Draper, UT, the most frequently searched job titles are:
What job categories do people searching Call Center jobs in Draper, UT look for? The top searched job categories for Call Center jobs in Draper, UT are:
What cities near Draper, UT are hiring for Call Center jobs? Cities near Draper, UT with the most Call Center job openings:
Call Center jobs near you
Infographic showing various Call Center job openings in Draper, UT as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $34,829 per year, or $16.7 per hour.

Call Center Representative

Platinum Dental Services Home Office

American Fork, UT

$15 - $18/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 4 days ago

Job description

Description

Join Platinum Dental as a Call Center Representative - Your Path to a Rewarding Career! 


Why You'll Love Working with Us: 

  • Comprehensive Health Insurance: Medical, Dental, and Vision coverage (available for full-time employees, over 30 hours per week). 
  • 401K Plan: Secure your financial future. 
  • Paid Time Off: Achieve work-life balance with PTO. 
  • Paid Holidays: Enjoy paid holidays throughout the year. 
  • Monthly Performance Bonuses: Rewarding your dedication and success. 

Compensation: 

$15-$18 per hour


About the Role:

Schedule: Flexible schedule options including weekends. 

Platinum Dental is seeking a Call Center Representatives to join our growing team! You will answer phone calls for various office locations, help patients with concerns, and schedule their 6-month hygiene appointments.


Why Join Platinum Dental?

Platinum Dental is rapidly expanding, adding new locations and hiring new doctors, creating a need for many new team members. We believe in having a team that truly loves to serve their patients. Our patients are the driving force, and we strive for teamwork and clinical excellence to ensure an exceptional experience for them. If you thrive in a dynamic and evolving environment, and are driven by goals, we want you on our team. 

At Platinum Dental, we believe in continuous learning, growth, and evolution. This role offers a great opportunity for those looking to stay long-term and grow within our company. We need dedicated individuals like you to create a strong patient experience. 


Ready to Join Our Team? 

If you're looking to make a meaningful impact and grow with a supportive team, join Platinum Dental as a Call Center Representative. Your path to a fulfilling and rewarding career starts here. 


Apply Now! 

Requirements

Key Responsibilities:

  • Appointment Scheduling: Contact and schedule appointments for our patients. 
  • Customer Support: Answer incoming calls and assist patients with their concerns. 
  • Efficient Navigation: Navigate through multiple computer programs simultaneously. 

Skills and Qualifications:

  • Computer Proficiency: Strong foundation in computer navigation skills. 
  • Communication Skills: Excellent verbal and written communication skills. 
  • Ambition and Self-Motivation: Strong sense of ambition, self-motivation, and self-discipline. 
  • Telephone Etiquette: Good telephone etiquette and exceptional customer service skills. 
  • Organizational Skills: Exceptional organizational skills. 
  • Bilingual: Spanish preferred but not required. 

Apply