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Call Center Jobs in Corbin, KY (NOW HIRING)

We also provide a full-service call center to help if you get hung up and need assistance in-store. What we offer: Driveline offers competitive compensation, very flexible scheduling, on-the-job ...

We also provide a full-service call center to help if you get hung up and need assistance in-store. What we offer: Driveline offers competitive compensation, very flexible scheduling, on-the-job ...

We also provide a full-service call center to help if you get hung up and need assistance in-store. What we offer: Driveline offers competitive compensation, very flexible scheduling, on-the-job ...

We also provide a full-service call center to help if you get hung up and need assistance in-store. What we offer: Driveline offers competitive compensation, very flexible scheduling, on-the-job ...

We also provide a full-service call center to help if you get hung up and need assistance in-store. What we offer: Driveline offers competitive compensation, very flexible scheduling, on-the-job ...

Collector

London, KY

$13.50 - $17.50/hr

Experience working in customer service, collections or call center environments * Bilingual: Spanish Work Schedule: Hours of Operation Mon- Thurs 7:00 AM-8:00 PM; Fri 7:00 AM-7:00 PM; Sat 7:00 AM-11 ...

General Clerk II - London, KY (on-site)

London, KY · On-site

$13.25 - $16.25/hr

The unit delivers document processing, inbound and outbound call center support, business process design and software, application verification, and benefits determination and processing. The team ...

Collector

London, KY

$13.50 - $17.50/hr

Experience working in customer service, collections or call center environments * Bilingual: Spanish Work Schedule: Hours of Operation Mon- Thurs 7:00 AM-8:00 PM; Fri 7:00 AM-7:00 PM; Sat 7:00 AM-11 ...

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Call Center information

See Corbin, KY salary details

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How much do call center jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for call center in Corbin, KY is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a call center job?

Call center jobs involve handling customer inquiries, complaints, or support requests via phone, email, chat, or other communication channels. Employees in these roles may provide information, resolve issues, process orders, or offer technical support. Call center agents typically work in a fast-paced environment and must have strong communication and problem-solving skills. These positions can be found in a variety of industries, such as telecommunications, retail, banking, and healthcare.

What are the key skills and qualifications needed to thrive as a call center representative?

To thrive as a Call Center Representative, you need strong verbal communication, active listening skills, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is typically required. Patience, problem-solving ability, and a positive attitude help individuals excel in managing customer inquiries and resolving issues. These skills and qualities are crucial for delivering excellent customer service and maintaining customer satisfaction in a high-volume, fast-paced environment.

What are the qualifications to get a call center job?

Most call center jobs do not have strict qualifications and provide extensive on-the-job training. Customer service skills are a must, and sales experience is helpful if you want to be an outbound call center agent. As a call center representative, you must be an excellent communicator. Your job duties and responsibilities involve taking or making phone calls and using a computer system for your entire shift, so you need to able to listen, enter customer data, answer questions, and solve problems. The ability to multitask is crucial.

What are some common challenges faced by call center agents, and how can they be managed effectively?

Call center agents often encounter challenges such as managing high call volumes, handling difficult customers, and meeting performance targets. Effective time management, active listening skills, and access to comprehensive training can help agents navigate these challenges. Supportive team environments and regular feedback from supervisors also play a crucial role in maintaining morale and ensuring agents feel equipped to handle stressful situations. Additionally, many centers offer opportunities for advancement into supervisory or specialized roles based on performance and experience.

What is the difference between Call Center vs Customer Service Representative?

AspectCall CenterCustomer Service Representative
Required CredentialsHigh school diploma; training providedHigh school diploma; training provided
Work EnvironmentCall centers, often in large facilitiesOffice or remote, interacting with customers
Employer & Industry UsageCustomer service, sales, technical supportCustomer support across various industries
Common Search & ComparisonOften compared for communication rolesRelated but more personalized customer interaction

While both roles involve assisting customers, a Call Center typically refers to a centralized facility handling high-volume calls, often for sales or support. Customer Service Representatives may work in call centers or directly within companies, providing personalized support. The main difference lies in the environment and scope of interaction, with Call Centers focusing on volume and efficiency, and Customer Service Representatives emphasizing individual customer relationships.

What call center job pays the most?

The highest-paying call center jobs are typically supervisory or managerial roles, such as call center managers or operations directors, which can earn six-figure salaries. Specialized roles like technical support or sales with performance bonuses may also offer higher compensation, especially in industries like technology or finance. Advanced skills, certifications, and experience often lead to higher pay in this field.

What are the most commonly searched types of Call Center jobs in Corbin, KY?

The most popular types of Call Center jobs in Corbin, KY are:

What are popular job titles related to Call Center jobs in Corbin, KY?

For Call Center jobs in Corbin, KY, the most frequently searched job titles are:

What cities near Corbin, KY are hiring for Call Center jobs?

Cities near Corbin, KY with the most Call Center job openings:

Infographic showing various Call Center job openings in Corbin, KY as of August 2026, with employment types broken down into 2% As Needed, 81% Full Time, 15% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $37,255 per year, or $17.9 per hour.

Call Center Representative

University Of The Cumberlands

Williamsburg, KY • On-site

$14 - $17.50/hr

Other

Life

Posted 3 days ago

New


University Of The Cumberlands rating

9.2

Company rating: 9.2 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

14th of 622 rated colleges and universities


Job description

Get Set for Cumberlands!
Join our team of student-focused individuals working together in order to encourage intellectual and spiritual growth, leadership and service.
CURRENT STUDENT or EMPLOYEE? Please log into Workday and use the Career Tile to find and apply to jobs from our internal career sites.
We are seeking energetic and reliable professionals to join our team as Call Center Representatives. The successful candidates will be responsible for answering incoming customer calls, utilizing company policies to solve customer issues and directing calls to the managerial team when necessary. Our Call Center Representatives are often the first point of contact for customers' product issues, so we are interested in hiring individuals with a commitment to customer satisfaction and an ability to make quick and accurate decisions.
Available Date: Immediately
  • Must possess good people skills, ability to communicate honestly and with tact for students who may not qualify for admissions
  • Outstanding telephone skills; polite, friendly manner working with students
  • Proficient in computer literacy and knowledgeable of Microsoft Office
  • Must show initiative, adaptability, resourcefulness, dependability, and ability to take action
  • Customer Service Experience.
  • Excellent analytical, communication and writing skills.
  • Ability to work flexible schedule.
  • Will require occasional weekend work
  • Office hours and work times are based on student needs; including availability for students' worldwide.
Key Duties and Responsibilities:
  • Receive calls, live chat and emails from students, e.g. queries, requests, orders and complaints;
  • Problem solve and resolve issues
  • Resolve issues

Benefits
Yes
Cumberlands is different by design. Our employees exemplify our motto in the pursuit of a
"life-more-abundant."

What University Of The Cumberlands employees say

Pay

Hours and flexibility

Workplace

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