ZipRecruiter

Log In

1

Call Center Jobs in Carson, CA (NOW HIRING)

Parexel

Call Center Agent

Glendale, CA · On-site

$20 - $23/hr

At Parexel, the Call Center Agent is a business crucial role in ensuring panels of volunteers for clinical research studies conducted at the Parexel Baltimore and Los Angeles Early Phase Clinical ...

TAD PGS, Inc.

Call Center Agent

El Segundo, CA

$25/hr

We have an outstanding Contract position for a Call Center Agent to join a leading Company located in El Segundo, CA. Pay Rate: $25.00 Job Responsibilities: * Handle inbound and outbound customer ...

TAD PGS, Inc.

Call Center Agent

El Segundo, CA · Remote

$16 - $21/hr

We have an outstanding Contract position for a Call Center Agent - Remote Job Responsibilities: * Handle inbound and outbound customer interactions professionally and efficiently * Assist customers ...

TAD PGS, Inc

Call Center Agent

El Segundo, CA · On-site

$21/hr

We have an outstanding Contract position for a Call Center Agent to join a leading Company located in El Segundo, CA. Pay Rate: $25.00 Job Responsibilities: * Handle inbound and outbound customer ...

Tad PGS

Call Center Agent

El Segundo, CA · On-site

$25/hr

We have an outstanding Contract position for a Call Center Agent to join a leading Company located in El Segundo, CA. Pay Rate: $25.00 Job Responsibilities: * Handle inbound and outbound customer ...

mpi

Call Center Representative

Los Angeles, CA · On-site

$26/hr

Our Participant Services Call Center is seeking a professional, outgoing, and energetic Call Center Representative with strong customer service skills and exceptional telephone etiquette. The ideal ...

previous pagenext page

Showing results 21-40

All JobsCall Center JobsCall Center Jobs in Carson, CA

Call Center information

See Carson, CA salary details

$11

$18

$26

How much do call center jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for call center in Carson, CA is $18.73, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $20.10 per hour, depending on experience, location, and employer.

What is a call center job?

Call center jobs involve handling customer inquiries, complaints, or support requests via phone, email, chat, or other communication channels. Employees in these roles may provide information, resolve issues, process orders, or offer technical support. Call center agents typically work in a fast-paced environment and must have strong communication and problem-solving skills. These positions can be found in a variety of industries, such as telecommunications, retail, banking, and healthcare.

What are the key skills and qualifications needed to thrive as a call center representative?

To thrive as a Call Center Representative, you need strong verbal communication, active listening skills, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is typically required. Patience, problem-solving ability, and a positive attitude help individuals excel in managing customer inquiries and resolving issues. These skills and qualities are crucial for delivering excellent customer service and maintaining customer satisfaction in a high-volume, fast-paced environment.

What are the qualifications to get a call center job?

Most call center jobs do not have strict qualifications and provide extensive on-the-job training. Customer service skills are a must, and sales experience is helpful if you want to be an outbound call center agent. As a call center representative, you must be an excellent communicator. Your job duties and responsibilities involve taking or making phone calls and using a computer system for your entire shift, so you need to able to listen, enter customer data, answer questions, and solve problems. The ability to multitask is crucial.

What are some common challenges faced by call center agents, and how can they be managed effectively?

Call center agents often encounter challenges such as managing high call volumes, handling difficult customers, and meeting performance targets. Effective time management, active listening skills, and access to comprehensive training can help agents navigate these challenges. Supportive team environments and regular feedback from supervisors also play a crucial role in maintaining morale and ensuring agents feel equipped to handle stressful situations. Additionally, many centers offer opportunities for advancement into supervisory or specialized roles based on performance and experience.

What is the difference between Call Center vs Customer Service Representative?

AspectCall CenterCustomer Service Representative
Required CredentialsHigh school diploma; training providedHigh school diploma; training provided
Work EnvironmentCall centers, often in large facilitiesOffice or remote, interacting with customers
Employer & Industry UsageCustomer service, sales, technical supportCustomer support across various industries
Common Search & ComparisonOften compared for communication rolesRelated but more personalized customer interaction

While both roles involve assisting customers, a Call Center typically refers to a centralized facility handling high-volume calls, often for sales or support. Customer Service Representatives may work in call centers or directly within companies, providing personalized support. The main difference lies in the environment and scope of interaction, with Call Centers focusing on volume and efficiency, and Customer Service Representatives emphasizing individual customer relationships.

What call center job pays the most?

The highest-paying call center jobs are typically supervisory or managerial roles, such as call center managers or operations directors, which can earn six-figure salaries. Specialized roles like technical support or sales with performance bonuses may also offer higher compensation, especially in industries like technology or finance. Advanced skills, certifications, and experience often lead to higher pay in this field.
More about Call Center jobs

What are the most commonly searched types of Call Center jobs in Carson, CA?

The most popular types of Call Center jobs in Carson, CA are:

What are popular job titles related to Call Center jobs in Carson, CA?

For Call Center jobs in Carson, CA, the most frequently searched job titles are:

What job categories do people searching Call Center jobs in Carson, CA look for?

The top searched job categories for Call Center jobs in Carson, CA are:

What cities near Carson, CA are hiring for Call Center jobs?

Cities near Carson, CA with the most Call Center job openings:

Call Center jobs near you
Infographic showing various Call Center job openings in Carson, CA as of August 2026, with employment types broken down into 2% As Needed, 81% Full Time, 15% Part Time, and 2% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $38,964 per year, or $18.7 per hour.

Call Center Agent

Kedren Community Health Centers

Los Angeles, CA • On-site

$16.25 - $21.25/hr

Other

Re-posted 2 days ago

Job description

Healthcare Call Center Agent

The Healthcare Call Center Agent plays a crucial role in facilitating communication between patients, healthcare providers, and other stakeholders across our mental health and primary care healthcare settings. They are responsible for handling inbound and outbound calls, providing exceptional customer service, and ensuring accurate and timely information exchange.

Core Objectives:

· Answering Calls: Respond to incoming calls from patients, healthcare professionals, and external parties, addressing their inquiries, concerns, and requests promptly and professionally.

· Scheduling Appointments: Assist patients in scheduling appointments, coordinating with healthcare providers and clinics to find suitable dates and times.

· Patient Education: Provide basic information to patients regarding healthcare services, procedures, and general inquiries, ensuring clear and accurate communication.

· Data Entry and Documentation: Accurately record and update patient information, medical history, appointments, and any other relevant details in the healthcare system or electronic medical records (EMR).

· Troubleshooting and Problem Resolution: Identify and resolve issues, complaints, and conflicts raised by patients or healthcare professionals, ensuring a satisfactory resolution.

· Follow-up/Outreach Calls: Conduct outbound calls to patients for appointment reminders, post-visit surveys, and other follow-up/outreach activities to ensure patient satisfaction and continuity of care.

· Adherence to Policies and Regulations: Maintain compliance with healthcare industry regulations, patient privacy laws (e.g., HIPAA), and call center policies and procedures.

Competencies:

· Excellent Communication Skills: Ability to communicate effectively and empathetically with diverse individuals, demonstrating active listening, clarity, and professionalism.

· Customer Service Orientation: Strong customer service mindset, with the ability to remain calm, patient, and courteous while addressing inquiries and resolving issues.

· Medical Knowledge: Familiarity with medical terminology, healthcare procedures, and common medical conditions to facilitate accurate information exchange.

· Problem-Solving Abilities: Aptitude for identifying and resolving problems efficiently, making sound decisions, and escalating issues when necessary.

· Multitasking and Time Management: Capable of handling multiple calls, tasks, and responsibilities simultaneously while maintaining attention to detail and meeting deadlines.

· Computer Proficiency: Proficient in using call center software, electronic medical record systems, and other relevant applications for data entry, retrieval, and documentation.

Apply