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Call Center Usa Jobs (NOW HIRING)

ProCare Rx

Call Center Representative

Southfield, MI

$14.75 - $18.25/hr

Call Center Representative Job Category: Customer Service Rep Requisition Number: CALLC001700 ... May 12, 2026 Full-Time On-site Southfield, MI 48033, USA Job Details Essential duties and ...

MCI Careers

Call Center Supervisor

Savannah, GA

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We ...

MCI Careers

Call Center Supervisor

Las Cruces, NM · Remote

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We ...

Archer Systems, LLC

Call Center Rep.

Houston, TX

$15.25 - $19/hr

Houston, TX 77056, USA Job Details Description Position Summary: We are looking for friendly, attentive and hard-working Call Center Agents to join our growing team! The successful candidates will be ...

MCI Careers

Call Center Supervisor

Las Cruces, NM · On-site

$40K/yr

LOCATION Las Cruces, NM POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across ...

MCI Careers

Call Center Supervisor

Savannah, GA · On-site

LOCATIONSavannah, GAPOSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across ...

3LINKS Technologies Inc

Be Seen First

Call Center Agent

Arlington, VA · On-site

$16 - $19/hr

We are seeking a Call Center Agent to join our team! You will be responsible for helping customers ... USA, DoD Pentagon, US/EPA, NRC and US State Dept. Our corporate managers include training ...

MCI Careers

Call Center Supervisor

Las Cruces, NM · Remote

$40K/yr

Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver ...

MCI Careers

Call Center Supervisor

Savannah, GA

$40K/yr

Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver ...

MCI Careers

Call Center Supervisor

Savannah, GA

$40K/yr

Savannah, GA MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We ...

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Call Center Usa information

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How much do call center usa jobs pay per hour?

As of May 28, 2026, the average hourly pay for call center usa in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Call Center Usa vs Customer Service Representative?

AspectCall Center UsaCustomer Service Representative
CredentialsHigh school diploma or equivalent; sometimes training providedHigh school diploma or equivalent; customer service training often provided
Work EnvironmentCall centers, remote or on-site, fast-pacedOffice or remote, customer-focused, varied industries
Industry UsageCommon in call centers, telecommunication, tech supportWidespread across retail, banking, healthcare, and more
Search & Comparison IntentOften compared for entry-level customer support rolesCommonly searched for customer support careers

Call Center Usa and Customer Service Representative roles share similarities in credentials and work environment, but Call Center Usa typically refers to roles within call centers focusing on telecommunication or tech support, while Customer Service Representatives work across various industries providing direct customer support. Both roles require strong communication skills and often similar training, but their industry focus and work settings differ slightly.

What cities are hiring for Call Center Usa jobs? Cities with the most Call Center Usa job openings:
What states have the most Call Center Usa jobs? States with the most job openings for Call Center Usa jobs include:
Call Center Representative

Call Center Representative

ProCare Rx

Southfield, MI

$14.75 - $18.25/hr

Other

Medical

Posted 3 days ago

Job description

Call Center Representative

Job Category: Customer Service Rep Requisition Number: CALLC001700

Posted: May 12, 2026

Full-Time

On-site

Southfield, MI 48033, USA

Job Details

Essential duties and responsibilities include but are not limited to the following:

  • Promptly and courteously answer inbound telephone calls
  • Assess, prioritize and resolve client issues using good listening and comprehension skills
  • Escalate issues to management as appropriate
  • Document and retain all pertinent information
  • Manage outbound outreach for enrollment and/or refills
  • Manage multiple client programs
  • Responsible for training call center new hires
  • Perform related duties as assigned, including but not limited to direct member reimbursements; ID card management and distribution, etc.

Qualifications and requirements:

  • Minimum 2 years of experience in a customer service position, preferably in a call center environment
  • PBM, pharmacy or health care industry experience preferred
  • Health insurance background and knowledge of pharmacy terminology desired
  • Proficient PC skills in Windows-based applications.
  • Excellent verbal and written communication skills
  • Excellent telephone etiquette and strong customer service orientation
  • Highly organized with strong attention to detail
  • Excellent time management skills
  • Ability to work independently and with a team
  • Ability to exercise logical critical thinking in problem solving
  • Ability to be flexible and quickly adapt to the changing needs in the department.
  • Flexible with scheduled work hours
  • Bilingual English/Spanish is a plus

Education:

  • High School Diploma or equivalent
  • Pharmacy Technician Certification is a plus

Physical demands:

Requires sitting, standing, and occasional light lifting.

This is a full-time position with benefits. Please visit our Contact Us/Opportunities page on our website for more information about our benefits list.

ProCareRx will never ask for a financial commitment from an applicant, as part of our recruitment process. All interviews are conducted in-person OR through video conference invitations from official company emails. For inquiries, please contact our official recruitment team at HumanResources@procarerx.com.

ProCareRx is an Equal Opportunity Employer.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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