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Call Center Scheduling Representative Jobs in Michigan

MDS Communications

Call Center Representative

Detroit, MI · Remote

$14.73 - $16.50/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... schedule). Participation in our performance bonus program (MDS paid $635,000 in bonuses in 2024 ...

MDS Communications

Call Center Representative

Detroit, MI · Remote

$14.73 - $16.50/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... schedule). Participation in our performance bonus program (MDS paid $635,000 in bonuses in 2024 ...

Isabella Bank

Call Center Representative I

Mount Pleasant, MI · On-site

$14.75 - $18.50/hr

Call Center Representative This role will require being available for on-site work within the Isabella Bank footprint with a potential to work hybrid 2 days of the week after the training period.

Isabella Bank

Call Center Representative I

Mount Pleasant, MI · On-site

$14.75 - $18.50/hr

Call Center Representative This role will require being available for on-site work within the Isabella Bank footprint with a potential to work hybrid 2 days of the week after the training period.

Isabella Bank

Call Center Representative I

Mount Pleasant, MI · On-site

$14.75 - $18.50/hr

Call Center Representative This role will require being available for on-site work within the Isabella Bank footprint with a potential to work hybrid 2 days of the week after the training period.

FasTemps

Experienced Call Center Representative

Ann Arbor, MI · On-site

$15.75 - $19.50/hr

Must be able to use computer system for scheduling of appointments * Excellent attendance record ... Strong organizational skills * 1-2 years of call center experience * Working knowledge of MiChart

R & R Car Company Llc

Call Center Rep

Mount Clemens, MI · On-site

$14/hr

... sales representatives. As an in-store Call Center Specialist, you will play a pivotal role in ensuring a seamless vehicle purchasing process for our clientele. The ideal candidate possesses ...

Isabella Bank

Call Center Representative I

Mount Pleasant, MI · On-site

$14.75 - $18.50/hr

Call Center Representative This role will require being available for on-site work within the Isabella Bank footprint with a potential to work hybrid 2 days of the week after the training period.

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Member Care Center Representative/Call Center Representative

Midland, MI • On-site

Dow Credit Union
1 - 10 employees
Learn more about Dow Credit Unionexternal

$20/hr

Part-time

Retirement, PTO

Re-posted 6 days ago

Job description

Dow Credit Union is looking to hire a part-time Member Care Center/ Call Center Representative. Are you a customer service professional who is ready for better hours and better pay? Are you interested in starting a career in the essential financial and banking services industry? If so, please read on!
This Member Care Center / Call Center Representative position starts at a competitive wage of $20/hour. We also offer generous benefits, including quarterly and annual incentives, a 401(k) plan, paid holidays, and paid time off (PTO). If this sounds like the right opportunity for you in banking and financial services, apply today!
ABOUT DOW CREDIT UNION
In 1937, the country was still in the throes of a severe economic depression that underscored the need for a workable financial plan to enable Dow employees to save for emergencies and obtain convenient, low-cost credit. Two Dow employees heard about the credit union movement, and the rest is history. Today, we serve more than 81,000 members and have over $2.3 billion in assets. Our goal has always been to serve our members to the best of our abilities and provide them with the best value for their money. Every day, we continually strive to improve our level of service by keeping our focus on our members.
In order to do this, we have to hire and retain loyal, team-oriented employees who have genuine care and concern for our members and conduct themselves with integrity and professionalism. That's why we offer competitive pay, excellent benefits, and a positive work culture. We truly respect each other and actively encourage diversity, equity, and inclusion (DEI).
A DAY IN THE LIFE OF A MEMBER CARE CENTER/ CALL CENTER REPRESENTATIVE
As a Member Care Center / Call Center Representative, you answer phones, chats, and other member inquiries. As a voice for our credit union, you make sure that your warmth and willingness to help come through in every interaction. You greet members in a courteous and professional manner and work to build a positive relationship with them throughout each interaction. With patience, you answer questions and solve concerns. You perform troubleshooting, problem-solving, and maintenance of member accounts, assisting members with basic banking tasks such as processing withdrawal requests, looking up account info, checking deposits, posting loan payments, making general ledger transactions, processing account transfers, preparing wires, and issuing official checks.
You educate members on all the products and services we offer, quoting current savings and consumer loan rates and terms. Utilizing your product knowledge, you use a consultative approach to uncover needs and cross-sell financial products. Conscientiously, you adhere to all security practices. You handle as much as possible yourself, but forward calls to the appropriate person when needed. While some callers require extra patience, most are appreciative of the excellent customer service that you provide. You enjoy being part of a supportive team that respects each other, and you go home at the end of each shift feeling good about the great customer service that you've provided for our members!
QUALIFICATIONS FOR A MEMBER CARE CENTER/ CALL CENTER REPRESENTATIVE
  • High school diploma or equivalent
  • 2+ years of customer service experience
  • Good computer and software aptitude
  • Excellent customer service skills

Do you have excellent communication skills, both verbal and written? Can you work successfully with other team members? Are you tactful and respectful? Do you handle confidential information responsibly? Can you effectively prioritize multiple tasks? Do you have a positive attitude? Are you self-motivated and able to work independently? Do you take pleasure in helping people? If so, you might just be perfect for this Member Care Center / Call Center Representative position!
BANKING WORK SCHEDULE
Our call center is open from Monday - Friday, 7:00 AM - 6:00 PM and Saturdays from 9am-1pm. Shifts would be during those hours.
READY TO JOIN OUR CREDIT UNION TEAM?
We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this customer service job in the essential financial and banking services industry, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!
Location: 48640

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