ZipRecruiter

Log In

1

Call Center Representative Jobs in Springdale, AR

Doggett Freightliner

Call Center Representative

Springdale, AR · On-site

$14.25 - $17.75/hr

```html Call Center Representative Location: Springdale, AR 72762 Job Overview We are seeking a motivated and customer-focused Call Center Representative to join our team in Springdale, AR. The ideal ...

Doggett

Call Center Representative

Springdale, AR · On-site

$14.25 - $17.75/hr

```html Call Center Representative Location: Springdale, AR 72762 Job Overview We are seeking a motivated and customer-focused Call Center Representative to join our team in Springdale, AR. The ideal ...

McLarty Daniel

Automotive Call Center Rep

Springdale, AR · On-site

$14.25 - $17.75/hr

Business Development Representative - McLarty Daniel CDJRF Springdale, AR | Competitive Pay ... call center, sales, or customer service is a plus but not required Comfortable making outbound ...

McLarty Daniel

Automotive Call Center Rep

Springdale, AR

$14.25 - $17.75/hr

Business Development Representative - McLarty Daniel CDJRF Springdale, AR | Competitive Pay ... call center, sales, or customer service is a plus but not required Comfortable making outbound ...

McLarty Daniel

Automotive Call Center Rep

Springdale, AR · On-site

$14.25 - $17.75/hr

Business Development Representative - McLarty Daniel CDJRF Springdale, AR | Competitive Pay ... call center, sales, or customer service is a plus but not required Comfortable making outbound ...

McLarty Daniel

Automotive Call Center Rep

Springdale, AR

$14.25 - $17.75/hr

Business Development Representative - McLarty Daniel CDJRF Springdale, AR | Competitive Pay ... call center, sales, or customer service is a plus but not required Comfortable making outbound ...

next page

Showing results 1-20

All JobsCall Center Representative JobsCall Center Representative Jobs in Springdale, AR

Call Center Representative information

See Springdale, AR salary details

$9

$15

$22

How much do call center representative jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for call center representative in Springdale, AR is $15.84, according to ZipRecruiter salary data. Most workers in this role earn between $13.61 and $17.02 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a call center representative, and why are they important?

To thrive as a Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing tools is highly valuable. Patience, active listening, and emotional resilience are crucial soft skills that help manage challenging customer interactions and maintain professionalism under pressure. These skills ensure efficient issue resolution, customer satisfaction, and high performance in a fast-paced support environment.

What is a call center representative?

Call Center Representatives are professionals who handle incoming and outgoing customer calls for a business or organization. Their primary responsibilities include assisting customers with inquiries, resolving issues, processing orders, and providing information about products or services. They are trained to communicate clearly, maintain a positive attitude, and use computer systems to track customer interactions and solutions. Effective call center representatives play a crucial role in ensuring customer satisfaction and loyalty.

What are some common challenges faced by call center representatives, and how can they be managed?

Call Center Representatives often encounter challenges such as handling high call volumes, managing difficult customer interactions, and maintaining consistent performance metrics. Effective time management and resilience are key to staying productive and positive throughout the day. Many companies provide ongoing training, team support, and feedback to help representatives develop strong communication and problem-solving skills, which are essential for overcoming these challenges. Building rapport with teammates and supervisors can also provide valuable support and reduce stress in a fast-paced environment.

How can I become a call center representative?

To become a call center representative, candidates typically need a high school diploma or equivalent and strong communication skills. Customer service experience and familiarity with call center software can be beneficial, and some employers may require specific training or certifications. Good interpersonal skills and the ability to handle stressful situations are important for success in this role.

What does a call center representative do?

Call center representatives take customer service calls for companies. Businesses employ call center representatives to handle a range of customer issues, including resolving complaints, processing transactions, and answering customer questions. They may also make cold calls or other outgoing calls for a company, usually following a set dialog script. Call center representatives often work remotely or in different call centers so that customer service lines may be open for more extended hours. This job requires strong verbal communication skills.

More about Call Center Representative jobs
What are the most commonly searched types of Call Center Representative jobs in Springdale, AR? The most popular types of Call Center Representative jobs in Springdale, AR are:
What job categories do people searching Call Center Representative jobs in Springdale, AR look for? The top searched job categories for Call Center Representative jobs in Springdale, AR are:
What cities near Springdale, AR are hiring for Call Center Representative jobs? Cities near Springdale, AR with the most Call Center Representative job openings:
Call Center Representative jobs near you
Infographic showing various Call Center Representative job openings in Springdale, AR as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 75% Full Time, 17% Part Time, 1% Temporary, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $32,948 per year, or $15.8 per hour.

Call Center Representative

Doggett Freightliner

Springdale, AR • On-site

$14.25 - $17.75/hr

Full-time

Re-posted 23 days ago

Doggett Freightliner rating

7.7

Company rating: 7.7 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

31st of 150 rated car dealerships

Job description

```html
Call Center Representative

Location: Springdale, AR 72762

Job Overview

We are seeking a motivated and customer-focused Call Center Representative to join our team in Springdale, AR. The ideal candidate will be responsible for handling inbound and outbound calls, providing excellent customer service, and resolving customer inquiries efficiently and professionally.

Key Responsibilities
  • Answer incoming calls and respond to customer inquiries in a timely and professional manner.
  • Make outbound calls to follow up with customers or provide information as needed.
  • Resolve customer issues by identifying problems, researching answers, and guiding customers through solutions.
  • Document all customer interactions accurately in the company’s CRM system.
  • Maintain a positive and helpful attitude while adhering to company policies and procedures.
  • Collaborate with team members and supervisors to improve customer service processes.
Qualifications
  • High school diploma or equivalent required.
  • Previous experience in a call center or customer service role preferred.
  • Excellent verbal and written communication skills.
  • Strong problem-solving abilities and attention to detail.
  • Ability to handle multiple tasks and work in a fast-paced environment.
  • Proficient with computers and basic software applications.
  • Reliable and punctual with a strong work ethic.
Work Environment

This position is based in our Springdale, AR office. The role requires working in a team-oriented environment with a focus on delivering outstanding customer service.

How to Apply

If you are interested in joining our team as a Call Center Representative, please submit your resume and cover letter to our HR department.

```

What Doggett Freightliner employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply