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Call Center Representative Jobs in Ada, OK (NOW HIRING)

Summit Business Group

Sales Representative

Ada, OK · On-site

$65K - $110K/yr

Direct Sales Representative Number Of Openings: 1 Territory Sales About Us: Summit Business Group is a rapidly growing insurance agency committed to providing outstanding supplemental benefits plans ...

Summit Business Group

Sales Representative

Ada, OK · On-site

Direct Sales Representative Number Of Openings: 1 Territory Sales About Us: Summit Business Group is a rapidly growing insurance agency committed to providing outstanding supplemental benefits plans ...

InsuraTec

Sales Representative (Remote)

Ada, OK · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote, flexible role that provides significant financial growth opportunities. Key Responsibilities:

Legal Shield Corp

Customer Care Consultant

Ada, OK · On-site

$16.50 - $20.50/hr

Average After Call Work * Average Non-Productive Time * Other KPIs within Customer Care ... Prior contact center experience preferred * Strong computer knowledge * Types a minimum of 35 WPM

Legal Shield Corp

Customer Care Consultant

Ada, OK · On-site

$16.50 - $20.50/hr

Average After Call Work * Average Non-Productive Time * Other KPIs within Customer Care ... Prior contact center experience preferred * Strong computer knowledge * Types a minimum of 35 WPM

Air Evac Lifeteam

Flight Paramedic

Pauls Valley, OK · On-site

$21.32/hr

... scene call work. Safety, effective and efficient patient care is a key pillar of our services ... Maintains positive interpersonal relationships with colleagues, EMS representatives, hospitals, and ...

Air Evac Lifeteam

Flight Paramedic

Pauls Valley, OK · On-site

$21.32/hr

... scene call work. Safety, effective and efficient patient care is a key pillar of our services ... Maintains positive interpersonal relationships with colleagues, EMS representatives, hospitals, and ...

Global Medical Response

Flight Paramedic

Pauls Valley, OK · On-site

$21.32/hr

... scene call work. Safety, effective and efficient patient care is a key pillar of our services ... Maintains positive interpersonal relationships with colleagues, EMS representatives, hospitals, and ...

Air Evac Lifeteam

Flight Paramedic

Pauls Valley, OK · On-site

$21.32/hr

... scene call work. Safety, effective and efficient patient care is a key pillar of our services ... Maintains positive interpersonal relationships with colleagues, EMS representatives, hospitals, and ...

Air Evac Lifeteam

Flight Paramedic

Pauls Valley, OK · On-site

$21.32/hr

... scene call work. Safety, effective and efficient patient care is a key pillar of our services ... Maintains positive interpersonal relationships with colleagues, EMS representatives, hospitals, and ...

Global Medical Response

Flight Paramedic

Pauls Valley, OK · On-site

$21.32/hr

... scene call work. Safety, effective and efficient patient care is a key pillar of our services ... Maintains positive interpersonal relationships with colleagues, EMS representatives, hospitals, and ...

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Call Center Representative information

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How much do call center representative jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for call center representative in Ada, OK is $14.91, according to ZipRecruiter salary data. Most workers in this role earn between $12.79 and $16.01 per hour, depending on experience, location, and employer.

What is a call center representative?

Call Center Representatives are professionals who handle incoming and outgoing customer calls for a business or organization. Their primary responsibilities include assisting customers with inquiries, resolving issues, processing orders, and providing information about products or services. They are trained to communicate clearly, maintain a positive attitude, and use computer systems to track customer interactions and solutions. Effective call center representatives play a crucial role in ensuring customer satisfaction and loyalty.

What does a call center representative do?

Call center representatives take customer service calls for companies. Businesses employ call center representatives to handle a range of customer issues, including resolving complaints, processing transactions, and answering customer questions. They may also make cold calls or other outgoing calls for a company, usually following a set dialog script. Call center representatives often work remotely or in different call centers so that customer service lines may be open for more extended hours. This job requires strong verbal communication skills.

What are the key skills and qualifications needed to thrive as a call center representative, and why are they important?

To thrive as a Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing tools is highly valuable. Patience, active listening, and emotional resilience are crucial soft skills that help manage challenging customer interactions and maintain professionalism under pressure. These skills ensure efficient issue resolution, customer satisfaction, and high performance in a fast-paced support environment.

What are some common challenges faced by call center representatives, and how can they be managed?

Call Center Representatives often encounter challenges such as handling high call volumes, managing difficult customer interactions, and maintaining consistent performance metrics. Effective time management and resilience are key to staying productive and positive throughout the day. Many companies provide ongoing training, team support, and feedback to help representatives develop strong communication and problem-solving skills, which are essential for overcoming these challenges. Building rapport with teammates and supervisors can also provide valuable support and reduce stress in a fast-paced environment.

How do I become a call center representative with no experience?

To become a call center representative with no experience, focus on developing strong communication and customer service skills, which can be gained through volunteering or part-time work. Many employers offer on-the-job training, so having a high school diploma or equivalent and demonstrating a positive attitude can help you get started.
More about Call Center Representative jobs

What cities near Ada, OK are hiring for Call Center Representative jobs?

Cities near Ada, OK with the most Call Center Representative job openings:

Call Center Representative jobs near you
Infographic showing various Call Center Representative job openings in Ada, OK as of August 2026, with employment types broken down into 82% Full Time, and 18% Part Time. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $31,018 per year, or $14.9 per hour.

Call Center Representative

Central Oklahoma Family Medical Center

Ada, OK • On-site

$13.25 - $16.75/hr

Full-time

Re-posted 17 hours ago

Job description

POSITION TITLE: Call Center Representative

DEPARTMENT: Patient Services

NATURE OF POSITION: The Call Center Representative will manage large amounts of inbound calls in a timely and professional manner. The Call Center Representative will answer phone calls and ensure accurate scheduling of patients, forward notes to the nurses, and triage calls to forward to the appropriate discipline. This position will maintain patient confidentiality and abide by The Clinic’s (COFMC) policies and procedures.

MINIMUM QUALIFICATIONS:
  • High School graduate or equivalent required
  • Must be at least 18 years of age
  • Medical/Dental office experience preferred
  • Knowledge of customer service practices and principles
  • Customer service experience preferred
  • Superior listening, verbal, and written communication skills
  • Ability to work and communicate with a multidisciplinary healthcare team and the public
  • Basic computer skills; required (date entry and typing skills)
  • Phone etiquette
  • Ability to multitask
  • Able to sit for extended periods of time
    • RESPONSIBILITIES:
  • Schedule appointments
  • Answer calls in a professional and courteous manner
  • Directs calls as appropriate
  • Takes calls and provides accurate, satisfactory answers to questions and concerns, providing patient support, and deescalating dissatisfied patients
  • Processes payments
  • Maintains records and accounts
  • Participates in The Clinic’s staff training events
  • Protects the confidentiality of patients and their records at all times by complying with The Clinic’s Patient Confidentiality and HIPAA policies and procedures
  • Keeps workspace neat and organized
  • Maintains a professional demeanor
  • Exhibits a positive attitude and a commitment to the mission of the organization
  • Exhibits caring qualities consistent with the values of COFMC
  • Exhibits awareness of cultural factors and shows competence in reducing barriers to the provisions of health care services
  • Adheres to The Clinic’s policy and procedure
  • Addresses patient complaints as outlined in patient complaint resolution
  • Performs other duties as assigned
    • ORGANIZATION:
  • Exhibits enthusiasm, a positive attitude, and professionalism in the workplace
  • Handles personal conflict and works through it at the lowest possible level (first with party/parties involved, then if necessary, with 3rd party mediation)
  • Displays a friendly manner and is easy to approach
  • Maintains a neat, clean, wellgroomed, appearance and dresses in accordance with the dress code policy
  • Leaves personal problems out of the workplace
  • Treats all coworkers with dignity and respect
  • Abstains from gossip in the workplace
  • Arrives on time and works through designated hours
  • Completes tasks effectively, accurately and on time
  • Demonstrates little or no absenteeism/follows leave guidelines
  • Follows designated line of support
  • Displays a willingness and flexibility to respond to unusual jobrelated demands
  • Manages time well
  • Recognizes and assists others in the work of the department, even though the work may be outside of regular duties
  • Shares equally in the workload of the department
  • Works cooperatively with all team members and departments
  • Works independently requesting assistance from supervisor only as needed
  • Abstains from criticizing the Clinic (COFMC), colleagues and supervisors
  • Demonstrates loyalty to the Clinic (COFMC)COFMC, colleagues and supervisors
  • Demonstrates support of the mission and vision of the Clinic (COFMC)
  • Accepts and participates in cross training
  • Takes initiative to identify skill development needs
  • Performs other duties as assigned

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