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Call Center Order Processing Jobs in Texas (NOW HIRING)

The Jenkins Organization

Call Center Agent

Houston, TX · On-site

$14.25 - $18.75/hr

Call Center Agent At the Jenkins Organization, Inc., we're passionate about the RV Resort industry ... Understanding of administration and clerical processes Education and Experience: * High school ...

Midland Health

Call Center Operator

Midland, TX · On-site

Answers phone, takes patient/nursing meal orders and adheres to HACCP and other regulatory agency ... Answers the Call Center phone, checks messages frequently, and displays proper phone etiquette ...

The Jenkins Organization

Call Center Agent

Houston, TX · On-site

$14.25 - $18.75/hr

Call Center Agent At the Jenkins Organization, Inc., we're passionate about the RV Resort industry ... Understanding of administration and clerical processes Education and Experience: * High school ...

Midland Health

Call Center Operator

Midland, TX · On-site

Answers phone, takes patient/nursing meal orders and adheres to HACCP and other regulatory agency ... Answers the Call Center phone, checks messages frequently, and displays proper phone etiquette ...

Midland Health

Call Center Operator

Midland, TX · On-site

Answers phone, takes patient/nursing meal orders and adheres to HACCP and other regulatory agency ... Answers the Call Center phone, checks messages frequently, and displays proper phone etiquette ...

Midland Health

Call Center Operator

Midland, TX · On-site

Answers phone, takes patient/nursing meal orders and adheres to HACCP and other regulatory agency ... Answers the Call Center phone, checks messages frequently, and displays proper phone etiquette ...

Midland Health

Call Center Operator

Midland, TX · On-site

Answers phone, takes patient/nursing meal orders and adheres to HACCP and other regulatory agency ... Answers the Call Center phone, checks messages frequently, and displays proper phone etiquette ...

Consider Posh Pro

Call Center Agent

Austin, TX · On-site

$14.75 - $19.50/hr

... orders and processing payments. Qualifications Requirements * High school diploma or equivalent ... Proven experience in a call center or customer service role. * Exceptional verbal and written ...

New

Alphabe Insight Inc

Call Center Agent

Austin, TX · On-site

$14.75 - $19.50/hr

... orders and processing payments. Qualifications Requirements * High school diploma or equivalent ... Proven experience in a call center or customer service role. * Exceptional verbal and written ...

New

Limitless East Marketing

Call Center Agent

Austin, TX

$14.75 - $19.50/hr

... orders and processing payments. Qualifications Requirements * High school diploma or equivalent ... Proven experience in a call center or customer service role. * Exceptional verbal and written ...

New

COSMIC AIR TRAMPOLINE PARK

Call Center Representative

Katy, TX · On-site

$14.75 - $18.25/hr

Collaborate with team members to improve service processes and enhance overall customer satisfaction. ** Qualifications ** * Previous experience in a customer service role is preferred; call center ...

AnswerOne

Call Center Agent

Mcallen, TX · On-site

$16 - $18.50/hr

Part-Time Call Center AgentCompany: AnswerOne l Location: McAllen, TX (In-Office)Pay: $16-$18.50/hr ... Use our call processing system to prioritize customer needs efficiently.What We're Looking For:

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All JobsCall Center Order Processing JobsCall Center Order Processing Jobs in Texas

Call Center Order Processing information

What is the difference between Call Center Order Processing vs Customer Service Representative?

AspectCall Center Order ProcessingCustomer Service Representative
Primary RoleProcessing and managing customer orders, ensuring accuracy and timely fulfillmentHandling customer inquiries, providing information, and resolving issues
Required SkillsOrder entry, data accuracy, product knowledgeCommunication, problem-solving, product/service knowledge
Work EnvironmentCall center setting, focused on order managementCall center or retail environment, focused on customer interaction
Common CertificationsNone typically required, but familiarity with order management systems helpfulCustomer service certifications optional

While both roles involve communication with customers in a call center setting, Call Center Order Processing primarily focuses on managing and processing customer orders, ensuring accuracy and efficiency. Customer Service Representatives handle a broader range of customer inquiries and issues, emphasizing problem resolution and customer satisfaction. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

Can I apply for a call center order processing without experience?

Call center order processing roles often do not require prior experience, as employers typically provide training on order systems, customer service protocols, and company policies. Strong communication skills, basic computer literacy, and a customer-focused attitude are usually sufficient for entry-level applicants. Certifications or familiarity with CRM software can be advantageous but are not always mandatory.

What does a call center order processing job do?

A call center order processing job involves handling customer orders over the phone or through online systems, verifying order details, updating records, and ensuring accurate and timely fulfillment. It requires good communication skills, attention to detail, and familiarity with order management software. The role often involves working in a fast-paced environment with standard working hours.

What does the call center order processing team do?

The call center order processing team handles customer orders by taking calls, verifying order details, and entering information into the company's system. They ensure accurate and timely processing of orders, often using customer service skills and order management software to support efficient service delivery.

What cities in Texas are hiring for Call Center Order Processing jobs?

Cities in Texas with the most Call Center Order Processing job openings:

Infographic showing various Call Center Order Processing job openings in Texas as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 15% Part Time, 3% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Call Center Agent

Houston, TX • On-site

The Jenkins Organization
Real Estate • 1 - 10 employees
Learn more about The Jenkins Organizationexternal

$14.25 - $18.75/hr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Call Center Agent

At the Jenkins Organization, Inc., we're passionate about the RV Resort industry. As the parent company of Great Escapes RV Resorts, we specialize in acquisitions, development, and management.

We're currently expanding our team and are looking for Call Center Agents to join us. Our Call Center Agents play a crucial role in ensuring that our customers' inquiries are promptly and satisfactorily addressed.

This position reports directly to the Call Center Director.

Essential Job Duties:

  • Answer incoming calls and respond to customer emails.
  • Make reservations for customers.
  • Handle customer inquiries over the phone and via email.
  • Conduct research using available resources to provide the necessary information.
  • Manage and resolve customer complaints.
  • Offer customers detailed information about our products and services.
  • Enter new customer information into our system.
  • Update existing customer information as needed.
  • Identify and escalate priority issues to the appropriate channels.
  • Route calls to the relevant resources within the company
  • Follow up on customer calls when necessary.
  • Maintain detailed call logs according to our standard operating procedures.
  • Generate call reports to track performance and improve customer service.

Qualifications:

  • Excellent verbal and written communication skills
  • Strong listening skills to understand customer needs.
  • Analytical and problem-solving abilities
  • Customer service orientation and a desire to exceed expectations.
  • Strong organizational skills and attention to detail
  • Judgement to make sound decisions in a fast-paced environment.
  • Adaptability to handle various customer situations.
  • Ability to work well in a team environment.
  • Resilience and stress tolerance to handle challenging situations.
  • Ability to respond to customers' questions and address objections effectively.
  • Proficient in obtaining and maintaining customer information and leads.
  • Familiarity with customer service principles and practices
  • Knowledge of call center telephony and technology
  • Previous experience in a call center or customer service role is preferred.
  • Good data entry and typing skills.
  • Understanding of administration and clerical processes

Education and Experience:

  • High school diploma or equivalent
  • Proficient in relevant computer applications
  • Required language proficiency.
  • Knowledge of customer service principles and practices
  • Knowledge of call center telephony and technology
  • Some experience in a call center or customer service environment preferred.
  • Good data entry and typing skills.
  • Knowledge of administration and clerical processes

Physical Demands:

Physical requirements include bending, standing, lifting, stooping, sitting, walking, stretching, and ability to lift/carry up to 20 pounds.

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