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Call Center Companies Jobs (NOW HIRING)

Apptad Inc

Call center agents

Augusta, GA · On-site

$14 - $18.50/hr

Retention call center agents Location: ONSITE Augusta, GA 30907 The candidate Should be comfortable ... Apptad is relentlessly reinventing the outlook of how companies leverage data. With an effort to ...

Reliable Heating & Air

Call Center Manager

Kennesaw, GA · On-site

We are one of the fastest growing home service companies in the Southeast, with three locations in ... The Call Center Manager is responsible for the call center's 24/7 operation and performance and ...

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How much do call center companies jobs pay per hour?

As of Jun 19, 2026, the average hourly pay for call center companies in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.
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Call Center Representative

Xpress Wellness and Integrity

Oklahoma City, OK • On-site

$14.75 - $18.50/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 2 days ago

Job description

Description:

Xpress Wellness is seeking a dedicated Call Center Representative with experience in healthcare insurance verification to join our growing team. The ideal candidate will have at least 1 year of healthcare insurance verification experience, thrive in a high-volume call center environment, and be comfortable handling inbound and outbound calls with professionalism and accuracy. Experience with Experity or eClinicalWorks (eCW) is a strong plus.

Requirements:

Key Responsibilities

  • Conduct insurance eligibility and benefit verification for patients prior to appointments.
  • Manage a high volume of inbound and outbound calls in a professional and efficient manner.
  • Accurately input and update patient information and insurance details in the system.
  • Communicate with insurance companies to confirm coverage, co-pays, deductibles, and authorizations.
  • Provide clear and professional communication to patients and internal staff regarding insurance coverage and financial responsibility.
  • Collaborate with other departments to resolve discrepancies or issues related to patient insurance.
  • Meet daily productivity and accuracy targets in line with call center performance standards.
  • Maintain compliance with HIPAA and company confidentiality policies.

Qualifications

  • 1+ year of experience in healthcare insurance verification required.
  • Previous call center experience with high call volumes preferred.
  • Experience with Experity or eClinicalWorks (eCW) strongly preferred.
  • Strong computer, data entry, and multitasking skills.
  • Excellent verbal and written communication skills.
  • Ability to work in a fast-paced, team-oriented environment.
  • High school diploma or equivalent required; additional education in healthcare administration a plus.

What We Offer

  • Competitive pay based on experience.
  • Comprehensive benefits package (medical, dental, vision, 401k, etc.).
  • A supportive team culture with opportunities for growth.

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