Are you a master of organization with a passion for delivering exceptional guest experiences? Our award-winning luxury portrait studio is seeking a Calendar & Guest Experience Specialist to manage our busy appointment calendar, coordinate client sessions, and ensure every guest feels cared for from first contact to final reveal.
About the Role
As the Calendar & Guest Experience Specialist, you'll be the heartbeat of our studio operations -- balancing logistics, guest communications, and concierge-level service. You'll ensure every client interaction reflects our commitment to elegance, efficiency, and warmth.
Key Responsibilities
Manage and optimize the studio's calendar, scheduling portrait sessions, consultations, and viewings with precision and foresight.
Serve as the primary point of contact for clients -- greeting guests, confirming appointments, and guiding them through each step of their portrait experience.
Coordinate with photographers, stylists, and production teams to ensure seamless session logistics.
Anticipate client needs and provide personalized, luxury-level service that exceeds expectations.
Maintain accurate records of bookings, preferences, and follow-ups in the studio CRM.
Support studio events and client appreciation initiatives with enthusiasm and attention to detail.
Qualifications
Proven experience in calendar management, guest services, or concierge roles -- preferably in a luxury, hospitality, or creative environment.
Outstanding organizational and multitasking skills.
Warm, professional communication style -- both in person and over the phone/email.
A natural problem solver with impeccable attention to detail.
Tech-savvy with scheduling tools and CRM systems.
Passionate about art, photography, and creating unforgettable experiences.
Why Join Us
Work in a beautiful, inspiring studio setting.
Be part of a creative, client-focused team that values artistry and excellence.
Competitive pay and opportunities for growth within a high-end creative brand.
To Apply
Please send your resume and a short note about why you'd be a perfect fit for our luxury portrait experience to mgrady@knappfineportraits.com