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Cable Technician Helper Jobs in Puerto Rico (NOW HIRING)

CBX Global

PR · On-site

$30K - $35K/hr

Description: * Help Desk Technicians will serve as the first point of contact to all employee ... Physical cables patching knowledge - Phone and LAN cables * CCTV * VoIP

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Cable Technician Helper information

What is a cable technician helper?

Cable Technician Helpers assist cable technicians with installing, maintaining, and repairing cable systems, such as television, internet, and phone lines. They help run cables, set up equipment, and ensure connections are properly made in homes, offices, or utility poles. Their duties often include carrying tools, preparing work areas, and supporting safety procedures. This entry-level role provides hands-on experience and training for those interested in advancing in the cable installation field.

What skills and qualifications are needed to be a cable technician helper?

To thrive as a Cable Technician Helper, you need basic electrical knowledge, manual dexterity, and a high school diploma or equivalent. Familiarity with hand and power tools, cable testing equipment, and safety protocols is commonly expected. Strong communication, teamwork, and a willingness to learn help individuals stand out in this support role. These skills and qualities ensure the safe, efficient installation and maintenance of cable systems while supporting senior technicians and meeting customer needs.

What challenges do cable technician helpers face on-site, and how can they prepare for them?

Cable Technician Helpers often encounter challenges such as working in confined spaces, dealing with varying weather conditions, and managing complex wiring systems in both residential and commercial settings. Preparing for these situations involves wearing appropriate safety gear, being familiar with basic electrical and hand tools, and maintaining clear communication with lead technicians and customers. Building strong organizational skills and staying adaptable will help you successfully support installation and troubleshooting tasks on a daily basis.

What is the difference between Cable Technician Helper vs Cable Installer?

AspectCable Technician HelperCable Installer
CredentialsHigh school diploma, on-the-job trainingHigh school diploma, technical training often preferred
Work EnvironmentAssists in installation, outdoor/indoor settingsPerforms installations, troubleshooting, and maintenance
Employer & Industry UsageUsed by cable companies for entry-level support rolesUsed by cable companies for direct installation and service

The Cable Technician Helper primarily assists experienced technicians with installation tasks, often requiring minimal certifications. In contrast, the Cable Installer performs the actual installation, troubleshooting, and maintenance of cable systems. Both roles work in similar environments and are essential in the cable industry, but the Installer has more responsibilities and technical skills.

What are popular job titles related to Cable Technician Helper jobs in Puerto Rico?

For Cable Technician Helper jobs in Puerto Rico, the most frequently searched job titles are:

What job categories do people searching Cable Technician Helper jobs in Puerto Rico look for?

The top searched job categories for Cable Technician Helper jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for Cable Technician Helper jobs?

Cities in Puerto Rico with the most Cable Technician Helper job openings:

Cable Technician Helper jobs near you

MIS - Help Desk Technician

CBX Global

PR • On-site

$30K - $35K/hr

Full-time

Re-posted 15 days ago

Job description

Description:

  • Help Desk Technicians will serve as the first point of contact to all employee technical assistance requests ticketing system. The technician will provide on-site and remote assistance for these requests by utilizing clarifying and funneling questions to pinpoint the correct response method to each employee help desk submission. Using the technician’s skill base, they will listen, ask questions, and provide resolution for the employee’s concerns in a professional business manner.

Job Summary:

  • Performs intake activities related to the support of end-users.
  • Documents problems they are experiencing and gathers information necessary for problem resolution.
  • Provides support in the form of troubleshooting activities for standard problems encountered by end-users.
  • Follows established methodologies or procedures to determine end-user problems and provide a solution.
  • May interact with production services, Network & Security team, Server team, and/or applications development to restore service and/or identify and correct core problem.
  • Escalates complex, non-routine issues to more experienced teammates.
  • Works within standard guidelines. Makes decisions within guidelines.
  • Work environment is normally in an office setting

Minimum Requirements:

  • High school diploma and 2 years of end-user support experience or equivalent combination of education and work experience.
  • Hand on Experience on Windows PC environment
  • Must be fluent in English and Spanish languages
  • Reliable personal transportation required

Preferred Requirements:

  • Associate's or technical degree and 3 years of work experience in IT
  • Customer service experience
  • Knowledge of the following
    • Windows Servers 2012, 2016, 2019
    • Microsoft Active Directory
    • Basic networking protocols
    • Physical cables patching knowledge - Phone and LAN cables
    • CCTV
    • VoIP