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Cable Technical Support Jobs in Alberta (NOW HIRING)

DMC Recruitment

Account Manager - Edmonton

Edmonton, AB · On-site

$60K - $65K/yr (+ commission)

... wire, cable, fiber optic, and electrical accessories, supporting commercial, industrial, utility, telecommunications, and OEM customers across the country. Known for their technical expertise ...

Sunbelt Solomon

Journeyman Electrician

Edmonton, AB · On-site

... the Technical Field Services Manager, the successful candidate will be accountable to support ... Repair, Terminate and troubleshoot low, medium and high voltage power cables. Installations to ...

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Cable Technical Support information

What cities in Alberta are hiring for Cable Technical Support jobs?

Cities in Alberta with the most Cable Technical Support job openings:

Account Manager - National Cable Specialists

Edmonton, AB

National Cable Specialists
See more jobs at National Cable Specialistsexternal

Full-time

Re-posted 16 days ago

Key responsibilities

  • Respond to and process incoming calls and orders from current and prospective clients.

  • Identify customer needs, provide pricing quotations, and follow-up on quotes.

  • Research new business opportunities, promote products and services, and build long-term client relationships.

Job description

Account Manager - National Cable Specialists

Status:

Regular, Full time

Location:

Edmonton, AlbertaJob Description

Reports to: Edmonton PC Manager, with a dotted-line reporting relationship to the National Cable Specialists Regional Sales Manager.

Key Accountabilities

(65%) Consistently exceed customer expectations when processing orders and answering technical questions while offering value added solutions to each customer exchange;

(20%) Aggressively and consistently research new business opportunities and market NCS products and services to new potential clients; Including in person customer engagement

(10%) Conduct market research of products and pricing for the purpose of promoting new products;

(5%) Work cooperatively with teammates in the administration of sales transactions.

Duties

  • Contacts current and prospective clients to identify their need for existing and/or new products
  • Responds to and processes incoming calls and orders
  • Opens new accounts and maintains existing customer base
  • Enters orders into system and liaises with operations and purchasing teams through the process
  • Maintains knowledge base on current products and learns about new products
  • Provides pricing quotations and follows-up on quotes
  • Provides basic technical support on products
  • Builds strong relationships for repeat opportunities

Requirements:

  • Post-Secondary education
  • Proficiency with Microsoft Word, Outlook and Excel
  • Previous Sales/Inside Sales experience is highly beneficial
  • Superior interpersonal and communication skills
  • Ability to develop long-term client relationships
  • A highly professional approach to business
  • Exceptional organization skills, ability to multitask and a keen eye for detail
  • Technically proficient to quickly learn and understand products
  • Ability to develop quotations & project bid packaging / pricing / presentations
  • Knowledge of electrical industry in general is an asset
  • Willingness to work overtime as needed and a sense of team spirit
What's in it for you

We are a major player, involved in the energy transformation in Canada. Our dynamic work environment promotes autonomy and decision making and offers great career opportunities.

What sets us apart is our:

  • Annual profit-sharing offered to all in addition to our competitive compensation: rewarding accomplishmentsis part of our culture.

  • A strong national network offering real opportunities to grow: our people make the difference.

Among our benefits:

  • Flexible group insurance plan customizable to your needs.

  • Free health resources available 24/7: Telemedicine and Employee Assistance Program (EAP).

  • Group RRSP with employer contribution and TFSA.

  • Postsecondary Scholarship Program for our employee's children.

  • Charging terminals available at our facilities.

  • Years of Service Recognition Program.

Come build your career with us, a growing network where our people make it happen!

Our recruitment process ensures equality and diversity. Please note that only successful candidates will be contacted.

Apply