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Caa Assistant Jobs in Ontario (NOW HIRING)

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Caa Assistant information

What are the typical daily responsibilities of a CAA Assistant?

As a CAA Assistant, your daily tasks often include managing complex calendars, coordinating meetings and travel, handling high-volume phone and email correspondence, and preparing materials for client presentations. You play a crucial role in supporting agents by ensuring seamless communication and organization, which allows agents to focus on client relations and deal-making. Additionally, you may assist with research, expense reporting, and maintaining confidential client records. The environment is fast-paced and requires excellent multitasking skills, attention to detail, and discretion.

What are the key skills and qualifications needed to thrive as a CAA Assistant?

To thrive as a CAA Assistant, you need strong organizational skills, attention to detail, and a basic understanding of administrative procedures, often supported by a high school diploma or equivalent. Familiarity with office software like Microsoft Office Suite, email systems, and possibly student information systems is typically required. Excellent communication, teamwork, and time management abilities are standout soft skills in this role. These competencies are essential for efficiently supporting academic staff, maintaining accurate records, and ensuring smooth administrative operations.

What is the difference between Caa Assistant vs Customer Service Representative?

AspectCaa AssistantCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require specific certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice settings, call centers, or remote workOffice or call center environments, often in retail or service industries
Employer & Industry UsageInsurance, healthcare, or administrative sectorsRetail, telecommunications, banking, and service industries
Common Search & Comparison IntentUnderstanding role responsibilities and qualificationsCustomer interaction and support duties

The Caa Assistant and Customer Service Representative roles share similarities in work environment and required credentials. However, Caa Assistants often focus on administrative or specialized support within specific industries like insurance or healthcare, while Customer Service Representatives typically handle direct customer interactions across various sectors. Both roles require strong communication skills but differ slightly in their primary functions and industry focus.

What is a Caa assistant?

A Caa assistant is a support role that involves assisting with customer account management, administrative tasks, and communication within a company or organization. The position often requires strong organizational skills, familiarity with customer service tools, and attention to detail.

What types of jobs are at Caa Assistant?

Caa Assistant typically offers roles related to administrative support, customer service, and office assistance. These jobs often require strong communication skills, organizational abilities, and familiarity with office software. Positions may include administrative assistant, customer support representative, or clerical staff.
Caa Assistant jobs near you
Infographic showing various Caa Assistant job openings in Ontario as of August 2026, with employment types broken down into 2% As Needed, 69% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Travel and Retail Store Manager - Kingston, ON

Canadian Automobile Association (CAA)

Kingston, ON • On-site

Full-time

Re-posted 5 days ago

Key responsibilities

  • Ensure adequate staffing levels at all times.

  • Provide staff with feedback and coaching, and monitor achievement of goals.

  • Monitor financial performance, including expenses and revenues, and review financial statements.

Job description

About Us

At CAA Club Group, we are passionate about keeping our Memberssafe - whether they are on the road, at home, or travelling abroad.As atrusted Member-based organization, we provide products and services that are essential to Members' safety and peace of mind. With over 2.6 million Members across Ontario and Manitoba, we advocate on issues such road safety and infrastructure, the environment, seniors' mobility, and consumer protection. Associates share in each other's successes, drive change and support each other while cultivating a great working environment to deliver on what is best for our Members. CAA Services (CAA SCO)  is a member of the CAA Club Group of Companies.

Who we are

Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion!


At CCG, we are committed to delivering an exceptional Associate experience. We offer:

  • Work-life harmony with access to an award-winning holistic wellness program,
  • Continuous learning through our robust corporate curriculum and education reimbursement program,
  • Incredible rewards, travel incentives, and product and service discounts,
  • Pay-for-performance and best-in-class recognition programs, and
  • Competitive benefits that include a defined contribution plan, personal spending account, and so much more.

Join our growing team where everyone belongs!

Position Details

What you will do:

Some of the responsibilities in this role include:

  • Ensure adequate staffing levels at all times.

  • Provide staff with formal and informal feedback on their performance and ongoing coaching. Monitor achievements of individual and store goals.

  • Set yearly goals for store and associates.

  • Actively assist in the career development of the staff by providing them with callings to learn new skills, attend seminars, take FAM's and learn about other opportunities within the organization.

  • Ensure all travel staff are up to date on product, industry and supplier information.

  • Prepare annual budget and recommendations.

  • Monitor all expense and revenues of various product lines.

  • Review financial statements against month end figures.

  • Deal with customer problems in empathetic manner.

Who you are:

  • As the successful candidate you will have a Post-Secondary education and a minimum of five (5) years of Leadership experience
  • You will be able to demonstrate your superior leadership skills through strong people management
  • You will have excellent knowledge of MS Office suite of products
  • Previous experience in retail and or travel is preferred
  • Willing to get TICO certification
Our Commitment

We are an equal opportunity employer and are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). CAA CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.

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