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Business Systems Operations Manager Jobs in Michigan

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Business Systems Operations Manager information

What is a business systems operations manager?

Business Systems Operations Managers are professionals responsible for overseeing and optimizing the technological systems and processes that support a company's business operations. They manage the integration of software and hardware solutions, coordinate between IT and business teams, and ensure that systems run efficiently to meet organizational goals. Their role often includes troubleshooting issues, implementing new technologies, and maintaining compliance with industry standards. By streamlining operations and aligning technology with business strategy, they help organizations improve productivity and efficiency.

What are the key skills and qualifications needed to thrive as a business systems operations manager?

To thrive as a Business Systems Operations Manager, you need strong analytical skills, project management experience, and a background in business or information technology, often supported by a relevant degree. Familiarity with ERP systems, CRM platforms, and certifications like PMP or ITIL are typically valuable. Excellent communication, problem-solving abilities, and leadership are crucial soft skills for managing cross-functional teams and driving process improvements. These skills ensure efficient system operations, successful project delivery, and alignment between business objectives and technology solutions.

What are some common challenges faced by business systems operations managers, and how can they be addressed?

Business Systems Operations Managers often encounter challenges such as integrating new technologies with legacy systems, streamlining cross-functional workflows, and ensuring data accuracy across platforms. To address these, it's important to foster strong relationships with IT and business teams, prioritize regular system audits, and maintain clear communication channels. Effective project management skills and a proactive approach to troubleshooting can also help minimize disruptions and ensure seamless business operations.

What is the difference between Business Systems Operations Manager vs Business Analyst?

AspectBusiness Systems Operations ManagerBusiness Analyst
Primary FocusOversees system operations, manages IT infrastructure, ensures system stabilityAnalyzes business needs, documents requirements, recommends solutions
Required SkillsIT management, systems administration, project managementBusiness process analysis, communication, data analysis
Work EnvironmentIT departments, operations teams, technical settingsBusiness units, project teams, consulting environments
CertificationsITIL, PMP, CompTIA certificationsCBAP, PMI-PBA, business analysis certifications

The Business Systems Operations Manager primarily manages and maintains IT systems and infrastructure, ensuring operational efficiency. In contrast, the Business Analyst focuses on understanding business needs and translating them into technical solutions. Both roles require strong analytical skills but differ in their core responsibilities and work environments.

How much do business systems operations managers make in the US?

Business Systems Operations Managers in the US typically earn a median annual salary of around $100,000 to $130,000, depending on experience, location, and industry. They often require strong technical skills, knowledge of enterprise systems, and certifications such as ITIL or PMP to advance in their roles.

What cities in Michigan are hiring for Business Systems Operations Manager jobs?

Cities in Michigan with the most Business Systems Operations Manager job openings:

Senior Business Systems Analyst

Ann Arbor, MI โ€ข On-site

Judge Group, Inc.
Recruiting and Staffing Servicesย โ€ขย 5 - 10K employees

$55 - $60/hr

Other

Re-posted 20 hours ago


Job description

Location: Ann Arbor, MI Salary: $55.00 USD Hourly - $60.00 USD Hourly Description:
Our client is seeking a Senior Business Systems Analyst to support a high-profile, enterprise-wide credentialing system replacement initiative. This individual will serve as a key liaison between business stakeholders, technical teams, and third-party vendors to ensure successful implementation and integration of a new credential management platform across the organization.
The ideal candidate will have extensive experience supporting large-scale enterprise software implementations, facilitating business process transformation, documenting complex requirements, and coordinating cross-functional initiatives within a healthcare or similarly regulated environment.
Key Responsibilities:
  • Gather, analyze, and document current-state business processes, workflows, system integrations, and data flows.
  • Lead future-state process design for complex cross-functional and enterprise-wide business operations.
  • Facilitate requirements gathering sessions and stakeholder workshops with business, technical, and vendor teams.
  • Translate business needs into detailed functional requirements and actionable project deliverables.
  • Define and document integration requirements between the credential management platform and enterprise systems, including Epic and Identity & Access Management (IAM) solutions.
  • Partner with technical architects, developers, business leaders, and third-party vendors throughout the implementation lifecycle.
  • Identify project risks, dependencies, and potential impacts across enterprise systems and business processes while recommending mitigation strategies.
  • Support solution design, implementation planning, testing activities, and deployment readiness.
  • Ensure project documentation is accurate, complete, and aligned with organizational standards.
  • Communicate project status, issues, and recommendations to project leadership and key stakeholders.

Required Qualifications:
  • 7+ years of Business Systems Analysis experience supporting enterprise software implementations.
  • Proven experience leading requirements gathering and business process analysis for large-scale enterprise initiatives.
  • Experience documenting current-state and future-state workflows and business processes.
  • Strong understanding of enterprise system integrations and cross-functional business processes.
  • Experience working with executive stakeholders, business users, technical teams, and third-party vendors.
  • Demonstrated ability to identify risks, dependencies, and implementation impacts.
  • Excellent communication, facilitation, documentation, and analytical skills.

Preferred Qualifications:
  • Experience supporting healthcare organizations or healthcare IT initiatives.
  • Experience with Epic implementations or integrations.
  • Knowledge of credentialing, provider lifecycle management, or credential management systems.
  • Familiarity with Identity & Access Management (IAM) concepts and enterprise application integrations.
  • Experience working within Agile or hybrid project delivery environments.

Ideal Candidate Profile:
This role is best suited for a senior-level Business Systems Analyst who has successfully supported enterprise platform implementations from planning through deployment. Candidates should be comfortable collaborating across multiple business units, managing complex stakeholder relationships, and driving business process improvements in highly visible, enterprise-scale initiatives.
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Contact:
This job and many more are available through The Judge Group. Please apply with us today!