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Business Process Management Professional Jobs in Indiana

Infosys

Process Specialist

Indianapolis, IN · On-site

INFY), provides end-to-end transformative business process management (BPM) services for its clients across the globe. The company's integrated IT and BPM solutions approach enables it to unlock ...

Pwc

Oracle PMO - Manager

Indianapolis, IN

$99K - $232K/yr

... Business Process Management to enhance project outcomes - Leading cross-functional team ... professional development within the team - Confirming adherence to professional and technical ...

Matrix Design Group

Business Analyst

Newburgh, IN

This position reports to the Business Process Manager. Duties and Responsibilities * Analyze and document current-state business processes, workflows, and organizational procedures. * Evaluate ...

Matrix Design Group

Business Analyst

Newburgh, IN · On-site

This position reports to the Business Process Manager. Duties and Responsibilities * Analyze and document current-state business processes, workflows, and organizational procedures. * Evaluate ...

Matrix Design Group

Business Analyst

Newburgh, IN · On-site

This position reports to the Business Process Manager. Duties and Responsibilities * Analyze and document current-state business processes, workflows, and organizational procedures. * Evaluate ...

CSAA

Manages, often through subordinate supervisors and professionals, all administrative and functional ... business process design or related experience. * 5+ years of supervisory or management experience.

Pwc

Oracle PMO - Senior Associate

Indianapolis, IN

$77K - $202K/yr

... and Business Process Management tools to streamline project execution - Facilitating cross ... professional and technical standards in line with the firm's code of conduct and independence ...

OmniSource

Business Systems Manager

Fort Wayne, IN

Establish and lead business systems processes, including change management, release prioritization, testing standards, and user acceptance procedures. * Partner with operations, transportation ...

OmniSource

Business Systems Manager

Fort Wayne, IN · On-site

Establish and lead business systems processes, including change management, release prioritization, testing standards, and user acceptance procedures. * Partner with operations, transportation ...

M Management Inc

Collections Specialist

Indianapolis, IN · On-site

$17 - $22.75/hr

... business process management, and advanced analytics capabilities, as well as a full suite of document storage, scanning, and physical document management services. Summary This position holds the ...

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All JobsBusiness Process Management Professional JobsBusiness Process Management Professional Jobs in Indiana

Business Process Management Professional information

See Indiana salary details

$55.7K

$119.8K

$173.2K

How much do business process management professional jobs pay per year?

As of Jul 15, 2026, the average yearly pay for business process management professional in Indiana is $119,796.00, according to ZipRecruiter salary data. Most workers in this role earn between $96,100.00 and $148,000.00 per year, depending on experience, location, and employer.
What cities in Indiana are hiring for Business Process Management Professional jobs? Cities in Indiana with the most Business Process Management Professional job openings:
Business Process Management Professional jobs near you
Process Specialist

Process Specialist

Infosys

Indianapolis, IN • On-site

Other

This job post has expired today. Applications are no longer accepted.

Infosys rating

7.4

Company rating: 7.4 out of 10

Based on 60 frontline employees who took The Breakroom Quiz

107th of 210 rated it services

Job description

Job details
Job Role
Process Specialist-US
Work Location
Indianapolis, IN
State / Region / Province
Indiana
Country
USA
Domain
Operations
Interest Group
IBPO USA
Company
IBPO USA
Requisition ID
148915BR
The Help Desk Analyst is responsible for handling all field operation needs relating to facility maintenance, guest services, point-of-sale software and hardware, and financial reporting applications/communications to ensure in-store business continuity. Responsibilities include phone support, equipment troubleshooting, process training, and dispatching of additional on-site support.
Responsibilities:

  • Provide immediate assistance by phone for IT-related application or hardware failures
  • Provide first-level phone support of facility maintenance issues
  • Track and follow-up on exiting or repetitive trouble tickets
  • Enter all field issues into call tracking software complete with troubleshooting steps and additional information and dispatch, as applicable
  • Provide exceptional customer service to our guests and team members
  • Perform additional duties as assigned
Basic Qualifications:
  • HS Diploma, GED or equivalent
  • Minimum 2 years Help Desk / Call Center experience
Preferred Qualifications:
  • Superior Customer Service Skills
  • POS - Point to Sale Help Desk experience
  • Clear Communication skills
  • Team-oriented approach
  • High-level computer knowledge in both hardware and software
  • Advanced networking skills
Who We Are
Infosys BPM Limited, a wholly owned subsidiary of Infosys Limited (NYSE: INFY), provides end-to-end transformative business process management (BPM) services for its clients across the globe. The company's integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines, and address business challenges for its clients. Utilizing innovative business excellence frameworks, ongoing productivity improvements, process reengineering , automation , and cutting-edge technology platforms, Infosys BPM enables its clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience.
Infosys BPM has 42 delivery centers in 14 countries spread across 5 continents, with 60,530 employees from 105 nationalities, as of March, 2026.
The company has been consistently ranked among the leading BPM companies globally and has received over 60 awards and recognitions in the last 5 years, from key industry bodies and associations like the Outsourcing Center, SSON, and GSA, among others. Infosys BPM also has very robust people practices, as substantiated by the various HR-specific awards it has won over the years. The company has consistently been ranked among the top employers of choice, on the basis of its industry leading HR best practices. The company's senior leaders contribute widely to industry forums as BPM strategists.

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