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Business Operations Associate Jobs in Massachusetts

Eastern Bank

Operations Associate

Newburyport, MA · On-site

$24.50/hr

The Operations Associate maintains primary responsibility for all operational elements of a small ... Making referrals to other bank business lines and third-party partners * Handling routine account ...

Eastern Bank

Operations Associate

Newburyport, MA · On-site

$24.50/hr

The Operations Associate maintains primary responsibility for all operational elements of a small ... Making referrals to other bank business lines and third-party partners * Handling routine account ...

Eastern Bank

Operations Associate

Medford, MA · On-site

$24.50/hr

The Operations Associate maintains primary responsibility for all operational elements of a small ... Making referrals to other bank business lines and third-party partners * Handling routine account ...

Eastern Bank

Operations Associate

North Andover, MA · On-site

$24.50/hr

The Operations Associate maintains primary responsibility for all operational elements of a small ... Making referrals to other bank business lines and third-party partners * Handling routine account ...

Eastern Bank

Operations Associate

Medford, MA · On-site

$24.50/hr

The Operations Associate maintains primary responsibility for all operational elements of a small ... Making referrals to other bank business lines and third-party partners * Handling routine account ...

Eastern Bank

Operations Associate

North Andover, MA · On-site

$24.50/hr

The Operations Associate maintains primary responsibility for all operational elements of a small ... Making referrals to other bank business lines and third-party partners * Handling routine account ...

ALO

Operations Associate (Part-Time) - Seaport

Boston, MA · On-site

$17 - $19/hr

Demonstrate strong business acumen by leveraging metrics to support business-driving strategies ... Operations Associate Qualifications * 1+ years prior work experience in a client-centric, sales ...

LVMH

Operations Associate - Flex

Hyannis, MA · On-site

$19.80 - $22.90/hr

VOTRE PROFIL Operations Associate - Flex * NOUVEAU Publiée le 19.08.2026 Sephora Retail ... business factors specific to the position and/or geographic location. Sephora is an equal ...

New

LVMH

Operations Associate - Part Time

Boston, MA · On-site

$21.75 - $24.88/hr

VOTRE PROFIL Operations Associate - Part Time Publiée le 22.07.2026 Sephora Retail Référence ... business factors specific to the position and/or geographic location. Sephora is an equal ...

LVMH

Operations Associate - Part Time

Mansfield, MA · On-site

$19.80 - $22.90/hr

VOTRE PROFIL Operations Associate - Part Time Publiée le 27.07.2026 Sephora Retail Référence ... business factors specific to the position and/or geographic location. Sephora is an equal ...

LVMH

Operations Associate - Part Time

Burlington, MA · On-site

$19.80 - $22.90/hr

VOTRE PROFIL Operations Associate - Part Time * NOUVEAU Publiée le 14.08.2026 Sephora Retail ... business factors specific to the position and/or geographic location. Sephora is an equal ...

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Business Operations Associate information

See Massachusetts salary details

$12

$28

$58

How much do business operations associate jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for business operations associate in Massachusetts is $28.66, according to ZipRecruiter salary data. Most workers in this role earn between $19.42 and $33.08 per hour, depending on experience, location, and employer.

What is a business operations associate?

Business Operations Associates are professionals who support the smooth functioning of a company's daily activities. They analyze processes, identify areas for improvement, and help implement solutions to increase efficiency and effectiveness. Their responsibilities often include data analysis, project management, and cross-departmental coordination. They play a key role in ensuring that business objectives are achieved by helping different teams work together seamlessly.

What are the key skills and qualifications needed to thrive as a business operations associate?

To thrive as a Business Operations Associate, strong analytical abilities, organizational skills, and a bachelor’s degree in business, finance, or a related field are essential. Familiarity with data analysis tools (such as Excel or Tableau), ERP systems, and workflow management software is typically required. Outstanding communication, problem-solving, and adaptability make someone excel in this role. These skills and qualities are crucial for driving operational efficiency, supporting business objectives, and enabling effective cross-functional collaboration.

What are some common challenges faced by business operations associates, and how can they effectively address them?

Business Operations Associates often encounter challenges such as balancing multiple priorities, adapting to rapidly changing processes, and ensuring cross-departmental collaboration. To address these, it's important to develop strong organizational and communication skills, maintain flexibility, and proactively seek feedback from team members. Regular check-ins with supervisors and leveraging project management tools can also help streamline workflows and improve efficiency within the team.

Is a Business Operations Associate a good career?

A Business Operations Associate role is a valuable entry-level position that involves supporting company processes, analyzing data, and improving operational efficiency. It offers opportunities to develop skills in project management, communication, and business analysis, which can lead to advancement into management or specialized roles.

What is the average salary for a business operations associate in the US?

The average salary for a business operations associate in the US typically ranges from $50,000 to $70,000 per year, depending on experience, location, and company size. Entry-level roles may start lower, while experienced professionals or those in high-cost areas can earn higher salaries. Skills in data analysis, project management, and familiarity with tools like Excel or ERP systems can influence compensation.

What are the most commonly searched types of Business Operations jobs in Massachusetts?

The most popular types of Business Operations jobs in Massachusetts are:

What cities in Massachusetts are hiring for Business Operations Associate jobs?

Cities in Massachusetts with the most Business Operations Associate job openings:

Business Operations Associate jobs near you
Infographic showing various Business Operations Associate job openings in Massachusetts as of August 2026, with employment types broken down into 88% Full Time, 10% Part Time, and 2% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $59,617 per year, or $28.7 per hour.

Business Operations Director

Massachusetts Mutual Life Insurance Company (MassMutual)

Springfield, MA • On-site

$92K - $121K/yr

Full-time

Posted 5 days ago

MassMutual rating

7.8

Company rating: 7.8 out of 10

Based on 37 frontline employees who took The Breakroom Quiz

196th of 311 rated insurance

Job description

The Opportunity
As a Director within Annuity New Business, you will be a critical member of the Annuity New Business leadership team, tasked with supporting field partners on new business applications. This role will work closely with other service leaders, third party administrators and a variety of field partners, to ensure we deliver a high-quality service experience.
The Team
This position leads the Variable Annuity New Business team, a group of highly skilled Case Managers responsible for delivering a top-tier service experience to MMFA and Third-Party Distribution partners. The team is cross trained across multiple new business functions, allowing them to provide flexible support as sales volumes shift. To support our strategic goal of expanding in the Variable Annuity market, we are advancing technology, product, and customer experience improvements. This role offers an exciting opportunity to guide the team through new developments while supporting continued sales growth.
The Impact:
  • Lead a team of associates responsible for providing exceptional service to field partners.
  • Participate actively as a member of the leadership team to achieve department specific goals and drive organizational performance. Demonstrate agility and resilience in a complex, evolving environment.
  • Lead individual development of team members by identifying opportunities for growth and creating a culture that inspires and motivates the team.
  • Evaluate business processes, identify areas for improvement, and support the development/implementation of strategic initiatives in partnership with peers and key business partners.
  • Leverage data to understand team performance and adherence to KPI's, and influence changes to processes, to improve advisor, customer, and associate experiences.
  • Work collaboratively with business partners across Operations, Third Party Distribution and New Markets, and Third party administrator staff to achieve goals that improve the advisor experience, gain operational efficiencies, and reduce unit cost.

The Minimum Qualifications
  • High School Diploma
  • 3+ years of annuity operations, life insurance operations, brokerage operations or new business processing experience
  • 2+ years of experience as a people leader, responsible for managing direct reports OR 2+ years demonstrating informal leadership by guiding, coaching, and supporting colleagues in their day-to-day work.
  • 2+ years demonstrated experience analyzing business processes and implementing process improvements to improve efficiency, quality, or customer experience
  • 2+ years demonstrated experience prioritizing work, managing competing priorities, and working effectively in a fast-paced environment

The Ideal Qualifications
  • 2+ years' experience with Annuity products
  • Operational experience in a leadership role
  • College Degree
  • Dynamic and proactive; flexible, resilient and comfortable with ambiguity. Adapts quickly to changing business priorities; is open to new ideas and continuous learning.
  • Strong written and verbal communication skills; adapts communication to meet the needs of the audience.

What You Can Expect at MassMutual
MassMutual offers the opportunity to do meaningful work within a purpose-driven organization that values long-term impact over short-term outcomes. In this role, you can expect:
  • Clear areas of ownership and accountability, with work that connects directly to company and customer outcomes
  • A collaborative environment where perspectives are welcomed
  • Access to learning, development, and internal networks that support continuous growth and skill-building over time
  • Employee-led communities and forums that foster connection, learning, and inclusion across the organization
  • A culture grounded in integrity, responsibility, and stewardship-supported by a company with a strong legacy and a future-focused mindset

#LI-RS1
Salary Range:
$92,800-$121,800
At MassMutual, we focus on ensuring fair equitable pay, by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component.
Why Join Us.
We've been around since 1851. During our history, we've learned a few things about making sure our customers are our top priority. In order to meet and exceed their expectations, we must have the best people providing the best thinking, products and services. To accomplish this, we celebrate an inclusive, vibrant and diverse culture that encourages growth, openness and opportunities for everyone. A career with MassMutual means you will be part of a strong, stable and ethical business with industry leading pay and benefits. And your voice will always be heard.
We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. It's more than our company structure - it's our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources, and rely on each other when it counts. At MassMutual, we Live Mutual.
MassMutual is an equal employment opportunity employer. We welcome all persons to apply.
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
At MassMutual, we focus on ensuring fair, equitable pay by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component. For more information about our extensive benefits offerings please check out our Total Rewards at a Glance.

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